Top 228 Technical support agent, l1 Jobs in Bridgeton, Nj

Technical Support Agent, L1
SIR solutions —Vineland, NJ
- $20 - $22 an hour
- Full-time
- Remote
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
7d
Front End Specialist 1 Part Time
Ollies Bargain Outlet, Inc. —Bridgeton, NJ
- $16.17 - $17.17 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Clerk I- Tax Collector's Office
City Of Millville —Millville, NJ
- $34,135.48 - $42,248.50 a year
- Full-time
- Bilingual
- Office
- In-person
- Paid holidays
- Health insurance
Quick Apply
3d
Administrative Assistant 1
Sodexo —Vineland, NJ
- $17.61 - $22.79 an hour
- No high school diploma
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
9d
Technical Support Specialist
Cleanwater1, Inc —Vineland, NJ
- $35 - $42 an hour
- Microsoft Word
- Microsoft Outlook
- ERP systems
- AD&D insurance
- Health insurance
Quick Apply
14d
Customer Service Associate I
Dollar Tree —Bridgeton, NJ
- $16.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Laborer I- Parks and Public Property- Temporary 6-month
City Of Millville —Millville, NJ
- $17 an hour
- Full-time
- 18 years or older
- English
- CDL
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Service Associate I
Family Dollar —Bridgeton, NJ
- $15.95 - $16.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Lab Assistant I - Laboratory - Vineland
Inspira Health Network —Vineland, NJ
- Full-time
- Outpatient experience
- High school diploma or GED
- Driver's License
Clerk 1 (Temporary) – Social Services
County of Salem —Salem, NJ
- $16.50 an hour
- Temporary
- Computer literacy
- Basic math
- Office
Quick Apply
9d
Associate Banker I- Glassboro, NJ (40 hours)
TD Bank —Glassboro, NJ
- $21.50 - $26.75 an hour
- Weekends as needed
- Basic math
- Office
- High school diploma or GED
- Health insurance
- Paid time off
2d
Associate I
Glastron —Vineland, NJ
- Full-time
- Basic math
- High school diploma or GED
- Power tools
- Disability insurance
- Health insurance
Quick Apply
Inventory Controls Specialist I
Thermo Fisher Scientific —Swedesboro, NJ
- $45,300 - $67,950 a year
- Overtime
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Commuter assistance
- Paid parental leave
Lab Assistant I - Laboratory - Mannington
Inspira Health Network —Salem, NJ
- Part-time
- Hospital
- Outpatient experience
- High school diploma or GED
Production Technician I
Cleanwater1, Inc —Vineland, NJ
- $18 - $22 an hour
- Weekends as needed
- Microsoft Excel
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Health insurance
Quick Apply
13d
Shipping Coordinator (1st Shift, 5:00 am - 1:30 pm)
Reliance, Inc. —Swedesboro, NJ
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Sanitation I - 3rd Shift
LASSONDE PAPPAS AND CO INC —Seabrook, NJ
- $21.67 an hour
- Full-time
- Ability to climb stairs
- Ability to lift 50 pounds
- Entry level
1d
Patient Service Associate I - Radiation Oncology - Full-Time Days - Washington Township, NJ
Thomas Jefferson University and Hospitals —Sewell, NJ
- $17.00 - $20.84 an hour
- Full-time
- HIPAA
- Clinic
- Outpatient
- AD&D insurance
- Disability insurance
9d
Associate Banker I- Sewell, Nj (20 hours)
TD Bank —Sewell, NJ
- $21.50 - $26.75 an hour
- Part-time
- Basic math
- High school diploma or GED
- Travel
- Health insurance
- Paid time off
Instructional Designer I - REMOTE
Ryder System —Dover, DE
- $65,000 - $75,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
- Disability insurance
- Health insurance

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technical support agent, l1 jobs near bridgeton, nj

Technical Support Agent, L1

SIR solutions -
Vineland, NJ

Quick Apply

Job Details

Full-time
$20 - $22 an hour
7 days ago

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Word embeddings
High school diploma or GED
Technical Proficiency

Full Job Description

Position Overview

The Technical Support Agent, L1 serves as the first point of contact for customers, providing prompt and effective solutions to technical issues. Specializing in POS systems, this role is responsible for troubleshooting problems, offering guidance, and escalating complex cases when necessary. Ensuring customer satisfaction through exceptional service, technical expertise, and strong problem-solving skills is a key aspect of this position.

Responsibilities

Technical Support & Ticket Management

Efficiently manage and prioritize incoming support tickets.
Troubleshoot and resolve technical issues related to company products and services.
Provide accurate and timely responses to customer inquiries.
Escalate complex issues to the appropriate internal teams when necessary.
Deliver immediate assistance for emergency situations.

Customer Support & Relationship Management

Handle inbound customer calls and provide clear, concise explanations of technical concepts.
Foster strong customer relationships through effective communication and problem-solving.
Demonstrate empathy and sensitivity by actively listening to customer concerns and asking relevant questions.
Follow up to ensure all customer issues are fully resolved and satisfaction is achieved.

Knowledge Management & Continuous Learning

Contribute to and maintain an up-to-date knowledge base of troubleshooting procedures and solutions.
Stay informed about product updates, features, and best practices.
Participate in regular training sessions to maintain expertise in company products and services.
Accurately document issues and resolutions using Salesforce or other CRM tools.

Requirements

Education & Experience

Post-secondary education in networking, computer science, or a related field is an asset; a high school diploma is required.
Previous experience in a technical support or call center environment preferred.
Familiarity with support ticketing systems such as Salesforce is a plus.
Proficiency in Microsoft Office (Word, Excel, Outlook, etc.).

Competencies & Skills

Strong technical aptitude and troubleshooting abilities.
Excellent communication skills, with the ability to remain patient and calm under pressure.
Ability to work both independently and collaboratively within a team environment.
Strong attention to detail and time management skills.
Proficiency in English (written and spoken) required; French and/or Spanish preferred.

Work Environment

Ability to work remotely with a reliable internet connection and a dedicated workspace.

Quick Apply

Refine Your Search

technical support agent, l1 jobs in bridgeton, nj

Technical Support Agent, L1

Front End Specialist 1 Part Time

Clerk I- Tax Collector's Office

Administrative Assistant 1

Technical Support Specialist

Customer Service Associate I

Laborer I- Parks and Public Property- Temporary 6-month

Customer Service Associate I

Lab Assistant I - Laboratory - Vineland

Clerk 1 (Temporary) – Social Services

Associate Banker I- Glassboro, NJ (40 hours)

Associate I

Inventory Controls Specialist I

Lab Assistant I - Laboratory - Mannington

Production Technician I

Shipping Coordinator (1st Shift, 5:00 am - 1:30 pm)

Sanitation I - 3rd Shift

Patient Service Associate I - Radiation Oncology - Full-Time Days - Washington Township, NJ

Associate Banker I- Sewell, Nj (20 hours)

Instructional Designer I - REMOTE

I want to receive the latest job alert for technical support agent, l1 in bridgeton, nj

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