Top 50 Call center Jobs in Brattleboro, Vt

SWITCHBOARD OPERATOR ED REGISTRATION
Brattleboro Memorial Hospital —Brattleboro, VT
- $18.00 - $26.22 an hour
- Part-time
- Hospital
- Office
- High school diploma or GED
BDC Representative
Brattleboro Subaru —Brattleboro, VT
- Full-time
- In-person
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
1d
Contact Center Agent I
Greenfield Savings —Turners Falls, MA
- $18.50 - $24.32 an hour
- Full-time
- Bachelor of Science
- Basic math
- Research
Quick Apply
Full Time Customer Support Specialist/Dispatcher
Powers Guaranteed Services —Swanzey, NH
- $25 - $30 an hour
- Weekends as needed
- Sales
- Marketing
- Customer service
- Health insurance
- Dental insurance
Quick Apply
PSAP Emergency Communications Dispatcher I - Westminster
State of Vermont - Department of Public Safety —Westminster, VT
- $28.84 - $44.90 an hour
- Overtime
- Background check
- Administrative experience
- High school diploma or GED
- Wellness program
- Paid holidays
Campus Safety Dispatcher
University System of New Hampshire —Keene, NH
- Part-time
- Microsoft Excel
- Computer literacy
- High school diploma or GED

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Brattleboro Subaru —Brattleboro, VT
Handle inbound and outbound phone calls, texts, emails, and online inquiries. Follow up with customers using CRM tools. Discounts on Products and Services.
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SWITCHBOARD OPERATOR ED REGISTRATION

Brattleboro Memorial Hospital -
Brattleboro, VT

Apply Now

Job Details

Part-time
$18.00 - $26.22 an hour

Qualifications

In-person patient registration
Operator switchboards
Security alarm response
Security system
High school diploma or GED
Security system monitoring (security system operation)
Telephone systems
Handling patient inquiries
Associate's degree
Hospital experience
Entry level
Office phone management

Full Job Description

Description:

Job Title: Switchboard Operator ED Registration

Job Code: 147

Hours: Friday and Saturday 11pm-7am

FTE: 0.2

Weekend Schedule: Yes

Holiday Schedule: Possible Holiday Hours

Call Schedule: None

FLSA Status: Non-exempt

Department Name: Switchboard

Department Code: 9370

Location: Brattleboro, Vermont

JOB SUMMARY:

The Operator is responsible for all the functions relating to the operations of the switchboard. Receives all incoming calls, provides information regarding patients, hospital services and events. Runs an internal and external beeper system. Handles all hospital codes; monitors and responds to all alarm panels. Maintains key log. Keeps an accurate log of all necessary calls and codes. Provides after hours registration coverage and support to the Business Office.

Flexible to work irregular hours on short notice.

DEPT. SCOPE OF SERVICE:

The Switchboard department provides a full range of communication services and is fully staffed 24 hours a day, seven days a week. They also register in- and out-patients after 5:00 p.m. weekdays and all-day weekends and holidays. The Switchboard also assists the business office. They are responsible for monitoring the parking area video system and alerting security when necessary.

Requirements:

Education:

High school diploma or equivalent education preferred; associate’s degree preferred.

Experience:

Switchboard experience desirable, preferably in a hospital environment, or on a similar system preferred.

Licensure/Certification:

None.

Mental Efforts:

Ability to think quickly and respond to multiple requests for information.
Ability to handle multiple priorities simultaneously.
significant use of PC monitor.
Stressful environment due to extremely busy board and Emergent situations.
Ability to adapt to a diversity of customers.
Vision and hearing corrected to within normal limits.

OSHA CATEGORY:

OSHA Category I - Tasks that involve exposure to blood, body fluids, or tissues require use of techniques of Universal Precautions as evidenced with blood borne pathogens standards

PHYSICAL DEMANDS:

On-the-job time is spent in the following physical activities.

Standing
Walking
Sitting
Talking or Hearing

This position requires that weight be lifted or force be exerted.

Up to 10 pounds

This position has vision requirements.

Close Vision (clear vision at 20 inches or less)
Color Vision (ability to identify and distinguish colors)
Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)

Hearing.

Ability to hear calls
Ability to hear instructions from physician/department staff/others

WORK ENVIRONMENT:

The typical noise level for an office environment is:

Quiet
Moderate Noise

EEO/ADA Statement

Brattleboro Memorial Hospital provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Brattleboro Memorial Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources.

**This job description is intended to outline the general responsibilities of the position and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Additional duties may be assigned as needed to support operations.**

Compensation Disclosure in Accordance with Vermont Act 155

In compliance with Vermont Act 155, Brattleboro Memorial Hospital provides the compensation range for this position in good faith. The listed range represents the pay scale reasonably expected for a successful candidate based on factors such as relevant experience, education, internal equity, and market competitiveness. Final compensation will be determined during the hiring process.

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call center jobs in brattleboro, vt

SWITCHBOARD OPERATOR ED REGISTRATION

BDC Representative

Contact Center Agent I

Full Time Customer Support Specialist/Dispatcher

PSAP Emergency Communications Dispatcher I - Westminster

Campus Safety Dispatcher

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