Pharmacy Operations & Fulfillment Assistant
Help Build the Future of Precision Medicine
At Gapin Institute, we believe healthcare should optimize performance—not simply manage disease after it develops.
We are a leading precision medicine, hormone optimization, and longevity practice helping high-performing men and women improve their energy, resilience, metabolic health, and long-term quality of life through personalized, data-driven care.
Every member of our team plays an important role in delivering an exceptional client experience. Whether working directly with patients or supporting operations behind the scenes, we believe operational excellence is just as important as clinical excellence.
We're looking for someone who loves bringing order to complexity.
Someone who notices details others miss.
Someone who enjoys building efficient systems, solving operational challenges, and helping a growing healthcare company continually improve.
If accuracy, ownership, organization, and continuous improvement describe how you naturally work, we'd love to meet you.
About the Role
As our Pharmacy Operations & Fulfillment Assistant, you'll work closely with our Pharmacy Lead to support the daily operational workflow of our precision medicine practice.
This is not a traditional retail pharmacy position.
Success in this role comes from enjoying organization, collaboration, operational excellence, and helping create an exceptional concierge experience for every client—not simply processing prescriptions.
As our practice continues to grow, you'll have the opportunity to help improve systems, streamline workflows, and contribute to how we continue raising the standard of healthcare.
You Will Thrive in This Role If You...
- You naturally notice details others overlook.
- You enjoy creating organization and improving processes.
- You take ownership rather than waiting to be asked.
- You communicate proactively when issues arise.
- You remain calm and organized in a fast-paced environment.
- You enjoy structured work and doing things correctly the first time.
- You believe accuracy is more important than speed.
- You enjoy learning and continually improving.
- You genuinely enjoy helping people, even when your work happens behind the scenes.
What You'll Own: Pharmacy Operations
- Coordinate prescription fulfillment with retail and compounding pharmacies.
- Submit prescriptions as directed by providers.
- Track refill requests and prescription status.
- Communicate with patients regarding prescription and supplement fulfillment.
- Assist patients with medication instructions, dosing, intended use, and common side effects according to provider direction and established protocols.
- Support the Pharmacy Lead with daily operational workflow.
Inventory & Fulfillment
- Prepare and fulfill supplement and wellness product orders with exceptional accuracy.
- Assemble testing kits, welcome kits, and client materials.
- Maintain accurate inventory counts for pharmacy and office supplies.
- Receive, inspect, unpack, and organize incoming shipments.
- Monitor inventory levels and place supply orders to prevent shortages.
- Ensure the pharmacy workspace remains clean, organized, and operationally efficient.
Administrative & Operational Support
- Register laboratory tests and ensure accurate data entry.
- Maintain accurate patient records within the EMR.
- Handle pharmacy-related patient correspondence.
- Support operational projects and workflow improvements.
- Assist with additional administrative responsibilities as needed.
Our Standard
We believe:
- Details matter because people matter.
- Accuracy is more important than speed.
- Strong systems create exceptional client experiences.
- Problems are opportunities to improve.
- We take ownership instead of making excuses.
- We leave every process better than we found it.
If these principles resonate with you, you'll likely enjoy working here.
Qualifications Required
- High school diploma or GED.
- Ability to work on-site in our Sarasota office.
- Must live within approximately 30 minutes of our Sarasota location.
- Exceptional organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Strong computer and technology skills with the ability to quickly learn new systems.
- Professionalism, reliability, and the ability to maintain confidentiality.
Preferred
- Pharmacy Technician experience.
- Experience in a medical office, specialty practice, pharmacy, or healthcare environment.
- Experience using EMR systems.
- Inventory management, logistics, or fulfillment experience.
- Experience working in a fast-paced, process-driven environment.
This Role May Not Be the Right Fit If...
- You prefer loosely structured work environments.
- You dislike repetitive work that requires consistency and precision.
- You tend to rush through tasks rather than double-check your work.
- You become overwhelmed managing multiple priorities.
- You prefer waiting for direction instead of taking initiative.
- You are looking for a traditional retail pharmacy position.
Location: In person – Sarasota, Florida
Pay: From $21.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- What interests you about working in precision medicine rather than a traditional healthcare or retail pharmacy environment?
- Tell us about a time you improved a process, created a better system, or made your work more efficient.
- Describe a situation where your attention to detail prevented an error or solved a problem.
Work Location: In person
