Top 3 Help desk analyst Jobs in Bridgman Mi

Data Conversion Specialist
Harmony Healthcare IT —South Bend, IN
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Flexible schedule
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Business Analyst Enterprise Applications
DWYER INSTRUMENTS, LLC —Michigan City, IN
- $98,500 - $100,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
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Data Conversion Specialist

Harmony Healthcare IT -
South Bend, IN

Quick Apply

Job Details

Benefits

Flexible schedule

Qualifications

Customer communication
Data Integration (Data management)
English
SQL
Query management

Full Job Description

Company Description:

Harmony Healthcare IT (HHIT) is a data management firm that moves and stores patient, employee, and business records for healthcare organizations. To strengthen care delivery and improve lives, vital information is preserved and managed by HHIT in a way that keeps it accessible, releasable, usable, interoperable, secure, and compliant.

HHIT has established core values for the workplace. This helps to maintain a culture of excellence and provides guidance in our daily work.

HHIT’s core values are:

Do the right thing
Be easy to work with
Exceed expectations
Serve humbly
Never stop improving

Position Summary:

The Data Conversion Specialist is responsible for performing essential project-related activities as assigned. This position provides input to conversion solution planning, interacts with customer subject matter experts, technical resources, and 3rd party vendors to design requirements and standards for data conversion. This position is an in-office, in-person, or hybrid role if local to South Bend, or remote if not local to South Bend and requires flexible work hours to accommodate go-live conversion activities as needed.

Essential Functions:

Works closely with customer application subject matter experts to design and document requirements for data conversion projects to ensure data deliverables meet 3rd party software vendor data ingestion specifications.
Acts as the technical lead for data conversions and performs business analysis and workflow review with business owners, clinical subject matter experts, and application analysts to capture business and technical requirements.
Reads, comprehends, and creates technical specifications, technical documentation, and other project documentation.
Creates and maintains internal process documentation that reflects best practices for data conversion.
Works closely with Data Automation Developers and ETL Business Analysts to develop, train, maintain, and utilize automated validation methods.
Shares and takes an active role in designing new methods to enhance data conversion process efficiency in cooperation with Data Integration Manager and Director of Data Integration.
Demonstrates strong analysis and problem-solving acumen in collaboration with teammates and external resources.
Performs project-related activities as assigned by Data Integration Manager that include SQL data modeling, creating conversion deliverables (delimited flat files, CCDs, HL7 messages, images, etc.) that meet vendor ingestion specifications as well as thorough validation of output prior to delivery.
Effectively understands and uses interface engines (such as Epic Bridges or other comparable systems) as required.
Provides ongoing technical guidance and assistance to Data Integration team members working conversion projects in accordance with priority set by the Data Integration Manager or Director of Data Integration.
Works closely with the team to troubleshoot issues and strategize potential solutions for roadblocks encountered.
Leverages experience in conducting timeline estimations for daily communication with Data Integration Manager and external resources.
Clearly communicates escalations around off-track project work to the Data Integration Manager in a timely fashion.
Monitors all projects and work assignments in progress and provides daily status reports to the Data Integration Manager via stand-up meetings, emails and Clarizen updates.
Takes ownership for ensuring timely project task completion while working to increase quality of deliverables for data conversion.
Willing to work flexible hours as needed to support data conversion activities, answer questions, and ensure successful ingestion of data into go-forward platform.
Establishes and maintains standards for quality, efficiency, and timeliness in collaboration with the Data Integration Manager.
Always provides excellent customer service.
Communicates with customers and other staff members in a courteous, responsive, and helpful manner.
Works with customers as needed on issues that may arise during the project life cycle.
Assists in the care and maintenance of department facilities, equipment, and supplies.
Participates in committees and/or focus groups as requested.
Completes other job-related assignments and special projects as directed.

Education & Experience:

BS or MS in Informatics, Computer Science, Mathematics or similar; or equivalent experience
5+ years of data conversion and integration experience
5+ years of experience working with relational databases
Epic Bridges Certification
Experience working in MSSQL and PostgreSQL
Experience taking accountability for high-profile projects

Job Specifications:

Possesses impeccable written and verbal communication skills

Strong problem solving, analytical, and interpersonal qualities
Knowledge with querying and manipulating large-scale databases
Ability to analyze data stored in a variety of formats to deliver high quality output
Deep understanding of data conversion processes and best practices
Strategy formulation and development of successful legacy data conversions.
Excellent organizational skills and attention to detail

Drive to complete project deliverables against aggressive timeline requirements
Be easy to work with and a great team-player
Ability to effectively prioritize and handle multiple tasks and projects

Other:

Willing and ready to exemplify HHIT’s core values on a daily basis
Responsible for protecting data entrusted to HHIT by customers or other parties by strictly adhering to HHIT’s data security and privacy policies and procedures, as well as HIPAA, PIPEDA and all other applicable law.
Speaking and writing English is a requirement for this position
Must be authorized to work in the United States

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times

Quick Apply

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