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Section I: Position Details
Job Opening Date: August 4, 2026
Job Status: This position is full-time 32 hours per week. HRDC also offers flexible schedules and a "reduced work week", which encourages full-time staff to use up to 4 paid hours weekly for their personal wellness.
Wage: $27.50/hour
Schedule: Monday - Friday, 1:00-7:00pm
General Summary of Purpose of this Position:
Under the general supervision of the Kitchen Production Manager, the Fork & Spoon Volunteer and Administrative Coordinator is responsible for managing the catering calendar, commissary rentals, paying bills and managing the volunteer and evening staff labor force. Responsible for managing, training, and scheduling evening staff and volunteer staff to maintain production needs and customer service standards. Works closely with the Kitchen Production Manager and Food & Nutrition Director to further Fork & Spoon operations and improve systems to maintain a balanced budget. Works closely with the Kitchen Production Manager to ensure efficient restaurant operations. Maintains a professional representation of the Fork & Spoon and HRDC at all times. Responsible for gathering content for social media and donor acknowledgement in conjunction with HRDC’s Communications and Resource Development teams. Other duties as assigned.
Primary Job Duties and Responsibilities:
1. Volunteer Management (40%)
Recruit and maintain relationships with organizational volunteer leads and volunteers
Work with evening shift leads to train and set expectations with volunteer crews to ensure a quality guest and volunteer experience
Schedule volunteer groups for both daytime and evening needs at the Fork & Spoon
Fills in as needed (i.e. nightly service)
Assists in the selection and training of applicable staff as needed.
Creates a slide to recognize the volunteer group of the night.
2. Financial and budgeting (15%)
Pays bills promptly and within the budget with the oversight of the Kitchen Production Manager and Summer Lunch Coordinator
Orders paper materials, ensuring a streamlined process
Cash reconciliation and prepares deposits
Sets up POS for dinner service.
3. Facility Management (20%)
Coordinate, monitor, and schedule facility use
Oversees the general upkeep of the restaurant
Maintain contracts and billing for the kitchen rentals
4. Public Relations (15%)
Works with the Kitchen Production Manager and Director to develop content for the HRDC communications team
Works with the Resource Development team for donor engagement and recognition
Maintains website with current info and images
Publishes the menu daily on the website as well as paper copies for customers.
Creates menu items in Square for dinner service & Take & Bake. Sets inventory levels at the direction of the Kitchen Production Manager.
Engages with Behavioral review team
5. Reporting (5%)
Oversee the compilation of the Fork & Spoon data and reports to the Food & Nutrition Director
Work with evening shift leaders to document F&S customer numbers
Provide accurate and timely volunteer data reporting
Report on data as needed with appropriate HRDC data tracking and personnel
6. Organizational Participation (5%)
Attend all organizational team meetings
Read the weekly news to stay informed
Participate in trainings and wellness days when available
Conduct respectful, professional, and effective conversations with customers and volunteers regarding behavioral expectations, program compliance, and HRDC property standards.
Education and Experience:
Education: The following course(s) of study or class work usually provides the required knowledge, skills and abilities to perform the duties of this position:
Experience: The following kinds of experience usually provide the required knowledge, skills and abilities to perform the duties of this position:
Required Knowledge, Skills or Abilities:
Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups
Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals
Ability work with minimal supervision and effectively manage work flow
Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants
Strong interpersonal and communication skills
Ability to effectively supervise, train, work, and communicate with staff employees and volunteers
Ability to present self and organization in a positive professional manner
Demonstrates an ability to work effectively in a team-oriented environment
Demonstrates an ability to establish and maintain effective working relations
Confidentiality:
This position requires regular handling of sensitive and confidential client and agency information. Unauthorized disclosure could harm client interests and the organization, and may also violate state and federal privacy laws. This position may have access to reports, records, and personnel files, and must exercise the highest level of discretion, judgment, and confidentiality at all times.
Language Skills:
Read and comprehend basic instructions and orally exchange information to others
Ability to effectively communicate orally and in writing
Spanish communication skills preferred but not required
Mathematical/ Money Handling Skills:
Basic counting skills
Add, subtract, multiply and divide simple numbers
Handle small amounts of cash
Reasoning Ability :
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret and apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to solve practical problems
Software / Tools / Technology:
Comfortable using standard office & collaboration tools such as Google Workspace, Microsoft Suite & virtual meeting platforms. In addition, ensuring accurate data entry. Operate multi-line phone to place, receive or transfer calls or to retrieve voice mail messages
Utilize proprietary, custom or online programs or data bases to input, format, and edit data and save, print, or transmit data. Specify software: CaseWorthy, Squarespace, Financial Edge and Google Docs, file sharing
HRDC, professional or Governmental Policies and Regulations:
State or Federal Regulations or Laws (List by Name): USDA-CACFP, SFSP
Agency Policies or Procedures (List by Name): HRDC Policies and Procedures
Specialized Professional or Industry Guidelines/Standards: Food Safety and Storage Procedures
Drivers Licenses Required for Performing this Position:
Safety:
The person in this position complies with HRDC safety policies, procedures & guidelines; participates in safety training & drills as required; Reports unsafe conditions, incidents or near misses immediately; takes proactive steps to ensure the work area is clean and safe at all times.
Professional Licenses or Certifications Required by Law, Rule or Regulation for Performing this Position:
Essential physical, mental and emotional requirements of this position: The following physical, mental and emotional abilities are considered essential to perform the duties listed above.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
The employee may sometimes lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
The incumbent must be able to perform multiple tasks simultaneously and must be able to work under time and/or deadline pressures
Section III - Supervision
Supervision Received:
This position supervises the following position(s):
Evening shift leads
Volunteers
This position has the following supervisory responsibilities:
Section IV - Decisions
Impact of Decisions and Errors Made by Position:
Decisions, final recommendations and/or errors primarily affecting Fork & Spoon operations, customers, and staff.
Judgment required to make decisions:
Requires judgment from time to time in the application of broader aspects of established practices to problems and situations not falling clearly or concisely within the limitations of accepted standards or precedents. The employee resolves routine problems and refers unusual problems to the supervisor.
Requires judgment in establishing and maintaining verbal/written agreements and good working relationships with grocer and other establishment managers and staff.
Exception Authority:
Section V - Financial Responsibility: This position is accountable for the following company money, funds, and budgets:
Handles cash or checks for miscellaneous errands using petty cash or purchase order
Approves claim forms, petty cash, purchase orders, and other expenditures for routine, budgeted expenses as needed up to $1,500, ensuring proper coding of payment requests according to current funding available and associated contract eligibility requirements.
Monitors expenditures and revenue
Section VI - Communication: The incumbent is responsible for the following personal contacts (either in oral or written form) when performing the duties and responsibilities of the position:
Section VII - Working Conditions: The incumbent is exposed to the following unusual, potentially hazardous or unpleasant working conditions:
Works in a temperature-controlled restaurant
Weekly or more frequent exposure to angry or violent clients or volunteers.
Weekly or more frequent exposure to unpleasant substances, odors or noises.
Weekly or more frequent requirement to work outdoors under all weather conditions
Weekly or more frequent exposure to risk of cuts, burns, shock or other minor injuries (not requiring hospitalization)
Monthly or less frequent operation of a motor vehicle under all weather conditions
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Assigned duties and responsibilities may be added, removed, or changed at any time as organizational needs evolve.
