Top 32 client manager Jobs in bozeman, mt

Sr. Customer Success Manager
Axon —Bozeman, MT
- $86,250 - $138,000 a year
- Email
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Health insurance
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1d
Client Portfolio Manager
D.A. Davidson —Bozeman, MT
- Full-time
- 5 years
- Office
- Finance
- Paid holidays
- Health insurance
Sales Support Representative III
Xtant Medical Holdings Inc —Belgrade, MT
- $68,000 - $80,000 a year
- Full-time
- 6 years
- HIPAA
- Mid-level
8d
Customer Success Associate
PFL Tech. Inc —Bozeman, MT
- $25 - $26 an hour
- Full-time
- Hybrid work
- Mid-level
- Accounting
- 2 years
- AD&D insurance
- Disability insurance
Quick Apply
8d
Customer Care Specialist
Lumibird USA —Bozeman, MT
- $23 - $25 an hour
- Writing skills
- Mid-level
- Office
Quick Apply
Case Manager
L'esprit —Livingston, MT
- Full-time
- Clean driving record
- Management
- Adults
- Health insurance
- Dental insurance
B2B Dealer Experience Associate
Revelyst —Bozeman, MT
- $18 - $22 an hour
- Full-time
- Writing skills
- Office
- Typing
- Paid holidays
- Disability insurance
SDMI Adult Case Manager - SDMI Waiver (Bozeman, MT)
Aware Inc. —Bozeman, MT
- $20 - $22 an hour
- Bachelor of Science
- Adults
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d

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Sr. Customer Success Manager

Axon -
Bozeman, MT

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Job Details

$86,250 - $138,000 a year
1 day ago

Benefits

Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Optimizing workflow processes
Customer communication
Managing clients in a customer support role
Project leadership
Data analysis software

Full Job Description

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

The Senior Customer Success Manager will work Axon's larger customers to build long-term, strategic partnerships. You will work closely with your clients to understand their workflows, organizational structures and overall requirements. As their main point of contact, your customers will lean on you to provide best practices and to help them achieve their operational goals through the use of Axon's products.

You will also work closely with multiple cross-functional teams by providing invaluable insight into customers' needs and challenges, helping influence and guide internal product road-maps and projects.

As someone that wears multiple hats, from project management to product expert to consultant, you will continually be focused on making your customers more efficient and more confident within their daily workflows.

What You'll Do

What You'll Do
Location: Remote from Utah, Montana or Nevada
Reports to: SR. Manager, Customer Success
Travel: 30%

Engage with your customers through regular calls, business reviews and daily needs
Monitor and manage adoption metrics to ensure customers are utilizing the full Axon platform
Create success plans for your customers and document customer progress toward established goals and results
Manage escalations closely, acting as the quarterback for all critical issues and ensuring multiple internal teams are aligned
Communicating major milestones and updates to Sr. Leadership on a regular basis
Work closely with Axon's marketing and training teams to conduct regular training webinars and calls
Develop a deep understanding of Axon's product line and ensure proper implementation in every customer's environment
Learn and share industry best practices in order to solve customer needs

What You Bring

Bachelor's degree or equivalent work experience
3-5+ years' working in a customer-facing role and 2+ years working with Enterprise-level customers
Strong project management skills with a proven system for tracking multiple customer requests, issues and strategic plans
A proven track record of leading process improvements within large organizations
Previous experience tracking product adoption and customer engagement through data-analysis tools
Self-motivated, team-oriented, responsible, and focused on exceeding customer expectations
Exceptional organizational, presentation, and communication skills, both verbal and written
Demonstrated ability to deal with change and excel in high-stress situations

Benefits that Benefit You

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Employee Resource Groups (ERGs)
And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].

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Refine Your Search

client manager jobs in bozeman, mt

Sr. Customer Success Manager

Client Portfolio Manager

Sales Support Representative III

Customer Success Associate

Customer Care Specialist

Case Manager

B2B Dealer Experience Associate

SDMI Adult Case Manager - SDMI Waiver (Bozeman, MT)

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I want to receive the latest job alert for client manager in bozeman, mt

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