Top 144 It analyst Jobs in Brentwood Tn

IT Support Analyst
Cooper Steel —Nashville, TN
- Mid-level
- In-person
Quick Apply
IT Analyst - Qual II
GEODIS Logistics LLC —Brentwood, TN
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Dental insurance
Quick Apply
Epic MyChart Analyst - Remote
Premise Health —Brentwood, TN
- $60,000 - $84,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Wellness program
- Paid holidays
Service Desk Analyst
Metro Nashville Airport Authority —Nashville, TN
- $63,795 - $109,797 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
IT Analyst - Implementation II
GEODIS Logistics LLC —Brentwood, TN
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Dental insurance
Quick Apply
intermediate systems analyst- incident response (Nashville, TN)
Starbucks —Nashville, TN
- $67,400 - $112,300 a year
- Weekends as needed
- Mid-level
- Databases
- Analysis skills
- Paid parental leave
- Paid holidays
9d
IT Support Analyst
Bass, Berry, & Sims —Nashville, TN
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
Quick Apply
Senior Analyst - IT Support
Marsh —Nashville, TN
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
Associate Applications Analyst
Spero Health, INC. —Brentwood, TN
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
11d
IT Analyst - Implementation I (Transportation Management System)
GEODIS Logistics LLC —Brentwood, TN
- Hybrid work
- Computer Science
- Mid-level
- Analysis skills
- Paid parental leave
- Dental insurance
Quick Apply
IT Help Desk Analyst - Nashville, TN/On-Site
Software Technology Inc —Nashville, TN
- Call employer
- Office
- Ability to lift 50 pounds
- In-person
Quick Apply
Threat Defense Analyst L2
Egis Systems, LLC —Brentwood, TN
- $65,000 - $70,000 a year
- Full-time
- Azure
- Customer service
- HIPAA
Quick Apply
Security Analyst
LBMC, PC —Brentwood, TN
- Computer Science
- Research
- Mid-level
Quick Apply
Workday IT Financial Analyst
Akumin —Nashville, TN
- $115,000 - $125,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Customer service
- Health savings account
- Paid holidays
Quick Apply
8d
advanced systems analyst- Workforce Management (Nashville, TN)
Starbucks —Nashville, TN
- $97,100 - $161,900 a year
- Computer Science
- Office
- SQL
- Paid parental leave
- Paid holidays
advanced systems analyst (Nashville, TN)
Starbucks —Nashville, TN
- $97,100 - $161,900 a year
- 7 years
- Office
- Mentoring
- Paid parental leave
- Paid holidays
Senior Compliance Analyst
Corpay —Nashville, TN
- Full-time
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Support Analyst - Corporate Services
Gresham Smith —Nashville, TN
- Hybrid work
- Mid-level
- Office
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
System Support Analyst I - Smyrna, TN
Hunter Fan —Smyrna, TN
- Computer science
- Computer Science
- Customer service
Quick Apply
8d
Senior Meditech BAR Analyst
Lifepoint Health —Brentwood, TN
- Full-time
- Remote
- Ability to walk for extended periods
- Basic math
- HIPAA
Quick Apply

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it analyst jobs near brentwood tn

IT Support Analyst

Cooper Steel -
Nashville, TN

Quick Apply

Job Details

Qualifications

Desktop computer repair
Email customer support
Technical support via phone
Incident report management
Enterprise software
Client rapport building
In-person customer service
Software implementation
Hardware maintenance
Enterprise solutions implementation
Mid-level
Incident Escalation
Software installation
Help files
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Computer management
Hardware configuration
Remote access software
Customer service knowledge base
Problem management
Online help documentation
Technical support via email
Desktop administration
Escalation handling
Developing technical user guides
Ticketing system technical support
Client interaction via phone calls

Full Job Description

Nashville, TN 37212

IT Support Analyst

POSITION SUMMARY
The IT Support Analyst is responsible for ensuring proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.

PRIMARY DUTIES AND RESPONSIBILITIES include the following:

Promote a strong quality culture throughout the company maintaining Cooper Steel’s core priorities: Safety, Quality, Production
Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Field incoming help requests from end users via both telephone, e-mail, and chat/SMS in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from end users.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing
file backups and configuring systems and applications. (In person or through remote access)
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and frequently asked questions lists for end users.
Assist in enterprise level software implementations as needed.
Other duties as assigned

Cooper Steel is an equal opportunity workplace and an affirmative action employer. All applicants will be considered for employment without regard to race, color, religion, sex, gender identity, national origin, veteran status, disability status, or any other factors. All employment is decided on the basis of qualifications, merit, and business need.

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Refine Your Search

it analyst jobs in brentwood tn

IT Support Analyst

IT Analyst - Qual II

Epic MyChart Analyst - Remote

Service Desk Analyst

IT Analyst - Implementation II

intermediate systems analyst- incident response (Nashville, TN)

IT Support Analyst

Senior Analyst - IT Support

Associate Applications Analyst

IT Analyst - Implementation I (Transportation Management System)

IT Help Desk Analyst - Nashville, TN/On-Site

Threat Defense Analyst L2

Security Analyst

Workday IT Financial Analyst

advanced systems analyst- Workforce Management (Nashville, TN)

advanced systems analyst (Nashville, TN)

Senior Compliance Analyst

IT Support Analyst - Corporate Services

System Support Analyst I - Smyrna, TN

Senior Meditech BAR Analyst

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