Top 13 supervisor front desk Jobs in branson, mo

Resort Front Desk Agent- FQ2
Lemonjuice Solutions —Branson, MO
- $18 an hour
- 8 hour shift
- Background check
- High school diploma or GED
- Trade school
- Health savings account
- Health insurance
Quick Apply
2d
Front Desk Supervisor
Arbus Hospitality —Branson, MO
- $22 an hour
- Weekends as needed
- Mid-level
- Supervising experience
- Leadership
Quick Apply
Front Desk Staff
Arbus Hospitality —Branson, MO
- $16 - $20 an hour
- Full-time
- Serving
- Basic math
- Hotel
- Paid time off
- Employee discount
Quick Apply
Supervisor Front Desk
Hilton Grand Vacations —Shell Knob, MO
- Full-time
- Basic math
- Mid-level
- 3 years
- Benefits from day one
10d
Front Office Attendant
Bass Pro Shops —Hollister, MO
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Health savings account
- Paid holidays
Front Desk Supervisor
Spinnaker Resorts —Branson, MO
- Overtime
- Writing skills
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
9d
Overnight Front Office Attendant
Bass Pro Shops —Ridgedale, MO
- Overnight shift
- Word processing
- Computer literacy
- Writing skills
- Health savings account
- Paid holidays
R.O.- Hospitality Specialist
Capital Vacations —Branson, MO
- Part-time
- In-person
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
7d

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Resort Front Desk Agent- FQ2
Lemonjuice Solutions —Branson, MO
Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name,…
$18 an hour
Quick Apply
2d
Front Desk Assocaite
Chateau on the Lake - Atrium Hospitality —Branson, MO
Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. Support and train new front desk team members-you're the…
$16.80 an hour
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Their primary goal is to ensure their team feels empowered to make decisions for the guests and have all of the tools needed to problem solve any issues that…
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Odyssey Exposure INC. —Columbus, OH
*Running pop-up operations end-to-end* — planning logistics, overseeing setup and breakdown, managing multiple locations, and making real-time calls when things…
$12.50 - $30.52 an hour
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10d

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Resort Front Desk Agent- FQ2

Lemonjuice Solutions
Branson, MO

Quick Apply

Job Details

Full-time
$18 an hour
2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Employee relationship building

Full Job Description

Looking for a dedicated, team-oriented candidate to join our Front Desk team at our French Quarter II property in Branson, Missouri!

Work Type: Full-time. Hourly. Year-round.

Work Schedule: 40 hours a week. 8-hour shifts.

Must be available to work on Saturdays.

Robust benefits available for this position.

Position Summary:

Processes all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secures payment; activate/reissue room keys. Ensures rates match established codes, and document exceptions. Communicates to appropriate staff when guests are waiting for an available room. Advises guest of messages. Clears departures in computer system. Coordinates with Housekeeping to track room status and guest concerns. Files guest paperwork or documentation. Operates telephone switchboard station. Runs and checks daily reports, contingency lists, and credit card authorization reports. Supplies guests with directions and information. Answers, records, and processes all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Counts and secures bank at beginning and end of shift. Processes all payment types, vouchers, paid-outs, charges, and provide change.

Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested by Supervisors.

Key Duties/Accountabilities

Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.
Speaks to guests and co-workers using clear, appropriate, and professional language.
Discusses work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Talks with and listens to other associates to effectively exchange information.
Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email).
Activates room keys using electronic key machine and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine.
Ensures rates match market codes and that any exceptions are documented and include an explanation.
Secures valid form of payment (e.g., credit card, cash) prior to issuing room key.
Processes all guest check-ins by confirming reservations in computer system verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
Processes all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay.
Accommodates requests for room changes when possible.
Communicates to appropriate staff that there are guests that are waiting for an available room.
Verifies and adjusts billing for guests. Sets up accurate accounts for each guest upon check-in according to their requirements (i.e., shares, separate room/tax/incidentals, comp).
Assigns room according to guest request and preferences whenever possible.
Informs guest of any messages (e.g., voicemail, mail, faxes) received for them and send to room if required.
Keeps track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping.
Clears departures in computer system to document that rooms are no longer occupied.
Coordinates with Housekeeping to track readiness of rooms for check-in and to report guest concerns.
Reviews requests for late check-outs and approve according to occupancy.
Files guest paperwork or documentation.

Preferred Qualifications

**Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation.**

High school diploma or G.E.D.; or one year of related experience and/or training; or equivalent combination of education and experience
Vocational School Degree or Business Certification.

Company Culture

Celebrate Success
Strive for Excellence
Seek to Understand
Adapt Quickly
Tell the Truth
Change Champions
Human Centric

Expected hours: No less than 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

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supervisor front desk jobs in branson, mo

Resort Front Desk Agent- FQ2

Front Desk Supervisor

Front Desk Staff

Supervisor Front Desk

Front Office Attendant

Front Desk Supervisor

Overnight Front Office Attendant

R.O.- Hospitality Specialist

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