Top 6 3rd line support engineer Jobs in Brentwood Mo

IT Support Engineer III - STL Office
Brand Addition —St. Louis, MO
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Office
- Travel
- SharePoint
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4d
IT Field Engineer
Moore Computing LLP —St. Louis, MO
- Full-time
- Background check
- Mid-level
- Microsoft Office
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Senior MSP Engineer
Moore Computing LLP —St. Louis, MO
- Full-time
- Background check
- Mid-level
- Windows
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SR. IT Engineer
Centurylink —Town and Country, MO
- Background check
- Pass drug screening
- Windows
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Field Technician II
Rain for Rent —Pontoon Beach, IL
- $22 - $26 an hour
- Weekends as needed
- Customer service
- Maintenance
- Mid-level
- Paid holidays
- Health insurance
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Driver - CDL (Class A) Required
Rain For Rent —Pontoon Beach, IL
- $22 - $28 an hour
- Weekends as needed
- Mechanic experience
- Customer service
- CDL A
- Paid holidays
- Health insurance
Quick Apply

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IT Support Engineer III - STL Office

Brand Addition -
St. Louis, MO

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Job Details

Full-time
$65,000 - $75,000 a year
4 days ago

Qualifications

Data replication
IT user and group management
GPO
IIS
System performance optimization
Server backup and recovery
Microsoft Exchange
Public Cloud
Printer (troubleshooting support)
Hyper-V
System maintenance
Database server management
Technical solutions implementation
VLAN
Email configuration (technical support)
Cloud service support
Desktop (troubleshooting support)
Computer management
Azure AD
Azure Virtual Machines
Server virtualization
Networking equipment (troubleshooting support)
SharePoint
Data backup
SAN
Network security appliance implementation
Desktop administration
Peripheral hardware support
PowerShell
Database installation

Full Job Description

IT Support Engineer III - STL Office

We are looking for a professional, enthusiastic, and flexible individual with experience of working in a busy office and remote environments. The candidate must have excellent communication skills, able to work well within a team, but also manage their own workload with good time management. We offer a competitive salary and benefits package.

Brand Addition is an exciting business to work for and has a leading position in the market of providing creative, cost-effective branded products to some of the world’s most well-known brands. We operate a complex multi-site environment, hosting many different systems which enables us to provide class leading solutions to some the world’s largest companies.

The IT Support Engineer III role is to provide strong 3rd line support for the St. Louis office while working closely with the wider global infrastructure team. The role will support local users, systems, networking, endpoints, and office technology, while also helping maintain the server, cloud, security, and network platforms that support Brand Addition’s global business. This position reports to Mark Humphrey and is based in the STL office full time.

The ideal candidate must have excellent interpersonal skills, great troubleshooting skills, have an eye for attention to detail and the enthusiasm to learn and develop their skills further.

Responsibilities include

Ensure the efficient and smooth running of the IT Infrastructure
Establish and maintain processes for monitoring and maintaining server and network performance
Establish and maintain processes for monitoring and maintaining server and network security
Support our virtual environment (VMWare/Hyper-V/Azure)
Maintain server and network infrastructure, including installing, updating, Patching, and producing supporting documentation
Maintain Active Directory (Azure Hybrid), Group Policy, DNS, DHCP, and Exchange Online
Work with SQL Administrator to ensure optimal performance of database servers
Ensure all processes for backups and disaster recovery are functioning
Undertaking IT projects as directed by Mark Humphrey and the wider Technology leadership team
Act as the local senior technical point of contact for the STL office, supporting office connectivity, meeting room technology, printers, scanners, endpoint issues, and local infrastructure needs
Work with 1st and 2nd line teams to improve escalation quality, documentation, root cause analysis, and repeat issue reduction
Support our global patching, endpoint management, security tooling, and Microsoft 365 administration for all users and devices.
Provide 3rd line IT support for all office locations both local and remote locations, including escalation support for complex user, endpoint, infrastructure, network, and security issues.

Must have implementation and support experience

Windows Server 2016 and above
Virtualization with VMware, Hyper-V & Azure
DHCP, DNS, NPS, Active Directory, Group Policy
Microsoft O365 (Exchange, Teams, One drive, SharePoint, Defender, In-Tune etc)
Systems and Server backup Technologies
IIS Server
PowerShell
Microsoft SQL Server Installation and Maintenance
Experience working with SAN Technologies
Experience working with backup technologies
Good experience of managing firewalls, switches, AP’s and other network devices
In-depth knowledge of networking and security including, TCP/IP, OSI model, protocols and VLAN’s
Knowledge of server performance and optimising configurations
Experience of implementing industry standard security principles across the server and network environment
Works well in a team and by themselves
Excellent communication and organisational skills

Desirable

Cisco, WatchGuard, Unify, and FortiGate switches and firewalls
Veeam Backup & Replication
Experience in Server and Network Hardening
Experience working with managed XDR solutions
Systems monitoring tool
Experience supporting ISO27001 accreditation

Recommended certifications

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Windows Server Administrator Associate
CompTIA Network+ or Cisco
CompTIA Security+
Fortinet NSE or WatchGuard technical

Additional Requirements

Primarily based in the St. Louis office, with occasional travel to other Brand Addition offices for maintenance, upgrades, projects, and support that cannot be performed remotely

Flexibility of working hours to perform maintenance and upgrade work

Quick Apply

Refine Your Search

3rd line support engineer jobs in brentwood mo

IT Support Engineer III - STL Office

IT Field Engineer

Senior MSP Engineer

SR. IT Engineer

Field Technician II

Driver - CDL (Class A) Required

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