Description:
SCHEDULE: Tuesday - Friday, 5:00am - 3:30pm (end time varies daily; based on 10-12 hour shifts with 30 minute lunch)
PURPOSE OF POSITION: The Delivery Driver Helper partners with a Delivery Driver and works as a team to provide exceptional customer service to all accounts with product delivery, rotation, and merchandising. Assists driver with delivery of product merchandising within large volume stores. While at an account the Driver Helper is responsible for stocking shelves, rotating product, setting up displays, cooler stocking, product rotation, storage room organization, and the efficient movement of product from storage to the sales floor.
RESPONISIBILITIES
Essential Functions:
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Assist with deliveries to all scheduled accounts while adhering to all applicable driving and safety regulations.
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Unload and move product repetitively using appropriate equipment throughout shift while maintaining a clean and organized work area.
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Stock all windows, cold boxes, coolers, shelves and displays in retail accounts quickly and efficiently as directed by the Delivery Helper Supervisor/Lead Helper/Driver.
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Rotate product to ensure quality standards are maintained.
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Effectively communicate issues and opportunities to the Route Driver/Lead Helper or Supervisor as needed to ensure customer satisfaction.
Professionalism/Company Guidelines:
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Adhere to Company policies and procedures.
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Adhere to all applicable Federal, state, and local regulations regarding the sale of alcoholic beverages.
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Maintain a valid Montana driver’s license and clean driving record
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Does not abuse equipment and maintain company property such as Company vehicles.
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Maintain appropriate dress and appearance per Company standards.
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Represent Summit Beverage in a professional and appropriate manner.
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Display effective interpersonal communication (supplier, employee, customer).
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Demonstrate accuracy and thoroughness in all areas of responsibility to ensure quality of work.
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Establish and maintain effective working relationships; and
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Show sound judgment, decision-making, and accountability.
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Effectively communicate issues and opportunities to the Route Driver, Lead Helper or Supervisor as needed to ensure customer satisfaction.
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Follow monthly PFP (Pay For Performance) objectives.
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Complete other duties assigned by the Route Driver, Lead Helper, Supervisor, or Director of Delivery Operations
Requirements:
QUALIFICATIONS and KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
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High school diploma or equivalent preferred.
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Previous stocking/merchandising in grocery, retail, or beverage experience a plus.
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Valid Montana driver’s license and the ability to be insured under a company insurance policy.
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Ability to establish and maintain effective working relationships with staff, vendors, other governmental agencies, and the public as appropriate.
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Ability to stand/walk for long periods of time (including bending, reaching, lifting, pulling, etc.).
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Good interpersonal and communication skills.
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Ability to work on own initiative and independently with good time management.
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Understand and effectively communicate Summit Beverage's organizational mission and goals.
PHYSICAL and OTHER REQUIREMENTS: This position requires a minimum of four 10-hour days Tuesday – Friday, with rotating Saturdays. The shifts, end times, and total hours worked may vary depending on the season and amount of deliveries, sometimes exceeding 10 hours.
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Seeing: Must be able to read and interpret documentation and use computer/tablet/similar office equipment. Must be able to see to drive. 75-100% of time
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Hearing: Must be able to hear well enough to communicate with employees and business contacts. Must be aware of environment when driving. 75-100% of time
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Standing/Walking: 75-100% of time
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Climbing/Stooping/Kneeling: 50-74% of time
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Lifting/Pushing/Pulling: Routinely 50-60lbs. Occasionally up to 165lbs. 75-100% of time
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Grasping/Feeling/Hand Dexterity: 75-100% of time
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Driving and Travel: 0-24% of time.
WORKING ENVIRONMENT: While performing the duties of this job, the employee is occasionally exposed to extreme cold, extreme heat wet and/or humid conditions while working and traveling between customer accounts. Employees may be exposed to continual movement or vibration while operating the company vehicle. The employee often works near moving mechanical equipment (i.e. forklift/lift gates). The noise level in the work environment is usually moderate.
