Top 85 Senior laboratory manager Jobs in Brandon, Fl

Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Quest Diagnostics —Tampa, FL
- $130,000 - $150,000 a year
- Full-time
- Remote
- 7 years
- Up to 50% travel
- Writing skills
- Fuel card
- Employee stock purchase plan
Quick Apply
5d
Senior ALS Lab Manager
Contact Government Services, LLC —Tampa, FL
- $132,288.00 - $191,082.67 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Senior Laboratory Manager
Labcorp —Tampa, FL
- Overtime
- 5 years
- Bachelor's degree
- Mentoring
- Employee stock purchase plan
- Disability insurance
9d
QA Documentation Specialist III
Katalyst Healthcares & Life Sciences —Tampa, FL
- Contract
- Hybrid work
- 7 years
- Bachelor's degree
- Senior level
Quick Apply
Senior Consultant, Revenue Cycle
Alvarez and Marsal —Tampa, FL
- $140,000 - $160,000 a year
- Full-time
- Microsoft Word
- 6 years
- Bachelor of Science
- AD&D insurance
- 401(k)
Contract Subject Matter Expert
The Charles Stark Draper Laboratory, Inc. —Saint Petersburg, FL
- $100,000 - $275,000 a year
- Full-time
- Data analysis skills
- 11+ years
- Bachelor's degree
Quick Apply
13d
Senior Project Manager (Healthcare Project Management Advisory)
Brailsford and Dunlavey —Tampa, FL
- $130,000 - $145,000 a year
- Full-time
- Hybrid work
- 8 years
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
National Security Specialist 6
Pacific Northwest National Laboratory —Tampa, FL
- $146,200 - $231,200 a year
- Full-time
- Bachelor of Science
- Pass drug screening
- 3 years
- Health savings account
- Paid holidays
Senior Consultant, Revenue Cycle
Alvarez & Marsal —Tampa, FL
- $140,000 - $160,000 a year
- Microsoft Word
- 6 years
- Bachelor of Science
- AD&D insurance
- 401(k)
Fabrication Manager 1st shift
Mettler Toledo —Lutz, FL
- 5 years
- ERP systems
- Supervising experience
- Disability insurance
- Health insurance
Hospital Laboratory Manager
HCA Florida Brandon Hospital —Brandon, FL
- Full-time
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Consultant, Revenue Cycle
Alvarez and Marsal —Tampa, FL
- $100,000 - $120,000 a year
- Full-time
- Microsoft Word
- Bachelor of Science
- Mid-level
- AD&D insurance
- 401(k)
Senior Manager, Life Sciences Supply Chain & Operate
Deloitte —Tampa, FL
- $163,400 - $322,100 a year
- Full-time
- ERP systems
- 3 years
- Bachelor's degree
Consultant, Revenue Cycle
Alvarez & Marsal —Tampa, FL
- $100,000 - $120,000 a year
- Microsoft Word
- Bachelor of Science
- Mid-level
- AD&D insurance
- 401(k)
Sr. Manager Global Cost Accounting
Amgen —Tampa, FL
- $136,685.95 - $184,928.05 a year
- Temporary
- Remote
- Doctoral degree
- 3 years
- Master's degree
- Disability insurance
- Health insurance
Biomedical Engineering Supervisor
Quest Diagnostics —Tampa, FL
- Full-time
- Word processing
- Bachelor of Science
- Writing skills
Quick Apply
Senior Commissioning Agent
Syska Hennessy Group —Tampa, FL
- $93,292 - $134,937 a year
- 7 years
- System design
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Practice Leader - Environmental
Langan Engineering & Environmental Services —Tampa, FL
- Full-time
- Public speaking
- 11+ years
- Master's degree
- Disability insurance
- Health insurance
Quick Apply
STINGRAI ISSM
HII —Tampa, FL
- $91,073 - $145,000 a year
- Multiple hires
- System design
- Office
- Master's degree
- Paid holidays
- Health insurance
Integrated Manufacturing Ops Architect Manager
Deloitte —Tampa, FL
- $141,200 - $278,300 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel

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Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)

