Top 113 Guest service agent Jobs in Brentwood, Tn

Night Auditor
Kimpton Aertson Hotel —Nashville, TN
- From $19.50 an hour
- Weekends as needed
- Background check
- Hospitality
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
The Hermitage Hotel - Nashville, TN —Nashville, TN
- From $18 an hour
- 8 hour shift
- Background check
- 18 years or older
- Pass drug screening
- Dental insurance
- 401(k)
Quick Apply
2d
Front Desk Agent
Hyatt Place Nashville/Brentwood —Brentwood, TN
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Hilton Nashville Green Hills —Nashville, TN
- Full-time
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
3d
Front Desk Agent
PMH TN LLC dba Sonesta ES —Brentwood, TN
- $16 - $18 an hour
- Full-time
- Computer literacy
- Hotel
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
21h
Front Desk Agent - Spark by Hilton Brentwood
Main And Vine —Brentwood, TN
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
Quick Apply
Front Desk Agent
Marriott International, Inc —Nashville, TN
- $18 - $20 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Free parking
- Health insurance
Front Desk Agent
Towneplace Suites Brentwood —Brentwood, TN
- Full-time
- Writing skills
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
TownePlace Suites Nashville Airport —Nashville, TN
- Part-time
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Holiday Inn Epress —Antioch, TN
- $16 - $18 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Cleaning
- Flexible schedule
Quick Apply
18h
Front Desk Agent
Hampton Inn & Suites Franklin Berry Farms —Franklin, TN
- Full-time
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn and Home2 Nashville/West End —Nashville, TN
- Full-time
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
SpringHill Suites Franklin Cool Springs —Franklin, TN
- Full-time
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Guest Service Associate
BNA HOTELS LLC —Nashville, TN
- $16 - $18 an hour
- Part-time
- Hotel
- Computer skills
- Entry level
Quick Apply
Front Desk Agent
Hampton Inn & Suites Nashville Downtown —Nashville, TN
- Full-time
- Computer literacy
- English
- Hotel
- Disability insurance
- Health insurance
Quick Apply
11d
Front Desk Agent
TownePlace Suites Franklin —Franklin, TN
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
The Westin Nashville —Nashville, TN
- $19 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Hotel
Front Desk Agent (Hotel)
Hutton Hotel —Nashville, TN
- $18 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Quick Apply
12d
Guest Service Agent
Homewood Suites Nashville Vanderbilt —Nashville, TN
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Motto by Hilton Nashville Downtown —Nashville, TN
- Full-time
- Computer literacy
- English
- Computer skills
- Commuter assistance
- Health insurance
Quick Apply

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guest service agent jobs near brentwood, tn

Night Auditor

Kimpton Aertson Hotel -
Nashville, TN

Quick Apply

Job Details

Full-time
From $19.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance

Qualifications

Hospitality
Multitasking
Customer service
High school diploma or GED
Front desk
Guest services
Cash handling
Hotel experience

Full Job Description

Why We're Here

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

What You'll Do
The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:

Review arrivals noting special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed.
Submit all lost & found articles accompanied by a completed lost & found report.
Familiar with all fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify credit limit report.
Monitor room availability throughout shift.
Review daily the selling status of the hotel using yield management system.
Attend department meeting once a month.
Able to communicate via telephone and/or radio with other departments.

What You Bring

Previous experience in a Front Desk or customer-facing role is helpful!
High school diploma or general education degree (GED) required.
Knowledgeable of immediate area, services, attractions, and events.
Flexible schedule, able to work overnights, weekends and holidays.
Work well under pressure, taking care of many arrivals and departures within a short period of time.
Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful!

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

Job Type: Full-time

Pay: From $19.50 per hour

Expected hours: No less than 32.0 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Ability to commute/relocate:

Nashville, TN 37203: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Hotel experience: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in brentwood, tn

Night Auditor

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Front Desk Agent - Spark by Hilton Brentwood

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Front Desk Agent - Guest Service Associate

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Front Desk Agent

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