Top 16 It manager Jobs in Braselton Ga

Division Director of IT Service Operations
Gwinnett County —Gwinnett County, GA
- $113,326 - $152,988 a year
- Weekends as needed
- Master's degree
- Bachelor's degree
- Mentoring
- Wellness program
- Health savings account
IT Manager, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Braselton, GA
- $116,800 - $160,000 a year
- Full-time
- Computer Science
- Military
- Analysis skills
- Paid parental leave
- AD&D insurance
Director of Information Technology
TAKEUCHI MFG U S LTD —Pendergrass, GA
- Full-time
- Azure
- Computer Science
- Office
Quick Apply
13h
Deputy Director of IT Technology Operations
Gwinnett County —Gwinnett County, GA
- $121,088 - $163,468 a year
- Weekends as needed
- Computer Science
- System design
- Mentoring
- Wellness program
- Health savings account
IT/Special Projects Administrator, Court Administration
Forsyth County, Georgia —Cumming, GA
- Full-time
- 6 years
- Computer Science
- Office
IT - SAP Record to Report Manager
Woodgrain —Lawrenceville, GA
- $120,000 - $150,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- Health savings account
- AD&D insurance
Quick Apply
IT - Business Intelligence Manager
Woodgrain —Lawrenceville, GA
- $100,000 - $140,000 a year
- Full-time
- 7 years
- Computer Science
- Writing skills
- Health savings account
- AD&D insurance
Quick Apply
Senior IT Financial Systems Manager
Saia Inc —Johns Creek, GA
- Full-time
- Finance
- 8 years
- Bachelor's degree
Quick Apply
IT Site Infrastructure Manager
Alcon —Johns Creek, GA
- Weekends as needed
- Computer science
- 7 years
- Azure
- Health insurance
Director of IT
C.A. Murren and Sons —Grayson, GA
- Full-time
- Background check
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Sarbanes Oxley (SOX) IT Compliance Supervisor
ABM Industries —Cumming, GA
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Manager of IT Application - IFS ERP
Monarch Landscape Companies —United States
- $125,000 - $150,000 a year
- Full-time
- 7 years
- Computer Science
- Up to 50% travel
- Health savings account
- Paid holidays
Quick Apply

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IT Manager, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Braselton, GA
Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux,…
$116,800 - $160,000 a year

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Assistant Director - IT Application Development
School Employees Retirement System of Ohio —Columbus, OH
Master’s degree preferred or Bachelor’s degree in computer science, business, or related field. The School Employees Retirement System of Ohio is seeking an…
$137,720 - $213,464 a year
5d
Infrastructure and Security Manager
Robert Half —Columbus, OH
The role calls for a leader who can balance hands-on technical oversight with planning, vendor coordination, and risk management across on-premises and cloud…
Quick Apply
1d

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Division Director of IT Service Operations

Gwinnett County -
Gwinnett County, GA

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Job Details

Full-time
$113,326 - $152,988 a year

Benefits

Wellness program
Health savings account
Paid holidays
Health insurance
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
Life insurance
Referral program

Qualifications

Team leadership

Full Job Description

Class Summary

Job Description
The Division Director of IT Service Operations will lead IT service management operations, including service desk, end-user support, and asset lifecycle management, ensuring reliable and customer-focused service delivery. This role drives process standardization, performance improvement, and operational efficiency while supporting critical services and organizational priorities. It also develops team capability, oversees resources and assets, and ensures compliance with policies, standards, and risk management practices. This position will report directly to the Deputy Director of Technology Operations.

Essential Duties

Provide leadership and operational oversight for IT service management, service desk operations, end-user technology services, and IT asset lifecycle management
Oversee daily operations and service delivery to ensure reliable, efficient, and customer-focused IT support across the organization
Establish and maintain service management processes aligned with ITIL or similar frameworks to ensure consistent and effective service delivery
Oversee key IT service management processes including incident management, problem management, change management, and service request fulfillment
Establish service level objectives, monitor performance metrics, and drive continuous improvement in service delivery
Promote a customer-focused service culture and improve end-user satisfaction with IT services
Ensure reliable and responsive IT service delivery supporting critical county operations, including public safety departments such as police, fire, and emergency services
Oversee lifecycle management of end-user devices including procurement, deployment, maintenance, refresh programs, and retirement
Ensure accurate asset tracking, inventory management, and warehouse operations for IT equipment
Lead initiatives to improve operational efficiency, service quality, and customer satisfaction
Support budgeting, resource allocation, and performance monitoring to meet financial and operational targets
Provide leadership in implementing organizational policies, standards, and best practices
Foster a culture of collaboration, innovation, and continuous improvement in IT service delivery
Represent the department in cross-functional meetings, committees, and external engagements as required
Mentor and develop department leaders and staff to build organizational capacity and succession pipelines
Monitor compliance with relevant regulations, policies, and risk management practices

Other Job Requirements/Information

This job is a civilian position in either a public safety department or in Information Technology with close ties to public safety. Due to the sensitive nature of this position, a public safety background which may include motor vehicle & criminal histories, and fingerprinting.
This job may require on-call rotation and emergency after hours, weekends, and/or holidays.

Grade
The grade for this position is 205. Salary will be dependent on education and experience.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

Bachelor’s Degree in business administration, public administration, or related field AND
Nine years of progressively responsible experience related to the area of assignment, including two years experience as a manager;
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.

Preferred Qualifications

Master's degree in business administration or public administration, or related field AND
Eight years of progressively responsible experience related to the area of assignment, including two years experience as a manager;

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

Additional Information

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

Atlanta’s Healthiest Employer by Atlanta Business Chronicle
Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

Vision
Gwinnett is the preferred community where everyone thrives!

Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring Process

Hiring Process
FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or [email protected]. This email is only for accommodation requests; for questions related to job postings, use [email protected].

Apply Now

Refine Your Search

it manager jobs in braselton ga

Division Director of IT Service Operations

IT Manager, Ops Tech Solutions (OTS)

Director of Information Technology

Deputy Director of IT Technology Operations

IT/Special Projects Administrator, Court Administration

IT - SAP Record to Report Manager

IT - Business Intelligence Manager

Senior IT Financial Systems Manager

IT Site Infrastructure Manager

Director of IT

Sarbanes Oxley (SOX) IT Compliance Supervisor

Manager of IT Application - IFS ERP

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