Top 592 Customer service representative Jobs in Brambleton, Va

Call Center Coordinator
The Centers for Advanced Orthopaedics LL —Rockville, MD
- English
- Mid-level
- High school diploma or GED
Quick Apply
Eyewear Customer Service/Sales Advisor
MyEyeDr. —Stone Ridge, VA
- $15.25 - $24.00 an hour
- Weekends as needed
- Patient care
- Entry level
- Retail sales
- Paid holidays
- Health insurance
Client Services Representative (CSR) – Operations Support
Excel Courier, Inc. —Ashburn, VA
- $20 - $29 an hour
- Full-time
- Background check
- Pass drug screening
- English
- Health savings account
- Paid holidays
5d
Customer Service Representative
The U.S. Water Culligan Group —Chantilly, VA
- $21 - $25 an hour
- 8 hour shift
- Writing skills
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
4d
Customer Support Representative
Loudoun Water —Ashburn, VA
- $51,000 - $61,000 a year
- Overtime
- Office
- Administrative experience
- High school diploma or GED
4d
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Remote Customer Service Representative/Dispatcher
Service Specialties, Inc. —Chantilly, VA
- Call employer
- Remote
- Residential
- Typing
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Patient Service Representative
Inova Health System —Fairfax, VA
- Full-time
- Remote
- Microsoft Excel
- Pediatrics
- Experience equivalent to degree accepted
- Wellness program
- Paid parental leave
1d
Customer Care Rep. I
Kastle Systems —Falls Church, VA
- $35,000 - $50,000 a year
- Writing skills
- Pass drug screening
- Organizational skills
- Health insurance
- Dental insurance
Customer Service Representative
Hair Cuttery —McLean, VA
- Weekends as needed
- Remote
- Continuous improvement
- Entry level
- Analytics
Quick Apply
6d
Customer Service Representative
Graybar Electric Company, Inc. —Sterling, VA
- $29.33 an hour
- Full-time
- Mid-level
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
14d
Call Center
HEALTHWORKS FOR NORTHERN VIRGINIA —Leesburg, VA
- $19 an hour
- No weekends
- Entry level
- Paid holidays
- Disability insurance
Member Services Representative – Call Representative
Worldwide Assurance for Employees of Public Agencies —Falls Church, VA
- $44,293 - $66,440 a year
- Mid-level
- 2 years
- Communication skills
Quick Apply
Grants Transactions Processing Assistant, Associate
LCG, Inc. —Rockville, MD
- $21.06 - $24.42 an hour
- Remote
- Mid-level
- Analysis skills
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
EagleBank —Tysons Corner, VA
- $20.05 - $28.26 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Health savings account
- 401(k) 4% Match
10d
QC/QA Admin II Bilingual (Remote and Temporary)
Maximus —Tysons, VA
- $20.42 - $30.48 an hour
- Temporary
- Remote
- Bilingual
- Background check
- Mid-level
3d
Customer Service Representative
IronMountain Solutions —Vienna, VA
- Full-time
- Remote
- Writing skills
- Research
- Mid-level
Quick Apply
Retail Customer Service Associate
FedEx Office —Fairfax, VA
- $19.70 - $23.17 an hour
- Full-time
- High school diploma or GED
- Project management
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Azzy Abu-Omar - State Farm Agent —Fairfax, VA
- $50,000 - $60,000 a year
- Full-time
- Spanish
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
13d

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Call Center Coordinator

The Centers for Advanced Orthopaedics LL
Rockville, MD

Quick Apply

Job Details

Qualifications

Electronic health records (EHR) management
Phone communication
Employee relationship building
English
High school diploma or GED
Productivity software
Cross-functional collaboration
Managing patient records

Full Job Description

Position Summary/Scope of Responsibility

The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.

The Call Center Coordinator serves a key role in meeting patient needs while aligning with the overall mission, vision, and goals of the CAO. Answering phones and initiating referrals and/or inpatient transfers from physicians and medical professionals. This position will require excellent skill in multi-tasking, customer service, and sympathy to deliver the value based care the CAO strives to maintain.

Duties include, but are not limited to:

Exhibits strong customer service and communication skills in daily interaction with the public, patients, staff, and physicians in the performance of job duties.

Dictates and responds to all voicemails and e-mails received by the call center in a timely manner, within the response time designated by the practice.

Processes payments accurately and timely while adhering to payment plan guidelines.

Interprets Explanation of Benefit’s (EOB) to ensure payments and adjustments are properly applied.

Regularly and accurately updates applicable patient personal and payment information within EMR/EHR software.

Reviews audit journal daily to ensure accounts are monetarily balanced.

Meets personal metrics and quality customer service experience requirements set for the call center team.

Collaborates with the assigned leader to resolve escalated/unresolved customer issues.

Ensures compliance with all applicable laws, regulations, and CAO policies at all times.

Performs other duties as assigned.

Required Education & Experience

High School Diploma or GED
2+ years of experience of call center experience, preferably in a medical setting/organization.
Proficiency with Microsoft Office suite of products and EMR/EHR software.
Experience collaborating across multiple functions.
Experience operating in a fast-growing work environment and dealing with ambiguity.

Competencies/Required Skills & Abilities

Strong Interpersonal Skills - Ability to develop relationships and collaborate and influence in a decentralized organization.
Strong leadership skills with a focus on employee development and engagement.
Confident, independent thinker and strong decision-making ability when circumstances warrant such action.
Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
Strong oral and written communication skills with excellent self-discipline and patience.
Able to work independently.
Exudes professionalism in presentation.
Must be able to read, write, speak, understand, and communicate in the English language.

Physical Demands

Must be able to sit for long periods of time and lift up to 25 pounds.
Must be able to use appropriate body mechanics techniques when performing desk duties.
Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting.
Adequate hearing to perform duties in person and over telephone.
Must be able to communicate clearly to patients in person and over the telephone.
Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer service representative jobs in brambleton, va

Call Center Coordinator

Eyewear Customer Service/Sales Advisor

Client Services Representative (CSR) – Operations Support

Customer Service Representative

Customer Support Representative

Patient Contact Center Representative (Remote)

Call Center Operator - All Shifts

Remote Customer Service Representative/Dispatcher

Patient Service Representative

Customer Care Rep. I

Customer Service Representative

Customer Service Representative

Call Center

Member Services Representative – Call Representative

Grants Transactions Processing Assistant, Associate

Customer Service Representative

QC/QA Admin II Bilingual (Remote and Temporary)

Customer Service Representative

Retail Customer Service Associate

Customer Service Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer service representative in brambleton, va

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