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LTT Enterprises, INC. (Gwinnett/Meridian) —Sarasota, FL
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Learner Education —Saint Petersburg, FL
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QUIPT HOME MEDICAL INC —Sarasota, FL
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Enhabit Home Health & Hospice —Saint Petersburg, FL
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Admissions Representative in Sarasota, Florida

Gwinnett Colleges & Institute -
Sarasota, FL

Apply Now

Job Details

Full-time

Qualifications

Customer follow-ups
Phone communication
Student recruitment
Professional ethics
Student record keeping
Regulatory compliance
Student database management
Student information system
Educational program guidance
Lead Conversion
Career services
Working with students
Student admissions
Initial Contact (sales skills)
Prospecting
Lead Tracking
Interviewing
Individual consumer customer service
Associate's degree
Legal compliance
Communication skills
Sales follow-up
Entry level
Time management

Full Job Description

Responsible for conducting career planning sessions and presenting potential students with the information needed to make well-informed enrollment decisions. Successful enrollment is accomplished by providing excellent customer service, listening to the needs and career aspirations of potential students, resolving all issues, concerns and questions related to enrollment, following the admissions process, policies and procedures and adhering to the highest ethical standards.

REPORTS DIRECT TO: Director of Admissions or Campus Director

MINIMUM QUALIFICATIONS:

Completion of Career Training/Associate’s or Bachelor’s Degree preferred (or must be working towards or have relevant experience at a minimum)

Excellent communication and presentation skills
Customer service, consultation or recruiting experience
Attention to detail, sense of urgency and passion for making a difference in the lives of others
Able to work independently, yet within a strong team environment
Able to work a flexible schedule

FLSA STATUS:

Non-Exempt

ESSENTIAL ACCOUNTABILITIES:

Performs as a Campus/Campus Support professional in creating and delivering unique, memorable, extraordinary and personal student experiences.
Using inquiries furnished through advertising and personally developed leads (PDLs), calls potential students and arranges for them to visit the school. Follows-up with inquiries to ensure a successful visit.
Conducts career planning sessions and presents clear and accurate information on the career, curriculum, and employment opportunities. Understands each potential student’s career goals, personal and professional interests and recommends programs to fit their goals and interests. Completes all paperwork for the application/enrollment process, including entering complete and accurate student information into CampusVue or the Lead Management system
Evaluates and resolves student questions, issues and problems related to the admissions process and ensures appropriate action is taken to the satisfaction of the student, Gwinnett, and/or regulatory agencies in compliance with policy, procedures, and legal requirements.
Ensures potential students have all the information needed to make a well informed enrollment decision, including clarification and understanding of the students’ personal, monthly, financial commitment.
Collaborates with financial services office to ensure the student’s financial concerns are understood and addressed throughout the entire admissions process.
Follow-ups with enrolled students to ensure a successful orientation and educational experience. Provides extraordinary personal attention to each prospective student to address questions or concerns before and after the first day of class.
Completes all necessary admissions paperwork and documents required information in CampusVue/Lead Manager and on activity reports in a timely and accurate manner.
Demonstrates regulatory excellence throughout all steps of the admissions process. Maintains integrity and confidentiality of student information in all conversations and when processing or accessing student information.
Attends all admissions meetings and training sessions.
Utilizes effective time management skills in order to make efficient use of work hours.
Always conducts self in a professional and positive manner, modeling Gwinnett values at all times.
Performs other related duties as assigned by manager.

CORE COMPETENCIES INCLUDE:

Regulatory Excellence
A passion for education and making a positive difference in the lives of students
Strong communication and presentation skills
Sense of urgency
Customer service oriented
Attention to detail
Ability to resolve breakdowns and overcome obstacles
Results oriented

PERFORMANCE METRICS CATEGORIES INCLUDE:

Student Survey Results (customer service)
Mystery Shopping Evaluations
Director/Peer Observations and Evaluations
Admissions Activities (phone calls, scheduled appointments, interviews conducted, follow-up activity completed)
Appropriate resolution of student questions, issues and problems related to the admissions process
Cash Pay Percentage
Work Accuracy/ Error Ratio
Attendance/Tardiness Record

ASSOCIATE UNDERSTANDING:

The Admissions Representative is a full time position working the hours required to meet job expectations. Flexibility with work schedules is required, including evenings and weekends.
Employment with Gwinnett is “at will”and employment may be terminated at any time with or without cause or notice.
Scheduled and unscheduled performance reviews are given according to Company policies.
Light travel may be required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS/TRAVEL REQUIREMENTS:

Gwinnett is an Equal Opportunity Employer. The Company makes all selection and other employment decisions without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. In addition, the Company provides reasonable accommodations for applicants or associates with physical or mental disabilities in accordance with applicable law(s). If an accommodation is required to apply for employment, or to perform the essential job functions of a position you seek, please contact Campus Support Human Resources so appropriate arrangements can be made.

Apply Now

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