Top 748 Customer experience coordinator Jobs in Braintree, Ma

Operations and Member Success Coordinator
Labshares —Newton, MA
- $55,000 - $65,000 a year
- Full-time
- Background check
- Inventory management
- No experience needed
- Health insurance
- 401(k)
Quick Apply
4d
Client Services Account Coordinator
DS Graphics | Universal Wilde —Canton, MA
- From $25 an hour
- Full-time
- Background check
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Logistics Coordinator/Customer Service
Millennium Logistics Management —Franklin, MA
- $50,000 - $60,000 a year
- Full-time
- Office
- US work authorization
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
18h
CEC - Customer Experience Coordinator
Spencer Home Services —Peabody, MA
- $23 - $26 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Paid time off
Quick Apply
2d
PATIENT COORDINATOR
South Shore Health —Weymouth, MA
- $19.09 - $25.69 an hour
- Part-time
- Hospital
- HIPAA
- High school diploma or GED
Patient Access Coordinator
South Shore Health —Weymouth, MA
- $20.05 - $26.98 an hour
- Part-time
- Surgery
- Mid-level
- High school diploma or GED
HR Coordinator
Shields Health —Quincy, MA
- $48,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- Continuous improvement
Quick Apply
Community Services Coordinator
Optum —Braintree, MA
- $18 - $32 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Admissions Coordinator
Northeast Recovery —Quincy, MA
- $53,000 - $60,000 a year
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
Digital Coordinator, TMS
Threshold Brands LLC —Quincy, MA
- $58,000 - $65,000 a year
- Full-time
- Marketing
- Bachelor's degree
- Organizational skills
Quick Apply
1d
Pharmacy Care Coordinator - Remote in Massachusetts
Optum —Braintree, MA
- $18 - $32 an hour
- Full-time
- Remote
- Pass drug screening
- Mid-level
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
Quick Apply
1d
Office & Facilities Coordinator - Pay starting at $29.45/hr
Stryker —Waltham, MA
- $29.45 - $40.42 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
6d
Medical Staff Credentialing Coordinator
South Shore Health —Weymouth, MA
- $26.20 - $37.20 an hour
- Full-time
- Hospital
- Mid-level
- Office
Front Desk Coordinator
Trader Joe's —Boston, MA
- $22 - $30 an hour
- Full-time
- Office
- Driver's License
- Bachelor's degree
1d
Interpretation Service Coordinator
Boston Public Schools —Boston, MA
- Up to $76,740 a year
- Full-time
- Spanish
- Computer literacy
- Writing skills
13d
Customer Service Coordinator - Onsite
Boston Interiors —Stoughton, MA
- $18 - $22 an hour
- Full-time
- Computer skills
- In-person
- Communication skills
- Disability insurance
- Health insurance
Recruiting Coordinator
Angi —Boston, MA
- $50,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Guest Experience & Social Media Coordinator
THE LOFT @ la novita salon —Randolph, MA
- $23 - $26 an hour
- Part-time
- Bilingual
- Google Workspace
- Merchandising
- Paid time off
- Employee discount
Quick Apply
2d
SSMC - Referral Coordinator
South Shore Health —Norwell, MA
- $19.09 - $25.69 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- BLS Certification
Group Rooms Coordinator
Omni Hotels & Resorts —Boston, MA
- $33.18 an hour
- Full-time
- Microsoft Excel
- Sales
- Inventory management
- Health insurance
- Paid time off
Quick Apply

I want to receive the latest job alert for customer experience coordinator in braintree, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience coordinator jobs near braintree, ma

Facility Coordinator jobs in Waltham, MA

Human Resources Coordinator jobs in Quincy, MA

Recruiting Coordinator jobs in Boston, MA

Logistics Coordinator jobs in Franklin, MA

Patient Coordinator jobs in Weymouth, MA

Service Coordinator jobs in Boston, MA

Reservation Agent jobs in Boston, MA

Front Desk Coordinator jobs in Boston, MA

Patient Access Coordinator jobs in Weymouth, MA

Customer Experience Coordinator jobs in Peabody, MA

Correctional Facility jobs in Charleston, MO

Facility Coordinator jobs in Phoenix, AZ

Facility Coordinator jobs in Saddle Brook, NJ

Facility Coordinator jobs in Corona, CA

Skilled Nursing Facility Slp jobs in New Jersey

Clinical Research Coordinator jobs in Grand Rapids, MI

Storage Facility jobs in St. Louis, MO

Care Coordinator jobs in Kankakee, IL

Operations Coordinator jobs in Austin, TX

Care Coordinator jobs in Washington, DC

Operations and Member Success Coordinator

Labshares
Newton, MA

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
4 days ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Operations & Member Success Coordinator

About Us
We are a leading and fast-growing provider of shared laboratory services located in the greater Boston area and serve as an essential partner to emerging biotech and life science companies. Our mission is to provide our members with a capital-efficient path to get their laboratory up and running and, as their science succeeds, to scale up at Labshares. Labshares provides a complete home for our members, offering cutting-edge lab facilities, world-class lab equipment and a wide array of back-end lab services. Learn more at www.labshares.com.

