Top 19 Guest service agent Jobs in Braselton, Ga

Front Desk Agent
Fairfield Inn & Suites Buford —Buford, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
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Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Buford, GA
- $15 - $17 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Hotel Front Desk Agent
Fairfield by Marriott Commerce —Commerce, GA
- Part-time
- Hotel
- In-person
- Communication skills
- Employee discount
Quick Apply
Guest Service Agent
Hilton Garden Inn Johns Creek —Johns Creek, GA
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Sonesta —Duluth, GA
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Part-Time Night Attendant
Woodspring Suites Buford —Buford, GA
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Employee discount
Front Desk Supervisor
TPG Hotels & Resorts —Buford, GA
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Part-Time
Woodspring Suites Buford —Buford, GA
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Hotel Guest Service Agent
Hyatt Place - Johns Creek —Johns Creek, GA
- $14 - $16 an hour
- Nights as needed
- Bilingual
- Hotel
- In-person
- Free parking
- Employee discount
Quick Apply
4d
Insurance Receptionist
ABT Insurance —Duluth, GA
- $18 an hour
- Full-time
- Spanish
- English
- Office
- Dental insurance
- Paid time off
Quick Apply
8d
Hotel Front Desk Agent
Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf —Duluth, GA
- From $16 an hour
- Overnight shift
- Bilingual
- Background check
- Writing skills
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent, Rivet House
OLD EDWARDS HOSPITALITY GROUP LLC —Athens, GA
- Weekends as needed
- Ability to climb stairs
- Hotel
- Communication skills
Quick Apply
8d
Hotel Front Desk Clerk
Holiday Inn Gas South Arena —Duluth, GA
- From $16 an hour
- Overnight shift
- Bilingual
- Background check
- Writing skills
- Paid time off
- Employee discount
Quick Apply
2d
Front Desk Agent
Residence Inn Atlanta Gwinnett —Duluth, GA
- Computer literacy
- Residential
- Hotel
10d
Leasing Associate
RPM Living —Duluth, GA
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
BDC Service Agent
Asbury —Duluth, GA
- Full-time
- 18 years or older
- Sales
- Pass drug screening
- Paid training
- Paid parental leave
Quick Apply
Guest Service Supervisor
WFN4PRODA3 —Cumming, GA
- Mid-level
- 1 year
- Resort
Quick Apply
Hotel Front Desk Clerk
Hampton Inn Cumming —Cumming, GA
- $12 - $14 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply

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Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Columbus, OH
Welcome guests with friendly greeting and smile while performing all guest related services. Handle reservations request; check guests in/out; handle guest…
$15.00 - $15.50 an hour
Front Desk Agent
Paramount Philly Agency —Columbus, OH
Maintain an organized, clean, and inviting front desk area. Provide accurate information and guide guests to the appropriate resources or team members.
$3,816.36 - $4,596.05 a month
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13d

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guest service agent jobs near braselton, ga

Front Desk Agent

Fairfield Inn & Suites Buford
Buford, GA

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Job Details

Part-time

Benefits

Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Access control systems
Visitor query response
Computer operation
Hotel and accommodations payment processing
Physical security log maintenance
Cash amount verification
Fire safety
Hotel policy compliance
Email customer support
Maintaining an organized workspace
Sales transaction processing
Phone communication
Greeting customers
Client inquiry handling
Filing
Cash drawer securing
Answering guest questions
Mail distribution
Phone call screening
Financial issue resolution
Invoice processing
High school diploma or GED
Mail management
Accounting
Hotel emergency procedures
Mail processing
Billing issue inquiries
Hotel and accommodations guest complaints handling
Communication skills
Entry level

Full Job Description

Job Overview

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.

What You'll be doing

Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.

Skills and Abilities:

High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:

Benefits for Full Time employees may include:

Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Flexible Spending Accounts
401(k) Retirement Plan with company match
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in braselton, ga

Front Desk Agent

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Hotel Front Desk Agent

Guest Service Agent

Guest Service Agent

Part-Time Night Attendant

Front Desk Supervisor

Front Desk Part-Time

Hotel Guest Service Agent

Insurance Receptionist

Hotel Front Desk Agent

Front Desk Agent, Rivet House

Hotel Front Desk Clerk

Front Desk Agent

Leasing Associate

BDC Service Agent

Guest Service Supervisor

Hotel Front Desk Clerk

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