Top 8418 Product support Jobs in Bridgewater, Nj

Product Support Specialist
Experis —Princeton, NJ
- Contract
- Nursing
- Mid-level
- 3 years
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3h
Commercial Lines Account Manager
World Insurance Associates LLC —Iselin, NJ
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Account Manager - Beauty Care Solutions
BASF —Florham Park, NJ
- $128,000 - $160,000 a year
- Full-time
- Bachelor's degree
- Product management
- Travel
- Adoption assistance
- Parental leave
Irrigation Technician - Experienced
Extero, Inc —Township of Monroe, NJ
- $25 - $32 an hour
- Overtime
- Clean driving record
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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Installation Technician (Audio Visual) New Jersey
Cenero LLC —Lebanon, NJ
- $21.50 - $31.75 an hour
- Clean driving record
- High school
- Construction site
- Health savings account
- Paid holidays
Associate Scientist-Analytical R&D
Ascendia Pharmaceuticals —North Brunswick, NJ
- $40,000 - $70,000 a year
- Temporary
- Bachelor of Science
- Laboratory experience
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Customer Engineer
W-NeWeb Corporation (WNC) —Branchburg, NJ
- $70,000 - $100,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
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Senior Director, Clinical Safety Scientist
Daiichi Sankyo, Inc. —Basking Ridge, NJ
- $242,700 - $404,500 a year
- 5 years
- Doctor of Philosophy
- Mentoring
Tool Maker
COILHOSE PNEUMATICS —East Brunswick, NJ
- $25 - $40 an hour
- Full-time
- Schematics
- English
- Mid-level
- Profit sharing
- Paid jury duty
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Semiconductor / Chemical Safety Engineer / Specialist
Microcircuit Emulation Center at SRI International —Princeton, NJ
- $79,533 - $105,381 a year
- Full-time
- Mid-level
- In-person
- 2 years
- Health savings account
- Relocation assistance
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Licensed Optician
Eye Centers of America, LLC —Dover, NJ
- $35 - $40 an hour
- Full-time
- Clinic experience
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
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Archery Technician
Bass Pro Shops —Sayreville, NJ
- $20.00 - $22.75 an hour
- Full-time
- Merchandising
- Mid-level
- Ability to climb stairs
- Health savings account
- Paid holidays
Relationship Banker
First Hope Bank —Hackettstown, NJ
- $20 - $23 an hour
- Office
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Kubota Dealership Assistant Service Manager
Eagle Power Kubota —Pennington, NJ
- $65,000 - $70,000 a year
- Full-time
- Background check
- Management
- Sales
- Health insurance
- Dental insurance
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Senior Manager, Customer Data Solutions
Next Level Performance —New Brunswick, NJ
- $110,000 - $140,000 a year
- Part-time
- Hybrid work
- Azure
- HIPAA
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Associate Attorney
Levine, Furman & Rubin, LLC —Morganville, NJ
- $120,000 - $170,000 a year
- Email
- US work authorization
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
Retail Activation Specialist - Leading Beverage Brand - Bay Ridge/Staten Island, NY
Greenhouse Agency —Staten Island, NY
- $62,000 - $64,000 a year
- Full-time
- Customer service
- Merchandising
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Machinist
Princeton Critical Minerals —Princeton, NJ
- $100,000 - $120,000 a year
- Full-time
- Management
- 5 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Director, Head of Waterfall Solutions (Private Markets)
SS&C Technologies —Union, NJ
- Online Application
- CPA
- SQL
- Recruiting
- Paid holidays
- Health insurance
2nd Manager / Floating Manager - Calling All Dog Lovers
Well Bred —Livingston, NJ
- From $58,000 a year
- Overtime
- Microsoft Excel
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply

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product support jobs near bridgewater, nj

Product Support Specialist

Experis -
Princeton, NJ

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Job Details

Contract
3 hours ago

Qualifications

Regulatory compliance
Client database systems
Biomedical regulatory compliance
CRM system proficiency
Technical Proficiency
FDA regulations

Full Job Description

Technical Support Specialist I – Medical Devices
Location: [Princeton, NJ 08540]
Experience Required: 3-5 Years
Employment Type: [Full-Time/Contract]
Job Summary
We are seeking a Technical Support Specialist I to provide frontline technical and customer support for a portfolio of medical diagnostic and point-of-care products. This role primarily supports healthcare professionals through phone-based interactions and requires strong troubleshooting abilities, technical aptitude, and excellent communication skills.
The ideal candidate will have experience working in an FDA-regulated environment, a strong clinical, technical, engineering, or life sciences background, and the ability to effectively resolve product-related issues in a fast-paced customer support setting.
Key Responsibilities

Provide technical support to internal and external customers regarding medical device products.
Respond to customer inquiries through multiple communication channels, with approximately:
80% phone support
20% email support
Troubleshoot and diagnose product issues by analyzing complaints and identifying root causes.
Systematically evaluate and eliminate potential causes to determine appropriate solutions.
Educate customers on product usage, functionality, software updates, and troubleshooting procedures.
Document customer complaints and interactions in accordance with quality and regulatory requirements.
Recognize, analyze, and communicate product trends and their potential impact on customers.
Ensure compliance with Quality System requirements and FDA regulations.
Collaborate effectively with cross-functional teams to resolve technical issues and improve customer experience.
Maintain accurate records using various databases and computer systems.
Required Qualifications
Bachelor's degree or equivalent experience in:
Biology
Nursing
Medical Technology
Clinical Sciences
Engineering
Related scientific or healthcare disciplines
3-5 years of relevant experience in technical support, customer support, healthcare, laboratory, or medical device environments.
Experience working in an FDA-regulated environment.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to quickly learn and interpret complex technical information.
Excellent verbal and written communication skills.
Ability to work independently and collaboratively within a team environment.
Proficiency with databases, CRM systems, and other computer applications.
Preferred Qualifications
Experience supporting medical devices, diagnostics, or point-of-care testing products.
Clinical or healthcare experience working with:
Nurses
Laboratory Technicians
Point-of-Care Coordinators
Other Healthcare Providers
Experience providing Tier I technical support.
Knowledge of product software updates and device troubleshooting processes.
Previous experience supporting bedside diagnostic or point-of-care products is highly desirable.
Shift: Monday – Friday – 10:30 am to 7:00 pm

Ideal Candidate Profile
The successful candidate will be customer-focused, technically proficient, and comfortable resolving complex product issues in a fast-paced environment. They will possess strong critical thinking skills and the ability to communicate effectively with healthcare professionals while maintaining compliance with quality and regulatory standards.

We are looking for the candidate who are eligible to work with any employers without sponsorship.

If you’re interested, please click “Apply” button

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Refine Your Search

product support jobs in bridgewater, nj

Product Support Specialist

Commercial Lines Account Manager

Account Manager - Beauty Care Solutions

Irrigation Technician - Experienced

Installation Technician (Audio Visual) New Jersey

Associate Scientist-Analytical R&D

Customer Engineer

Senior Director, Clinical Safety Scientist

Tool Maker

Semiconductor / Chemical Safety Engineer / Specialist

Licensed Optician

Archery Technician

Relationship Banker

Kubota Dealership Assistant Service Manager

Senior Manager, Customer Data Solutions

Associate Attorney

Retail Activation Specialist - Leading Beverage Brand - Bay Ridge/Staten Island, NY

Machinist

Director, Head of Waterfall Solutions (Private Markets)

2nd Manager / Floating Manager - Calling All Dog Lovers

I want to receive the latest job alert for product support in bridgewater, nj

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