Responsible for providing technical support to business users, maintaining lab systems, managing system imaging, and ensuring smooth day-to-day IT operations. This role requires strong troubleshooting skills, hands-on system maintenance, and the ability to support automation and reporting tasks using Excel.
Key Responsibilities:
Provide day-to-day technical support to business users, ensuring smooth and uninterrupted operations.
Perform system imaging (ghost imaging) of lab computers and endpoints, including OS deployment and configuration.
Diagnose and troubleshoot hardware and software issues on PCs and workstations.
Execute installation, configuration, and maintenance of operating systems and applications.
Re-image systems as required for upgrades, maintenance, or issue resolution.
Develop and maintain documentation for troubleshooting procedures and system configurations.
Strong expertise in PC troubleshooting (hardware, OS, and application-level issues)
Hands-on experience with system imaging tools.
Proficiency in Microsoft Excel, including advanced functions and automation (e.g., macros, VBA, data analysis).
Ability to automate repetitive tasks using Excel or scripting tools.
Good understanding of Windows environments, networking basics, and system performance optimization.
Strong problem-solving and analytical skills.
The pay range that the employer in good faith reasonably expects to pay for this position is $30.05/hour - $46.95/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
