Top 93 Alarm system & access control technicians Jobs in Braintree, Ma

Service Manager
The Navicon Group —South Easton, MA
- From $100,000 a year
- Full-time
- Clean driving record
- Office
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
5d
Security Technician
Loyal Source Government Services —Framingham, MA
- $60 an hour
- Monday to Friday
- Clean driving record
- Mid-level
- Driver's License
Quick Apply
Fire Alarm/Security System/BDA Electrician
Davco Security Systems Inc —Massachusetts
- $50 - $60 an hour
- Full-time
- CDL B
- Clean driving record
- Customer service
- Paid training
- Fuel card
Quick Apply
Low Voltage - Access Control & Security Systems - Installer (MA)
Superior Communication Services —Framingham, MA
- $72,800 - $93,600 a year
- Full-time
- Mid-level
- Driver's License
- Travel
- Paid holidays
- Health insurance
Quick Apply
Lead Fire Alarm Technician
Environmental Systems, Inc. —Massachusetts
- $35 - $55 an hour
- Full-time
- Management
- 5 years
- Driver's License
- Profit sharing
- Health insurance
Quick Apply
11d
Service Technician - Security
CGL Electronic Security —Boston, MA
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
Quick Apply
3d
Security Software Support Technician
CGL Electronic Security —Westwood, MA
- $80,000 - $100,000 a year
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
Security Installation Technician
The Navicon Group —South Easton, MA
- From $30 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Fire Sprinkler Service & Inspection Technician
Environmental Systems, Inc. —Massachusetts
- $35 - $55 an hour
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
Security Service Technician
Galaxy Integrated Technologies —Boston, MA
- $48 - $58 an hour
- Background check
- Clean driving record
- 5 years
- Paid holidays
- Dental insurance
Quick Apply
Fire Systems Installer
Johnson Controls —Canton, MA
- $33 - $46 an hour
- Weekends as needed
- Computer Science
- 5 years
- Pass drug screening
Quick Apply
Fire Extinguisher Technician – UniFirst First Aid+ Safety
UniFirst —Framingham, MA
- $55,000 - $65,000 a year
- Full-time
- 18 years or older
- Clean driving record
- High school
- Profit sharing
- Health insurance
9d
Electrical Installer Apprentice
Convergint Technologies LLC —Boston, MA
- $19.61 - $27.43 an hour
- Full-time
- Customer service
- Basic math
- No high school diploma
- Wellness program
- Paid parental leave
Security Systems Technician
Siemens —Boston, MA
- $27.80 - $47.70 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
Low Voltage Technician (Job ID 3020892)
ADT —Norwood, MA
- $25.30 - $46.98 an hour
- Weekends as needed
- Clean driving record
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Low Voltage Technician
ADT Security Services —Norwood, MA
- $25.30 - $46.98 an hour
- Weekends as needed
- Clean driving record
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Security Systems Technician (Unlicensed)
Dana-Farber Cancer Institute —Boston, MA
- $48.99 - $51.56 an hour
- Full-time
- Customer service
- Mid-level
- 3 years
Installation Technician
ADT Security Services —Norwood, MA
- $25.83 - $47.98 an hour
- Mid-level
- Office
- Residential
- Paid holidays
- Disability insurance
Electrical Installer 1
Convergint Technologies LLC —Foxborough, MA
- $19.61 - $27.43 an hour
- Full-time
- Customer service
- Basic math
- No high school diploma
- Wellness program
- Paid parental leave
2d
Lock and Access Control Apprentice
FlyLock Security Solutions - Corporate —Quincy, MA
- $18 - $22 an hour
- Full-time
- Driver's License
- Entry level
- Health insurance
- Dental insurance
Quick Apply

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Service Manager

The Navicon Group
South Easton, MA

Quick Apply

Job Details

Full-time
From $100,000 a year
5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Field service equipment repair
Customer communication
On-site technical support
Hardware maintenance
Electronic systems troubleshooting
Driver's License
Physical security system troubleshooting
Hardware diagnostics

Full Job Description

Service Manager / Service Operations Manager – Electronic Security

Location: Massachusetts (Travel Required)

Position Summary

The Navicon Group is seeking an experienced Service Manager / Service Operations Manager to build and lead our electronic security service department. This is a hands-on leadership role for someone who enjoys solving technical problems while developing people, processes, and a scalable service organization.

The successful candidate will initially work alongside technicians in the field while developing the service department's operational procedures, hiring additional technicians, and implementing best practices for service delivery. This individual will have the opportunity to build a department that supports more than 1,000 installed customer systems located primarily throughout the Northeast, with additional service operations across the United States.

