WHO WE ARE
Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.
An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.
As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.
Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?
JOB DESCRIPTION SUMMARY
The Activities Coordinator will assist in coordinating, implementing and participating in activities for the Palace View, French Quarter, and Palace View Heights Resort Activities Department. Execute the assigned duties for a highly presentable Gold Crown (RCI) 5-Star (II) vacation interval resort Activities Department. The Activities Coordinator interacts directly with owners, guests, vendors and resort managers and staff.
DUTIES AND RESPONSIBILITIES
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Assist Lead Coordinator to create, implement, and oversee all activities programming (create/revise new and old programs) for the daily operation of the Activities Department at Palace View Resort, French Quarter Resort, and Palace View Heights Resort.
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Be committed to “The mission of SDC Properties” – to establish a Lifelong relationship with our owners and guests and to guide them through a memorable vacation experience, primarily through our committed, experienced, knowledgeable and caring staff.
Activities/General
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Will help to assist and develop, coordinate and implement all activities programming including but not limited to development of (design, print, and circulate) weekly activities calendar, crafts, recreational and game related activities for youth, adults, and seniors, Branson area attractions and show ticket fulfillment, show package promotion, day trip promotion, and weekly owner/guest on-site dinner.
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Maintain an expert knowledge of shows, attractions and tourist related concerns involving Branson and the Branson area.
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Will share responsibility for the upkeep and care of the activities areas, exercise facilities, and the indoor and outdoor pool areas.
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Will share responsibility for the display and distribution of pool towels.
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Will assist in the assigned tasks directed at completing all necessary activities programming and tasks.
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Oversee and monitor all activities inventories, providing monthly reports as assigned by primary supervisor.
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Ensure the timely execution of all daily and weekly activities task schedules for activities-maintained equipment care.
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Be punctual in reporting to work and starting programs; arrive before guest and ahead of program scheduled time.
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Answer guest questions and redirect as necessary to other departments using tact and poise. Be visible and accessible when not engaged in running programs and activities.
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Always maintain a professional appearance and demeanor reflecting a positive image on the resort and SMD.
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Backup support to others, special projects as requested, and/or any legitimate business task within the scope of responsibilities.
SAFETY
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Ensure that all safety rules are observed by activities staff.
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Practice and encourage the proper safety procedures for equipment & chemical use.
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Practice and encourage the proper safety procedures for physical exertion that involves bending, lifting, and climbing.
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Know tornado, fire, and disaster procedures and help coordinate evacuation efforts if necessary.
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Understand and be capable of completing the SDC accident/injury incident report forms/documents.
WORK SCHEDULES
Given that we are in the hospitality industry and operations are 24 hours, 7 days per week, schedules will vary by department based on seasonality and business needs. All employees are encouraged to recognize there is a certain level of flexibility expected based on legitimate business situations. For office staff, slight variations of start and end times are available by department based on business needs. However, once a schedule is determined, employees should ensure they are timely based on their established schedule. Requests for schedule adjustments should be submitted to your immediate manager and may be considered if it meets the needs of the business.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
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High School Diploma or GED
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Fluent in reading, writing and speaking English along with computer skills including Word, Excel, and e-mail proficiency.
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Be customer service oriented and display an obvious people-person personality
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Good verbal and written communication skills for interaction with employees, owners/guest, vendors and the public, using tact and poise.
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Ability to walk extensively, climb stairs and lift 25lbs or more.
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Experience in related or applicable field with oversight experience.
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Valid Driver’s license in good standing with reliable transportation.
BENEFITS (if eligible)
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Weekly Pay and Direct Deposit
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Health Insurance (Medical/Vision/Dental)
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Company-Paid Life Insurance
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Paid Time Off (PTO) Program
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Paid Vacation and Holiday Pay
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401 (K) Retirement Plan with a Company Match (based on eligibility)
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Employee Wellness Programs
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Fitness Center Reimbursement
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Ongoing Professional Development Opportunities
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Employee Family & Friends Discounted Stays
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Various Employee Discounts (Local Businesses and National Retailers)
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Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
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Company-Supplied Uniforms and Equipment (Applicable Positions)
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Flexible Work Schedules
