Top 60 Call center representative Jobs in Braselton, Ga

Customer Service Agent - (Access) - Administrative Services - Remote/Lawrenceville, GA
View Point Health —Lawrenceville, GA
- Part-time
- Remote
- Bilingual
- Computer literacy
- Pass drug screening
9d
Georgia Remote Customer Service Representative
notifyMD —Lawrenceville, GA
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Typing
- Health insurance
- Dental insurance
Quick Apply
WFH Healthcare Customer Service (Insurance Knowledge a Plus)
HOLLIS COBB ASSOCIATES LLC —Duluth, GA
- Remote
- Microsoft Word
- Computer literacy
- HIPAA
- Work from home
Quick Apply
Call Center Customer Service Representative (1st Shift)
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- Office
- High school diploma or GED
- Travel
- Paid training
Quick Apply
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Athens, GA
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative - Afternoon / Evening
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- High school diploma or GED
- Travel
- Communication skills
- Paid training
Quick Apply
Customer Service Representative - Client Services
Primerica —Duluth, GA
- $30,000 - $33,000 a year
- Full-time
- Remote
- Microsoft Word
- High school diploma or GED
- Financial services
- Health savings account
- Disability insurance
Customer Success Specialist
Delaney Co —Sugar Hill, GA
- $18 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Customer Service Representative - Field Solutions
Primerica —Duluth, GA
- $30,000 - $33,000 a year
- Full-time
- Remote
- Microsoft Word
- High school diploma or GED
- Financial services
- Health savings account
- Disability insurance
Customer Service Rep
Medieval Times Dinner & Tournament —Lawrenceville, GA
- Part-time
- Spanish
- Computer literacy
- English
- Disability insurance
- Health insurance
22h
Customer Service Rep 1
Primerica —Duluth, GA
- $30,000 - $33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Communication skills
- Health savings account
- Disability insurance
Patient Services Representative
ProCare Rx —Gainesville, GA
- $16 an hour
- Monday to Friday
- Spanish
- English
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
Store Support Center Agent
Majors Management —Lawrenceville, GA
- $20 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Telephone Patient Service Rep - NHDC
Northside Hospital Inc. —Gainesville, GA
- Full-time
- High school diploma or GED
- Clinic
- Medical terminology
Patient Access Representative
EyeSouth Partners —Lawrenceville, GA
- Full-time
- Remote
- Surgery
- HIPAA
- High school diploma or GED
- Health savings account
- AD&D insurance
Customer Service Representative
RXO, Inc. —Suwanee, GA
- Full-time
- Microsoft Excel
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Disability insurance
14d
Call Center Representative
JDS appliance repair service —Suwanee, GA
- $15 - $18 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid time off
Quick Apply
Outbound Retention Representative
Sage —Lawrenceville, GA
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Paid parental leave
- Paid holidays
Call Center Agent
Beaver Toyota of Cumming —Cumming, GA
- Weekends as needed
- Dealership
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Call Center Representative
Imaging Healthcare Specialists, LLC —Athens, GA
- $15.50 - $16.50 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Radiology
- Paid training
- Health savings account

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Customer Service Agent - (Access) - Administrative Services - Remote/Lawrenceville, GA

View Point Health -
Lawrenceville, GA

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Job Details

Part-time | Full-time | PRN
9 days ago

Qualifications

Computer operation
High school diploma or GED
Driver's License

Full Job Description

View Point Health

Job Title: Customer Service Agent (Access)

Job Code: GSS080/Administrative Support 1 or T1601/Personnel Services Worker

Shift: Full-Time (40 hours per week on average) or PRN/Hourly (19 hours per week on average)

Job Hours: 8:00 AM – 5:00 PM - Monday - Friday

Base Location: Remote/Lawrenceville, GA.

Division/Department/Program: Centralized Scheduling / Access

Full-time X

Part-time

PRN

Exempt

Nonexempt X

View Point Health is a community behavioral health center utilizing a team of psychiatrists, nurses, licensed counselors and social workers, as well as other professionals to provide services to individuals who need treatment and support to cope with mental illness, substance abuse, and intellectual and developmental disabilities. View Point Health serves uninsured, underinsured, low-income Medicaid, Medicare, war veterans and some private insurance across multiple locations with a full continuum of behavioral health services and support.

Under direct supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the close supervision of a clerical or administrative supervisor.

Duties & Responsibilities:

Maintaining daily operations of a busy call center. Handle inbound and outbound contacts in a courteous, timely, and professional manner.
Answering multi line phone calls, checking authorizations, distributing documents, fielding/managing/scheduling new and existing client appointments for all View Point Health locations as well as community providers.
Data entry, maintaining and updating schedules for Doctors, APRNs, and Nurses.
Research system to find missing information as applicable; coordinate with other departments to resolve issues as applicable.
Follow the processes of the client program and perform all tasks in a courteous and professional manner
Utilize systems and technology to complete account management tasks
Follow all required scripts, policies, and procedures
Utilize knowledge base and training to accurately answer customer questions
Comply with requirements surrounding confidential information and personal information.
Appropriately escalate customer issues with managerial team.
Escalate customer issues to the appropriate staff and manager for resolution as needed.
Ensure first call resolution through problem solving and effective call handling
Attending meetings and trainings and reviewing all new training material to stay up to date on changes to programs knowledge, systems, and processes.
Adhere to all attendance and work schedule requirements.

Minimum Qualifications:

High school diploma/GED and ability to perform basic office functions and computer related duties.

Preferred Qualifications:

One (1) to two (2) years of Call Center experience preferred in medical/mental health and or Substance Use inpatient or outpatient setting or at least one (1) year experience in customer service position.
Ability to multitask and initiative to problem solve.
Ability to work well independently as well as in a team setting.
Ability to provide excellent customer service to behaviorally challenged individuals.
Experience working with ECR and/or CareLogic but not required.
Experience working with Excel spreadsheets.
Excellent communication skills, bilingual a plus.
Excellent time management skills.

Requirements/Competencies:

Must be able to work remotely in a quiet secured location, must be able to attend onsite training/orientation for a period of 4-6 weeks at our Lawrenceville Office.
Must be able to lift 20 pounds.
Requires long periods of sitting.
Must have valid Georgia driver’s license and Motor Vehicle Record in accordance with company policy.
Candidates for selection must pass a criminal background check (including fingerprinting).
Must pass a pre-employment drug screen and subject to random drug screens.

Note: Some positions may require a valid driver's license.

View Point Health is an Equal Opportunity Employer: View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area. It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Refine Your Search

call center representative jobs in braselton, ga

Customer Service Agent - (Access) - Administrative Services - Remote/Lawrenceville, GA

Georgia Remote Customer Service Representative

WFH Healthcare Customer Service (Insurance Knowledge a Plus)

Call Center Customer Service Representative (1st Shift)

Inbound Sales Representative (Remote/Eastern Time)

Call Center Representative - Afternoon / Evening

Customer Service Representative - Client Services

Customer Success Specialist

Customer Service Representative - Field Solutions

Customer Service Rep

Customer Service Rep 1

Patient Services Representative

Store Support Center Agent

Telephone Patient Service Rep - NHDC

Patient Access Representative

Customer Service Representative

Call Center Representative

Outbound Retention Representative

Call Center Agent

Call Center Representative

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