Top 269 Technical/process analyst Jobs in Brentwood, Tn

Customer Support Analyst
Vaco by Highspring —Nashville, TN
- $60,000 - $70,000 a year
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Analyst, SC Process Automation & Innovation
Tractor Supply Company —Brentwood, TN
- Overtime
- Mid-level
- Office
- Analysis skills
- Paid parental leave
- Disability insurance
9d
Lighting Supervisor
Solotech Inc. —Antioch, TN
- Full-time
- Microsoft Outlook
- Mid-level
- Ability to lift 50 pounds
- 401(k)
- Paid time off
Service Desk Analyst
HRT of TN LLC —Nashville, TN
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
7d
Registered Nurse 2- Pediatric Surgical, Trauma, Acute, Medicine and Safer Unit
Vanderbilt University Medical Center —Nashville, TN
- Acute care
- Nursing
- Surgery
- Disability insurance
- Health insurance
Clinical Research Coordinator III
Vanderbilt University Medical Center —Nashville, TN
- Full-time
- Hybrid work
- Spanish
- Bachelor's degree
- Continuous improvement
- Health insurance
Military Service - U.S. Air National Guard, All Source Intelligence Analyst
Military Service - U.S. Air National Guard Recruiting —Tennessee
- From $49,838.78 a year
- Full-time
- High school diploma or GED
- Entry level
software quality assurance analyst sr- ST; Nashville TN
Starbucks —Nashville, TN
- $86,900 - $168,900 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid parental leave
- Paid holidays
NetSuite Implementation Manager
Crowe —Nashville, TN
- $103,200 - $210,900 a year
- Full-time
- Oracle
- Finance
- Bachelor's degree
Quick Apply
12d
Tax Artificial Intelligence Manager
Crowe —Nashville, TN
- $95,500 - $195,400 a year
- Full-time
- 7 years
- Bachelor's degree
- JavaScript
Quick Apply
12d
Demand Generation Data Analyst
Philips —Nashville, TN
- $66,000 - $105,000 a year
- Full-time
- Azure
- Computer Science
- Mid-level
- Health savings account
- Employee stock purchase plan
Service Desk Analyst
Metro Nashville Airport Authority —Nashville, TN
- $63,795 - $109,797 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
5d
Analyst I
Microbac —Nashville, TN
- $17 - $24 an hour
- Full-time
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
IT Help Desk Analyst
Frauenshuh Hospitality —Franklin, TN
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
Global Analytics Performance Analyst
AllianceBernstein —Nashville, TN
- Full-time
- Computer Science
- Research
- Office
Claims Analyst - REMOTE
Ryder System —Nashville, TN
- $90,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
Customer Experience Analyst
Philips —Nashville, TN
- $98,000 - $156,000 a year
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Cash Application Analyst
BrightSpring Health Services —Nashville, TN
- Full-time
- Remote
- Administrative experience
- High school diploma or GED
- Mentoring
- Tuition reimbursement
- Paid time off
16h
Threat Defense Analyst, L2
Egis Systems, LLC —Brentwood, TN
- $65,000 - $70,000 a year
- Full-time
- Writing skills
- HIPAA
- Mid-level
Quick Apply
Cyber Analyst
Foreign Resource Development Associated —Nashville, TN
- Full-time
- Azure
- Mid-level
- AWS
Quick Apply
14d

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Customer Support Analyst

Vaco by Highspring -
Nashville, TN

Quick Apply

Job Details

$60,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer satisfaction tracking
Managing clients in a customer support role
SaaS platforms
Experience with SaaS (as product category for technical sales engineers)
Presentation preparation
Customer support
Productivity software
SaaS

Full Job Description

Customer Support Analyst
Type: Permanent
Location: Remote (Preference for Nashville-based candidates; optional onsite collaboration available)
Salary: $60-65K- DOE

Join a growing fintech/regtech organization supporting customers across banking, financial verification, and compliance-related platforms
Provide frontline customer support via phone, email, and ticketing systems while troubleshooting SaaS platform issues, login support, billing questions, and request statuses
Work primarily within HubSpot for ticket management and collaborate with engineering teams through Jira escalations
Assist customers during a major platform migration by supporting new workflows, training materials, and updated documentation

Top Required Experience:

3+ years of customer support, customer success, account management, or similar client-facing experience
Prior SaaS-based fintech, regtech, banking technology, or financial services experience strongly preferred
Experience troubleshooting within a SaaS/software environment
Proven ability to manage multiple open cases while maintaining strong customer satisfaction metrics

Preferred Technical Skills:

HubSpot experience strongly preferred
Jira experience preferred for engineering escalations
Zendesk and Salesforce familiarity considered a plus
Experience with AI tools such as Claude, Freddy AI, or similar platforms highly valued
Strong Microsoft Office skills required, especially PowerPoint

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Quick Apply

Refine Your Search

technical/process analyst jobs in brentwood, tn

Customer Support Analyst

Analyst, SC Process Automation & Innovation

Lighting Supervisor

Service Desk Analyst

Registered Nurse 2- Pediatric Surgical, Trauma, Acute, Medicine and Safer Unit

Clinical Research Coordinator III

Military Service - U.S. Air National Guard, All Source Intelligence Analyst

software quality assurance analyst sr- ST; Nashville TN

NetSuite Implementation Manager

Tax Artificial Intelligence Manager

Demand Generation Data Analyst

Service Desk Analyst

Analyst I

IT Help Desk Analyst

Global Analytics Performance Analyst

Claims Analyst - REMOTE

Customer Experience Analyst

Cash Application Analyst

Threat Defense Analyst, L2

Cyber Analyst

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