Position Description

The Operations & Member Success Coordinator is an important member of the Labshares team, providing administrative and operational support to the Chief of Staff and other departments across the organization. This role helps ensure the smooth day-to-day operation of our facilities while contributing to a positive experience for our members, vendors, and visitors.

The Operations & Member Success Coordinator will assist with a variety of administrative, member-facing, finance-related, and operational tasks that support the continued growth of Labshares. This position is ideal for an organized, detail-oriented professional who enjoys working with people, managing multiple priorities, and learning how a growing life sciences company operates.

This role is an outstanding opportunity for an early-career professional looking to build a career in business operations. Reporting directly to the Chief of Staff, the Coordinator will receive hands-on mentoring while gaining broad exposure to operations, finance, member success, facilities management, events, and cross-functional project coordination. As Labshares continues to grow, successful candidates will have the opportunity to take on increasing levels of responsibility and advance their careers within a fast-paced, entrepreneurial organization.

Position Responsibilities

Office and Facility Administration

· Greet visitors and assist with tours and member meetings

· Coordinate office supply and kitchen inventory management

· Manage recurring facility-related purchasing and vendor coordination

· Assist with facility-related administrative needs across Labshares locations

Member Success and Administrative Account Management

· Coordinate internal onboarding activities for new members and member companies across departments, including:

o Add new companies and members to various systems (email distributions, safety training, room scheduling, procurement, invoicing, etc.)

o Coordinate gym/bike waivers and parking passes across facilities

· Manage member offboarding processes and maintain accurate records

· Serve as a friendly, responsive point of contact for member administrative needs

Welcome members, guests, and visitors and help create an exceptional experience from arrival through departure
Identify opportunities to continually improve the member and guest experience

Finance and Billing Coordination

· Prepare monthly billing information and supporting documentation

o Coordinate with outsourced accounting firm and Chief of Staff for invoice processing

· Assist with PO creation, as needed, across departments

· Submit all company invoices and bills for payment approval

· Collect and maintain W-9s, tax-exempt documentation, and Certificates of Insurance for members and vendors

· Support resale reconciliation and monthly billing preparation

· Maintain accurate records and supporting documentation for finance-related processes

Operational, Vendor, and Administrative Coordination

· Assist the Chief of Staff in documentation and record keeping for all contracts

· Support execution of operational projects and process improvements

· Maintain organized operational records and reporting

Assist with the execution of member events, networking receptions, educational programs, and other company events

Expectations

· Highly organized with exceptional attention to detail

· Strong project coordination and follow-through

· Excellent written and verbal communication abilities

· A positive, energetic, and service-oriented attitude

· Outstanding interpersonal skills and a genuine enjoyment of working with people

· Resourceful, proactive, and eager to learn

· Comfortable managing multiple priorities in a fast-paced environment

· Willing to wear many hats and jump in wherever needed

· Proficiency Microsoft Office Suite, particularly Excel

· Customer-centric mindset with a commitment to delivering an exceptional member experience

Qualifications

· Full-time, on-site role. There is no opportunity for remote work.

· Bachelor’s degree or equivalent work experience preferred

· 1-3 years of experience in office coordination, administrative support, or operations role

· Strong organizational skills with excellent attention to detail

· Professional communication skills and a friendly, service-oriented demeanor

· Ability to manage multiple responsibilities in a fast-paced environment

· Proficiency with Microsoft Office and general business software

· Comfort working in a biotech or lab environment, although no prior experience is expected

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Education:

Bachelor's (Required)

Ability to Commute:

Newton, MA 02458 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in braintree, ma

Operations and Member Success Coordinator

Client Services Account Coordinator

Logistics Coordinator/Customer Service

CEC - Customer Experience Coordinator

PATIENT COORDINATOR

Patient Access Coordinator

HR Coordinator

Community Services Coordinator

Admissions Coordinator

Digital Coordinator, TMS

Pharmacy Care Coordinator - Remote in Massachusetts

Office & Facilities Coordinator - Pay starting at $29.45/hr

Medical Staff Credentialing Coordinator

Front Desk Coordinator

Interpretation Service Coordinator

Customer Service Coordinator - Onsite

Recruiting Coordinator

Guest Experience & Social Media Coordinator

SSMC - Referral Coordinator

Group Rooms Coordinator

I want to receive the latest job alert for customer experience coordinator in braintree, ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected