Top 281 Customer experience supervisor Jobs in Bozeman, Mt

CWM Front End Shift Supervisor
Bozeman Community Food Co-op —Bozeman, MT
- $22 an hour
- Weekends as needed
- Computer literacy
- Sanitation
- Mid-level
8d
Project Manager
CED Bozeman —Bozeman, MT
- $65,000 - $95,000 a year
- Full-time
- Construction site
- Customer service
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
13d
Area Supervisor
Ross Stores —Bozeman, MT
- Weekends as needed
- Merchandising
- Sanitation
- English
Assistant Community Manager - 165
Lakeshore Management —Bozeman, MT
- $21 - $24 an hour
- Full-time
- Spanish
- Inventory management
- Pass drug screening
Quick Apply
3d
McDonalds Shift Managers- Bozeman MT
Yellowstone QSR —Bozeman, MT
- From $20 an hour
- 8 hour shift
- 18 years or older
- Mid-level
- Driver's License
- Paid training
- Health insurance
Quick Apply
4d
McDonalds Shift Managers- Livingston MT
Yellowstone QSR —Livingston, MT
- From $21 an hour
- 8 hour shift
- 18 years or older
- Mid-level
- Driver's License
- Paid training
- Health insurance
Quick Apply
Production Manager
Go Fast Campers —Belgrade, MT
- Full-time
- Management
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Retail Sales Print Supervisor (Bozeman, MT)
Staples, Inc. —Bozeman, MT
- Urgently hiring
- Computer literacy
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Nursery Manager
Highridge Landscapes —Four Corners, MT
- $25 - $30 an hour
- Temporary
- Management
- Mid-level
- Forklift
- Flexible schedule
Quick Apply
Regional Operations Manager
Professional Transportation Inc —Bozeman, MT
- $50,000 - $55,000 a year
- Full-time
- Remote
- Background check
- Management
- English
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager - Restaurant
Baboz/ADG44 Inc —Belgrade, MT
- $55,000 - $65,000 a year
- Weekends as needed
- Background check
- Sales
- ServSafe
- Paid training
- Health insurance
Quick Apply
Regional Sales Manager
Stella-Jones Corporation —Montana
- Full-time
- 5 years
- Pass drug screening
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Restaurant General Manager
Pizza Hut —Bozeman, MT
- 18 years or older
- Mid-level
- 3 years
Quick Apply
Assistant Manager
Madewell —Bozeman, MT
- Weekends as needed
- Merchandising
- Mid-level
- Training & development
- Paid holidays
- Health insurance
Team Member Development Manager
Murdoch's Ranch & Home Supply —Bozeman, MT
- Full-time
- Customer service
- Mid-level
- Office
- Wellness program
- Paid parental leave
Front Office Supervisor
Hilton Garden Inn Bozeman —Bozeman, MT
- $24 - $26 an hour
- Weekends as needed
- English
- Mid-level
- Hotel
Quick Apply
Store Manager
Bohme —Bozeman, MT
- $65,000 - $70,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Store Manager - Bozeman Gallatin Valley
Macy’s —Bozeman, MT
- $98,900 - $249,000 a year
- Weekends as needed
- Heavy lifting
- 5 years
- Merchandising
- Store discount
- Paid holidays
2d
Location Manager
First Student —Bozeman, MT
- $125,000 a year
- Full-time
- English
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
4d
Site Managers-Self Storage Facility-Housing Included
Airport Valet & Storage —Belgrade, MT
- Full-time
- Background check
- Mid-level
- Residential
Quick Apply
4d

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customer experience supervisor jobs near bozeman, mt

CWM Front End Shift Supervisor

Bozeman Community Food Co-op -
Bozeman, MT

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Job Details

Full-time
$22 an hour
8 days ago

Qualifications

Computer operation
Purchasing
Computer skills

Full Job Description

A full-time position is available. Shifts are Wednesday 7am-3pm or 9am-5pm, Thursday 1:30pm-9:30pm, Friday 11am-7pm, and Saturday 1:30pm-9:30pm. If you have previous retail, supervisory, or management experience, that's a plus!

Purpose: Provide leadership, coaching, and training for Cashiers and friendly, attentive, and prompt service in all roles and duties. Direct cashier, Co-Go, and stocking duties for Cashiers throughout the shift to ensure efficiency and accuracy of Cashier operations.

