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Financial Aid Specialist-REMOTE

FA Solutions LLC
Saint Petersburg, FL

Quick Apply

Job Details

Full-time
2 days ago

Qualifications

Customer communication
Research
Educational assistance administration

Full Job Description

General Description:

Financial Aid Specialist are responsible for planning, organizing and delivering a high level of service to colleges and universities ensuring federal aid is processed in accordance to the school, state and federal guidelines provided. FA Specialist serve as the main point of contact for the client school are expected to maintain a clear and consistent communication.

Primary Duties and Responsibilities:

Serve as Client administering all aspects of reviewing, awarding, reconciling federal aid
Responsible for ensuring accurate Policies and Procedures exist
Work with comptroller/Business Office to ensure accurate and timely exchange of information between operating systems
Ensure accurate student data is shared from the Student Information System (SIS) to the FA System
Process all steps of document review, originating, disbursing, and notifications required for federal funding
Ensure Satisfactory Academic Progress (SAP) is being tracked and applied accurately at client school
Work closely with clients to identify and address areas of improvement
Research complex regulatory issues and provide responses
Ensure appropriate documents are being requested based on regularly guidelines and ISIR reviews
Process financial aid paperwork, including but not limited to Verification, ISIR corrections, PJs and C-Code reviews
Send communications regarding document statuses to client schools and students (within scope of contract)
Send Exit counseling communication/documentation (within scope of contract)
Communicate with clients and co-workers in written and verbal format
Maintain compliance in all areas of responsibility
Other Duties as assigned

Qualifications and Education Requirements

5+ years financial aid experience
High level of analytical skills
Demonstrate strong written and verbal communication skills

Preferred Skills

Bachelor's Degree
Experience at 2 or more schools working in financial aid
Experience in 2 or more financial aid operating systems
Ability to multi-task, prioritize, and manage time effectively

Additional Notes

FA Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FA Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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