Top 1 Office manager/dispatcher Jobs in Brevard, Nc

Office Manager/Dispatcher
Blue Ridge Heating and Air Services —Brevard, NC
- $40,000 - $50,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
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Office Manager/Dispatcher
Blue Ridge Heating and Air Services —Brevard, NC
You will oversee technician routing, manage daily office logistics, receive equipment shipments, and handle administrative processes like warranty claims—…
$40,000 - $50,000 a year
Quick Apply
2d

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Office Manager/Dispatcher

Blue Ridge Heating and Air Services -
Brevard, NC

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year
2 days ago

Benefits

Paid holidays
Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Equipment service recordkeeping
Office supply management
Google Workspace
Received goods storage
Parts administration
Route optimization
Workflow management (operations management method)
Operations coordination
Spreadsheets
Service scheduling
Staff scheduling
Team scheduling
Mid-level
Route planning
Administrative experience
Shipping and receiving inspections
Order fulfillment receiving
Scheduling pickups and deliveries
Shipping and receiving inventory management
Organizational skills
Warranty issues management
Dispatch record maintenance
Productivity software
1 year
Communication skills
Office record organization

Full Job Description

Position Overview

Blue Ridge Heating & Air is seeking an organized and proactive Office Manager / Dispatcher to join our Brevard team. This position plays a critical role in keeping our field operations running efficiently and our office structured. You will oversee technician routing, manage daily office logistics, receive equipment shipments, and handle administrative processes like warranty claims—allowing our field staff and operations to operate seamlessly. The ideal candidate thrives in a fast-paced environment, excels at organization, and has previous experience using ServiceTitan.

If you are a detail-oriented professional who can keep a busy field schedule aligned, manage physical shipments and office priorities, and maintain clear internal communication, we’d love to hear from you.

Key Responsibilities

Manage and coordinate technicians’ daily service schedules and route optimization using ServiceTitan.
Dispatch technicians based on location, availability, skill set, and job priority.
Receive, inspect, log, and organize incoming parts, materials, and equipment shipments.
Process, track, and manage manufacturer warranty claims and equipment registrations.
Pull required job permits and assist with general administrative workflow.
Communicate schedule updates, changes, and delays directly with service technicians.
Maintain accurate job data, technician statuses, and tracking records in ServiceTitan.
Oversee general office coordination, supply inventory, and administrative support tasks.
Perform other duties as assigned to support field operations.

Qualifications

Previous ServiceTitan experience is required.
Minimum of 1–2 years of dispatching, fleet coordination, or administrative scheduling experience.
Prior experience in HVAC, plumbing, electrical, or home services industries preferred.
Strong organizational skills, detail orientation, and ability to manage multiple priorities simultaneously.
Comfortable managing physical shipments and organizing inventory/parts.
Excellent internal communication and interpersonal skills.
Proficiency with Microsoft Office and/or Google Workspace.
Dependable, self-motivated, and able to take initiative with minimal supervision.

Perks & Benefits

Professional development opportunities
Positive and supportive work environment
401(k) Plan with employer match
Accident Insurance
Group access to life, short-term disability, dental, and vision insurance
Paid Time Off (PTO)
Paid Holidays

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Office Manager/Dispatcher

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