Quest Diagnostics -
Tampa, FL

Quick Apply

Job Details

Full-time
$130,000 - $150,000 a year
5 days ago

Benefits

Fuel card
Employee stock purchase plan
Disability insurance
Company car
Health insurance
Dental insurance
Flexible spending account
Matching gift program
Flextime
Vision insurance
Opportunities for advancement

Qualifications

Customer communication
Laboratory experience
Company vehicle operation
Profit & loss
Driver's License
Bachelor's degree
Financial acumen

Full Job Description

Pay Range: $130,000-150,000, plus yearly bonus and company car/gas card

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information: We are proud to offer benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts Annual incentive plans
Matching gifts program
Company car and gas card
Education assistance through MyQuest for Education Career advancement opportunities and so much more!

The Sr. Customer Success Manager, Health Systems is responsible for developing and cultivating long-term Health System customer relationships and securing customer/revenue retention, always looking to expand Quest’s products and services through upselling. The Sr. Customer Success Manager shields customers from Quest's complexity and provides a single point of objective business support and key client insights to Leadership. The Sr. Customer Succes Manager helps customers achieve their goals, manages contract and financial aspects, and advocates when necessary to see resolution of their issues.

The Sr. Customer Success Manager will support Health System customers across Quest’s Southeast Region which includes FL, GA, AL, TN, NC, SC and portions of MS and VA. The Sr. Manager must reside within the region. Regional travel and time in the field will be at least 50% but may be as much as 80%. A company car and gas card will be provided.

Optimize customer service levels by acting as a main point of contact and communication point between the customer and various internal Quest functions for problem solving & ensuring customer satisfaction.
Interacts collaboratively with regional Lab Ops, Esoteric Lab Ops, logistics, IT, account setup and other Customer Support functions to solve customer issues.
Educate hospital personnel on all processes and procedures including the test order process to ensure accurate and timely transactions.
Provide and operationalize venues for customer communication about ongoing experience issues responsible parties and timelines for resolution.
Be physically present prior to and during the customer’s critical “go live” time, which may be several days or several weeks, whatever the need assessment dictates.
Analyze any chronic service failures, review root causes and interact with business partners to improve service levels and prevent recurring defects & participate in continuous improvement efforts.
Work with Customer Solutions to review Client Problem Tracking module or other client problem reporting mechanism for at-risk accounts and coordinate action(s) between functional groups to resolve At-Risk issues in a timely manner.
Create a venue with client accounts and at-risk clients to ensure that the resulting resolution and follow-up activity are satisfactory. Solicit and resolve other outstanding issues or concerns.
Expectations are to be out in the field at least 50% of the time but may be as much as 80%.

Required Work Experience:

7+ years of experience in a high volume, laboratory customer services environment, direct or adjacent.
Must have a global understanding of department functions.

Knowledge:

Customer service background—problem solver.
Possess strong general business acumen, understanding financials and metrics (P&L, pricing, billing, etc. knowledge).

Skills:

Strong presentation and Executive Presence; gain access and build trust with key leaders, able to articulate business needs and objectives.
Excellent interpersonal and communication skills, including the ability to communicate complex issues clearly and concisely, both written and verbal.
Ability to understand and articulate strengths, weaknesses, opportunities, and threats in competitive offerings.

Education

Bachelor’s Degree (Required)

Work Requirements

50-80% travel required

Licenses and Certifications

Valid driver’s license (Required)

Quick Apply

Refine Your Search

senior laboratory manager jobs in brandon, fl

Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)

Senior ALS Lab Manager

Senior Laboratory Manager

QA Documentation Specialist III

Senior Consultant, Revenue Cycle

Contract Subject Matter Expert

Senior Project Manager (Healthcare Project Management Advisory)

National Security Specialist 6

Senior Consultant, Revenue Cycle

Fabrication Manager 1st shift

Hospital Laboratory Manager

Consultant, Revenue Cycle

Senior Manager, Life Sciences Supply Chain & Operate

Consultant, Revenue Cycle

Sr. Manager Global Cost Accounting

Biomedical Engineering Supervisor

Senior Commissioning Agent

Practice Leader - Environmental

STINGRAI ISSM

Integrated Manufacturing Ops Architect Manager

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