Top 18 Help desk support on Jobs in Bridgewater, Ny

Help Desk Support - On Site
Community Memorial Hospital —Hamilton, NY
- $21 - $23 an hour
- Mid-level
- Office
- Mentoring
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Information Systems Specialist
First Source FCU —New Hartford, NY
- $21.63 - $36.05 an hour
- Full-time
- Bachelor of Science
- Mid-level
- Analysis skills
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4d
Help Desk Analyst
Utica First Insurance Company —Oriskany, NY
- $45,000 - $55,000 a year
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
1d
TECHNOLOGY SUPPORT TECHNICIAN
CHARLES T SITRIN HEALTH CARE CENTER INC —New Hartford, NY
- $20 - $24 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
PC TECH ANALYST 1 (ON-SITE ONLY)
Slocum Dickson Medical Group —New Hartford, NY
- $17.00 - $26.56 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Organizational skills
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SYSTEMS ANALYST
Oneida Health —Oneida, NY
- $21 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
System Administrator II
Arcfield —Rome, NY
- $64,011.63 - $111,303.81 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
6d
Help Desk Technician
SUNY Morrisville —Morrisville, NY
- $45,500 - $50,000 a year
- Full-time
- Customer service
- System design
- Mid-level
Systems Engineer III
Arcfield —Rome, NY
- $88,874.63 - $153,517.58 a year
- Full-time
- Computer Science
- Up to 50% travel
- Bachelor of Science
- Paid holidays
- Disability insurance
5d
Full Stack Lead Engineer, Credit Flow Trading Technology - Vice President
Deutsche Bank —Columbus, NY
- $125,000 - $222,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- DevOps
- Health insurance
- Work from home

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Call Center Customer Service Agent
Fortuity —Columbus, OH
Fortuity provides customer service and sales support for corporate clients through engaged and professional teams of experienced agents.
$16 - $20 an hour
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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a…
$40,000 - $50,000 a year
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help desk support on jobs near bridgewater, ny

Help Desk Support - On Site

Community Memorial Hospital -
Hamilton, NY

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Job Details

$21 - $23 an hour

Qualifications

Enterprise software
Remote access software
Desktop administration
Cross-functional communication

Full Job Description

Responsibilities and Duties:

Escalation Point: Serve as the primary point of contact for complex technical issues.
Advanced Troubleshooting: Diagnose and resolve intricate hardware, software, network, and operating system problems.
System Support & Maintenance: Assist with software installations, system upgrades, configurations, and maintaining security protocols.
Knowledge Management: Create and maintain a knowledge base of solutions for technical problems and update documentation for service delivery.
Mentoring & Training: Provide guidance, coaching, and training to support staff.
Vendor Coordination: Act as a liaison with vendors for warranty repairs and other technical needs.
Project Involvement: Participate in IT projects, such as operating system deployments or new software rollouts.
Communication: Keep users and other IT teams informed about ticket progress, potential outages, and implemented solutions.

Job Requirements:

Technical Knowledge: Deep understanding of operating systems (Windows, macOS), networking, enterprise applications, and remote support tools.
Problem-Solving: Advanced analytical and problem-solving skills to approach complex issues logically and effectively.
Customer Service: Strong customer service skills to interact professionally and efficiently with users, providing clear guidance and support.
Communication: Excellent written and verbal communication skills for effective interaction with users and colleagues at all levels.
Organization: Strong organizational skills to manage work logs, assets, and multiple tasks efficiently.
Continuous Learning: A commitment to staying updated on emerging technologies to remain effective.
Relevant Certifications: Certifications like CompTIA A+ (https://www.google.com/search?safe=active&rlz=1C1CHZN_enUS1044US1044&cs=1&sca_esv=9d5cec95e536de49&q=CompTIA+A%2B&sa=X&ved=2ahUKEwj5hLWA7oCQAxUSGFkFHTyADBgQxccNegQIWxAB&mstk=AUtExfBxgjQn2_J-ITIqIC6Ux7k4-LfP1so6ljktr0d2L8ZUmjjDQkLsew0XpVrrfhrAHIC7mksX5812QHDkWhouY9bTYaAGrdkFR97iw8xuniHxm7TcRh2ygzJPMb8BXka_4U1WMc5h3qeJjmRAglAL9KSKUjDbZp59EDtLTYJD0o1TCI&csui=3), Network+ (https://www.google.com/search?safe=active&rlz=1C1CHZN_enUS1044US1044&cs=1&sca_esv=9d5cec95e536de49&q=Network%2B&sa=X&ved=2ahUKEwj5hLWA7oCQAxUSGFkFHTyADBgQxccNegQIWxAC&mstk=AUtExfBxgjQn2_J-ITIqIC6Ux7k4-LfP1so6ljktr0d2L8ZUmjjDQkLsew0XpVrrfhrAHIC7mksX5812QHDkWhouY9bTYaAGrdkFR97iw8xuniHxm7TcRh2ygzJPMb8BXka_4U1WMc5h3qeJjmRAglAL9KSKUjDbZp59EDtLTYJD0o1TCI&csui=3), or Microsoft Certified Solutions Associate (MCSA) (https://www.google.com/search?safe=active&rlz=1C1CHZN_enUS1044US1044&cs=1&sca_esv=9d5cec95e536de49&q=Microsoft+Certified+Solutions+Associate+%28MCSA%29&sa=X&ved=2ahUKEwj5hLWA7oCQAxUSGFkFHTyADBgQxccNegQIWxAD&mstk=AUtExfBxgjQn2_J-ITIqIC6Ux7k4-LfP1so6ljktr0d2L8ZUmjjDQkLsew0XpVrrfhrAHIC7mksX5812QHDkWhouY9bTYaAGrdkFR97iw8xuniHxm7TcRh2ygzJPMb8BXka_4U1WMc5h3qeJjmRAglAL9KSKUjDbZp59EDtLTYJD0o1TCI&csui=3) can demonstrate expertise.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay: $21.00 - $23.00 per hour

Work Location: In person

Quick Apply

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help desk support on jobs in bridgewater, ny

Help Desk Support - On Site

Information Systems Specialist

Help Desk Analyst

TECHNOLOGY SUPPORT TECHNICIAN

PC TECH ANALYST 1 (ON-SITE ONLY)

SYSTEMS ANALYST

System Administrator II

Help Desk Technician

Systems Engineer III

Full Stack Lead Engineer, Credit Flow Trading Technology - Vice President

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