General Responsibilities of Co-op Shift Supervisor positions

Consistently demonstrate and encourage efficient, accurate and effective habits and task management.
Help to create and maintain a positive, professional, and productive work environment even in challenging situations.
Train and coach new and other employees, use and maintain knowledge of department protocols and procedures and current training materials.
Be an available resource for staff on all current Co-op and department policies, procedures, and job-related tasks when on shift.
Participate in the Co-op’s Coaching and Correction program via verbal coaching and redirection of the team members as needed.
Serve as communication link between staff and department managers; communicate department and all personnel-related issues to the Front End Service Manager or Front End Assistant Manager promptly.
Check and respond to work emails in a timely manner.
Behave in accordance with the Co-op’s Conduct Commitment; report any received complaints of harassment and discrimination to a manager, the HR Manager, or the GM.

Specific Responsibilities of Front End Shift Supervisor

As Person in Charge (PIC), manage daily shift flow, team priorities, and breaks to meet the needs of the business.
Be available for and assist with problem-solving throughout shift, including customer service needs.
Work with Managers using established systems to ensure inventory and financial accuracy through regular data maintenance and other activities.
Check out all purchases efficiently and accurately, ring prices and PLUs correctly and into the appropriate department. Help others fix mistakes; call managers for assistance as needed.
Comply with government regulations regarding SNAP benefits/EBT cards, and alcohol sales.
Assist customers in becoming members by providing information, selling memberships, and completing membership forms.
Provide information to the Scan Department regarding price discrepancies.
Understand and implement Special Order purchasing according to policy; be available to assist with Special Order questions.
Be familiar with Store Solutions in case of emergencies or other store-related issues working with other on-duty Managers or Shift Supervisors.
Keep an eye out for theft; stay current on Co-op shoplifting procedures and policies and assist with suspected shoplifting situations.

Cash Responsibilities

Both opening and closing:

Ensure that the key to the count room and cash drawers is always secure and never shared.
Maintain security of store during shift, ensuring that store is opened and closed following security procedures; ensure that cash cabinet remains locked.
Count and verify accuracy of cash box and all drawers, complete excel logs and ensure cash is always secure.

Co-Go (Online Order fulfillment) Duties

As PIC, lead Co-Go process throughout shift; direct Co-Go pickers as needed to ensure orders in queue are being filled in a timely and accurate manner.
Provide excellent, proactive service answering Co-Go customer phone calls and emails, resolving issues with orders, and handling challenging customer situations.
Review, prioritize, and manage curbside orders as they are placed.
Remain informed utilizing communication log; communicate effectively with teammates, Managers, ROPs Director, Scan, and Produce Staff to ensure smooth operations.
Select online order items in a timely, efficient, and careful manner following the Co-Go standards to ensure order quality.
Use a digital tool in selecting and check-out processes, communicate, document, and troubleshoot issues.
Properly bag and/or package orders, safely transport to and from staging area, and load orders to customer vehicles.
Organize, clean, and prepare staging area(s); comply with company regulations/standards for product freshness, food safety, and sanitation.
Work independently in a fast-paced work environment which requires detailed work and accuracy.

Other

Ensure shelves/coolers are fully stocked and rotated as assigned; complete temperature checks following protocols
Complete other duties as assigned.

Experience or demonstrated ability to successfully meet all expectations listed above including purchasing and training. Retail food service experience preferred.
General computer literacy.
Ability to lift up to 30 lbs. throughout shift, occasionally up to 50 lbs.; ability to lift product overhead and/or climb ladders with product.
Ability to stand for long periods and to bend and twist repeatedly.
Ability to work a flexible schedule to meet the needs of the business; early mornings, daytime, evenings, holidays, and weekend shifts may be required.

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Refine Your Search

customer experience supervisor jobs in bozeman, mt

CWM Front End Shift Supervisor

Project Manager

Area Supervisor

Assistant Community Manager - 165

McDonalds Shift Managers- Bozeman MT

McDonalds Shift Managers- Livingston MT

Production Manager

Retail Sales Print Supervisor (Bozeman, MT)

Nursery Manager

Regional Operations Manager

Assistant Manager - Restaurant

Regional Sales Manager

Restaurant General Manager

Assistant Manager

Team Member Development Manager

Front Office Supervisor

Store Manager

Store Manager - Bozeman Gallatin Valley

Location Manager

Site Managers-Self Storage Facility-Housing Included

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