Top 5 Loan servicing specialist Jobs in Brentwood Ca

Loan Servicing Operations Specialist
Fremont Bank —Livermore, CA
- $25 - $30 an hour
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
Business Relationship Manager I or II
Tri Counties Bank —Walnut Creek, CA
- $102,000 - $145,000 a year
- Mid-level
- High school diploma or GED
- Business development experience
Quick Apply
Pre-Approval Specialist
CrossCountry Mortgage, LLC —Walnut Creek, CA
- Full-time
- Mid-level
- 3 years
- Computer skills
- Wellness program
- Disability insurance
Branch Manager
Poppy Bank —San Ramon, CA
- $74,880 - $107,525 a year
- Full-time
- Microsoft Outlook
- 5 years
- Writing skills

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Loan Servicing Operations Specialist

Fremont Bank -
Livermore, CA

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Job Details

Full-time
$25 - $30 an hour

Benefits

Paid holidays
Health insurance
On-site gym
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Employee stock ownership plan

Qualifications

Customer communication
Research
High school diploma or GED

Full Job Description

Position Summary: The Loan Servicing Operations Specialist is responsible for providing outstanding support to the Loan Servicing Operations Department with emphasis in but not limited to processing Loan Payments, exceptions and corrections, and Automatic Loan Payment requests. They will also conduct any necessary research including questions about the posting and what happened to the payment in accordance with specific instructions and established work procedures. Why Fremont Bank?:

Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships — with our clients, our associates, and our communities.

We offer:

A people-first culture grounded in inclusion and excellence
Deep community involvement and local reinvestment
A mission-driven workplace where values and performance go hand in hand

The Fremont Bank Way:

Full-Service Banking with comprehensive financial solutions, advanced technology, and exceptional service
No-Compromise Approach — we help clients get to "yes"
Core Values:
- Go above and beyond for clients
- Foster a supportive and empowering environment for associates
- Deeply invest in the well-being of our local community

Key Responsibilities:

Complies with established operational, compliance, and quality standards while consistently meeting defined service level expectations
Maintain suspense accounts and follow up to ensure timely resolution and proper application
Process payment changes, recurring payment setups, stops, returns (NSF), and reapplications
Research and resolve payment posting discrepancies, unapplied funds, reversals, and adjustments
Resolve and reconcile credit balances
Partner with branch staff and call center to resolve payment issues and support customer needs
Review fee waiver requests, check if correct approvals are there or if not get them, then process fee waiver requests
Perform careful and timely review of various Mortgage Servicing Platform reports to ensure system integrity
Cross-train on related loan servicing functions as needed in a small team environment
Perform other duties and project as assigned

Qualifications & Skills:

High school diploma or equivalent required
1–3 years of experience in loan servicing, loan operations, or payment processing in a financial institution preferred
Excellent customer service, communication, and problem-solving skills
Ability to manage multiple priorities in a deadline-driven environment
Intermediate proficiency in Microsoft Excel, with the ability to independently create, maintain, and analyze spreadsheets using logical formulas, lookup functions, data organization tools, and basic visualizations to support routine reporting and decision making

What Makes Fremont Bank Associates Thrive?:

Team Players who go above and beyond to support their colleagues
Action-Oriented professionals who challenge the status quo and seek improvement
Purpose-Driven individuals who understand and champion the bank’s community impact

Benefits Snapshot:

Health & Wellness

Medical, dental, and vision insurance
Flexible Spending Accounts (FSA, Dependent Care, Health Savings)

Financial & Retirement

Employee Stock Ownership Plan (ESOP)
401(k) with employer match
Performance-based bonuses or incentives

Work-Life & Perks

Paid holidays, vacation, and sick time
Free personal checking and savings accounts
Home loan rate discounts
Tuition reimbursement and professional development resources
On-site gym and discounted health club memberships
Employee Assistance Program (EAP)

Equal Opportunity Employer:

Fremont Bank is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification.

Salary Range:

The hiring salary range is based on factors such as experience, skills, education, and internal equity. Compensation decisions are made in consideration of these factors and in alignment with Fremont Bank’s compensation philosophy.

Salary Range: USD $25.00 - USD $30.00 /Hr. Employee Stock Ownership Plan (ESOP):

The Employee Stock Ownership Plan (ESOP) is a way for Fremont Bank to contribute to the financial well-being of associates by making a contribution to their retirement account. In addition, the ESOP provides associates an opportunity to share in the growth and prosperity of Fremont Bank.

Note to Search Firms::

Fremont Bank does not accept unsolicited resumes from search firms or agencies without a signed service agreement. Unsolicited resumes will be considered the property of Fremont Bank, and no fees will be paid.

Apply Now

Refine Your Search

loan servicing specialist jobs in brentwood ca

Loan Servicing Operations Specialist

Business Relationship Manager I or II

Pre-Approval Specialist

Branch Manager

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