This position is ideal for someone who wants to make a significant impact and build something from the ground up.

Primary Responsibilities

Build, manage, and continuously improve the company's service department.
Develop standard operating procedures, service workflows, and technician standards.
Troubleshoot, diagnose, and repair complex electronic security systems.
Provide technical support and mentorship to field technicians.
Recruit, interview, hire, train, and develop service technicians.
Manage daily scheduling, dispatching, and technician workloads.
Support emergency service calls and escalated customer issues.
Coordinate warranty repairs, RMAs, and manufacturer support.
Develop preventive maintenance programs and recurring service agreements.
Manage service inventory, vehicle stock, and specialty tools.
Build relationships with customers and ensure exceptional service delivery.
Coordinate nationwide service resources and subcontractors when required.
Monitor department KPIs, technician productivity, response times, and customer satisfaction.
Work closely with project management, sales, and installation teams to ensure smooth project turnover into service.

Technical Qualifications

Candidates should have extensive experience installing, servicing, and troubleshooting commercial electronic security systems, including:

Access Control Systems
IP Video Surveillance Systems
Intrusion Detection Systems
Intercom & Entry Systems
Network Infrastructure supporting security systems

Experience with one or more of the following manufacturers is highly desirable:

Verkada
Genetec
Brivo
Genea
LenelS2
Software House (CCURE)
Kantech
Mercury Hardware
HID Global
Axis Communications
Hanwha Vision (Wisenet)
Avigilon
Bosch
Honeywell
DSC
DMP
Aiphone
2N
ButterflyMX
Kisi
ASSA ABLOY
Altronix

Candidates should also possess a strong understanding of:

Low-voltage wiring
Door hardware and electrified locking systems
IP networking
Power supplies and access control architecture
System commissioning and diagnostics
Remote troubleshooting
Reading blueprints and wiring diagrams

Minimum Qualifications

Minimum of 10–15 years of commercial electronic security experience.
Proven field troubleshooting and repair experience.
Previous leadership or supervisory experience preferred.
Ability to independently diagnose complex system failures.
Strong organizational, communication, and customer service skills.
Valid driver's license with an acceptable driving record.
Ability to travel as required.

Work Schedule

Full-time, salaried position.
Standard work schedule is Monday through Friday, 7:00 AM to 4:00 PM.
Flexibility is required to meet customer commitments, project schedules, and emergency service requests.
Must be available to respond to after-hours escalated service issues as needed.
Participation in an on-call rotation will be required as the service department expands.
Overnight travel throughout the Northeast and occasional nationwide travel will be required to support customers, technicians, and service operations.
This position is a combination of office leadership and field support. The Service Manager will be expected to spend time developing the service department, mentoring technicians, performing site visits, and assisting with complex troubleshooting when required.

Compensation & Benefits

The Navicon Group offers a competitive compensation and benefits package, including:

Competitive salary commensurate with experience.
Annual performance and incentive bonus opportunities.
Company vehicle or vehicle allowance (to be determined).
Company-issued laptop, mobile phone, and necessary tools.
Medical insurance with the company paying 70% of the employee premium.
401(k) retirement plan with a company match of up to 4%.
Company-paid long-term disability insurance.
Paid Time Off (PTO).
Paid major holidays.
Ongoing manufacturer training, certifications, and career advancement opportunities.

What Success Looks Like

During the first year, the successful candidate will:

Build a structured and scalable service department.
Develop and implement service policies, procedures, and performance metrics.
Hire, train, and mentor service technicians.
Grow the department from a single service vehicle into a multi-technician operation based on customer demand.
Improve customer response times, first-time fix rates, and overall customer satisfaction.
Expand The Navicon Group's ability to provide consistent, high-quality service throughout the Northeast and across the United States.

Pay: From $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

alarm system & access control technicians jobs in braintree, ma

Service Manager

Security Technician

Fire Alarm/Security System/BDA Electrician

Low Voltage - Access Control & Security Systems - Installer (MA)

Lead Fire Alarm Technician

Service Technician - Security

Security Software Support Technician

Security Installation Technician

Fire Sprinkler Service & Inspection Technician

Security Service Technician

Fire Systems Installer

Fire Extinguisher Technician – UniFirst First Aid+ Safety

Electrical Installer Apprentice

Security Systems Technician

Low Voltage Technician (Job ID 3020892)

Low Voltage Technician

Security Systems Technician (Unlicensed)

Installation Technician

Electrical Installer 1

Lock and Access Control Apprentice

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