Director of Operations USA
MTLI GroupAbout MTLI Group
MTLI Group is a North American execution platform specializing in:
- Racking & Automation Systems
- Construction & General Contracting
- Industrial Moving, Relocations & Decommissioning
- Installation & Maintenance Services
Since 1982, MTLI has evolved into a turnkey execution partner delivering complex industrial and commercial projects across Canada and the United States.
Today, MTLI is scaling aggressively toward $100M+ in annual revenue, with a long-term vision to build a $1B+ multi-division platform through organic growth, operational excellence, and acquisitions.
We are building a highly scalable operational machine capable of executing projects across North America with speed, quality, accountability, and profitability.
The Role
MTLI Group is seeking a high-performance Director of Operations — USA to lead and scale all U.S. operations across multiple divisions.
This role is built for a highly driven operator who thrives in fast-paced environments and knows how to lead large-scale execution across multiple states, customers, crews, and project types.
You will take ownership of:
- U.S. project execution
- Operational performance
- PM leadership
- Field execution
- Staffing coordination
- Profitability
- Scaling U.S. operations
This is not a corporate management role.
We are looking for a hands-on operational leader who understands how to build structure, drive accountability, and scale execution across rapidly growing industrial operations.
Core Responsibilities1. Operational Leadership & Execution
- Lead all U.S. operations across multiple divisions
- Oversee Project Managers, Site Supervisors, Coordinators, Dispatch, and field teams
- Ensure projects are executed safely, profitably, and on schedule
- Drive accountability across all levels of operations
- Manage simultaneous multi-site projects across the United States
2. U.S. Expansion & Scaling
- Help scale MTLI’s operational footprint across the U.S.
- Build scalable field leadership structures
- Support future regional expansion initiatives
- Improve operational readiness for larger national programs
- Support recruiting and onboarding of PMs, supervisors, and skilled field labor
3. Project Performance & Profitability
- Own operational performance and project delivery across the U.S.
- Monitor:
- Gross margins
- Labor productivity
- Schedule adherence
- Budget performance
- Change orders
- Customer satisfaction
- Identify and eliminate operational inefficiencies and margin leakage
4. Systems & Standardization
- Help implement scalable operational systems and SOPs
- Standardize:
- Daily reporting
- QA/QC procedures
- Dispatch processes
- Crew planning
- Project workflows
- Safety compliance
- Support rollout and optimization of MTLI’s internal ERP systems and operational dashboards
5. Cross-Border & Multi-State Execution
- Coordinate projects across multiple states and regions
- Support labor planning, travel coordination, logistics, and deployment strategies
- Ensure operational consistency across all U.S. projects
- Travel frequently to major project sites as required
6. Team Leadership & Development
- Build and mentor high-performing operational teams
- Develop:
- Senior Project Managers
- Coordinators
- Site leadership
- Supervisors
- Create accountability structures and measurable performance expectations
- Help build scalable leadership depth across the United States
7. Client & Site Leadership
- Participate in key customer meetings and escalations
- Maintain strong client relationships during project execution
- Work directly with enterprise customers and strategic partners
- Ensure customer expectations are exceeded consistently
What Success Looks Like (First 6–12 Months)
- U.S. operations become significantly more structured and scalable
- PMs and supervisors operate with stronger accountability
- Reporting and operational visibility improve across all active projects
- Reduced delays, rework, and operational inefficiencies
- Stronger staffing coordination and labor planning
- Improved project profitability and operational forecasting
- Ability to scale U.S. project volume significantly without operational breakdowns
- CEO involvement in day-to-day operational firefighting reduced substantially
Ideal Candidate ProfileExperience
- 10–20+ years of operational leadership experience
- Managed large-scale multi-site operations across multiple states
- Background in one or more of:
- Industrial services
- Construction
- Material handling / automation
- Warehousing / logistics
- General contracting
- Experience leading large field teams and Project Managers
- Strong understanding of operational scaling and field execution
Preferred experience from companies such as:
- Amazon
- Dematic
- Daifuku
- Fortna
- Large industrial contractors
- Large-scale logistics or infrastructure operators
Skill Set
- Strong operational leadership capabilities
- Deep understanding of field execution and labor productivity
- Experience managing complex project portfolios
- Strong financial and P&L awareness
- Ability to build systems and scalable operational processes
- Experience implementing or improving ERP/workflow systems
- Strong communication and leadership abilities
Traits (Non-Negotiable)
- Execution-obsessed
- Highly accountable
- Strong sense of urgency
- Direct communicator
- Problem solver under pressure
- Comfortable in fast-moving environments
- Hands-on leader who leads from the front
- High standards with strong operational discipline
Why Join MTLI Group
- Opportunity to help build a rapidly scaling North American platform company
- Direct impact on scaling operations from $100M toward a $1B+ vision
- Work directly alongside ownership and executive leadership
- High autonomy and high ownership role
- Ability to shape systems, structure, and operational culture
- Aggressive growth environment with substantial upside opportunity
Location
United States-based
Heavy travel required across the United States and occasional Canadian support as needed.
Compensation
Competitive base salary + performance incentives + growth opportunity based on experience and leadership capability.
Pay: $130,000.00 - $175,000.00 per year
Benefits:
Application Question(s):
- What is the largest annual operational budget you have directly managed?
- who have you worked for in the past?
- Are you familiar with our products and service offerings?
- How many field employees (installers, labor, technicians) have you managed at peak?
- How many active projects have you overseen simultaneously?
- Which industries have you operated in?
- Have you managed operations across multiple regions (U.S. and/or Canada)?
- Have you implemented or led the rollout of an ERP or operational system?
- Have you owned full P&L responsibility?
- Have you worked with large enterprise clients (e.g., Amazon, Walmart, DHL, etc.)?
- Have you managed projects that required coordination between multiple scopes (racking, automation, electrical, construction)?
- What is the largest warehouse / industrial project you’ve been responsible for?
Experience:
- Operations management: 10 years (Preferred)
Willingness to travel:
Work Location: On the road
