Top 71 It support specialist Jobs in Brighton Mi

IT Support Technician, Assoc I
ITC Holdings Corp. —Novi, MI
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
3d
IT Support Assistant (Part-Time)
Canton Township —Plymouth, MI
- From $22.91 an hour
- Part-time
- Background check
- Computer science
- Computer Science
8d
IT Helpdesk Level 1/2
ZOLLER INC. —Ann Arbor, MI
- Full-time
- Mid-level
- Office
- Mentoring
- Paid holidays
- Health insurance
5d
IT Support Sr Specialist
Kem Krest —Brighton, MI
- Research
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Quick Apply
2d
Desktop Support I
Lake Trust Credit Union —Brighton, MI
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- 401(k) matching
IT Support Analyst - Plum Market Corporation, Inc.
Plum Market —Farmington Hills, MI
- Full-time
- Background check
- Office
- Windows
- Paid holidays
- Health insurance
10- Month Technical Assistant
Ann Arbor Public Schools —Ann Arbor, MI
- Online Application
- School experience
- Classroom
- Basic math
IT Helpdesk
SBT Global, Inc. —Plymouth, MI
- $60,000 - $65,000 a year
- Contract
- 5 years
- English
- Senior level
Quick Apply
IT Support
EWIE Group —Ann Arbor, MI
- Computer Science
- Analysis skills
- 1 year
Quick Apply
IT Specialist
Member Driven Technologies —Farmington, MI
- $45,000 - $55,000 a year
- Weekends as needed
- Hybrid work
- Azure
- Mid-level
- Office
Quick Apply
IT Service Desk Technician
OHM Advisors —Ann Arbor, MI
- Full-time
- Office
- Windows
- Conflict management
- Profit sharing
- Wellness program
Quick Apply
Senior Desktop Support Specialist
University of Michigan —Ann Arbor, MI
- $60,000 - $80,000 a year
- Full-time
- Background check
- Laboratory
- Classroom
- Disability insurance
- Health insurance
IT Support Specialist (Level 1)
Ayar Law —Farmington Hills, MI
- $45,000 - $50,000 a year
- Full-time
- Windows
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
Automotive Diagnostic Software Support Specialist
HCL Technologies —Farmington, MI
- $20 an hour
- 8 hour shift
- Hybrid work
- Background check
- Writing skills
- English
- Health savings account
- AD&D insurance
Quick Apply
12d
Automotive Diagnostic Specialist
HCL Technologies —Farmington, MI
- $20 an hour
- 8 hour shift
- Hybrid work
- Background check
- Writing skills
- English
- Health savings account
- AD&D insurance
Quick Apply
1d
IT Systems Engineer - Tier 3
STACK Cybersecurity —Livonia, MI
- $80,000 - $120,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Health insurance
Quick Apply
Service Desk Analyst
Datanetiix Solutions —Oakland County, MI
- Contract
- Mid-level
- In-person
- Work from home
4d
Technical Support Analyst
Clarivate —Ann Arbor, MI
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- SQL
1d
Technical Support Analyst
Ex Libris —Ann Arbor, MI
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- SQL
IT Support Specialist
NuTelsys —Livonia, MI
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Mid-level
- Profit sharing
- Health insurance

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it support specialist jobs near brighton mi

IT Support Technician, Assoc I

ITC Holdings Corp. -
Novi, MI

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Job Details

Full-time
3 days ago

Qualifications

Microsoft Outlook
Smartphone (troubleshooting support)
Laptop (troubleshooting support)
iOS
Windows
Printer (troubleshooting support)
Internal employee customer service
Email configuration (technical support)
Video conferencing software
Productivity software support
Desktop (troubleshooting support)
Customer support ticket management
Microsoft Teams
UEM
Customer support
Video conferences (communication methods)
Desktop administration
Peripheral hardware support
Video conferencing systems operation
IT department experience
Ticketing system technical support

Full Job Description

JOB SUMMARY

Provides high-quality, responsive tier I and tier II technical support for end users across a variety of devices, applications, and collaboration technologies. Ensures employees can effectively utilize company technology to perform business functions. Problem resolution may involve diagnostic tools, ticketing systems, knowledge base resources, and hands-on support for end-user devices and workplace technologies.

ESSENTIAL DUTIES & RESPONSIBILITIES

Provides help desk support for users operating Windows and iOS/iPadOS devices, including remote users

Troubleshoots and resolves issues involving laptops, workstation peripherals, operating systems, virtual machines, and line-of-business applications

Supports Microsoft 365 applications and services, including Outlook, Teams, and OneDrive

Troubleshoots and resolves end-user network connectivity issues involving wired, wireless, and VPN solutions

Troubleshoots and supports conference room and A/V technologies used throughout the organization

Installs, configures, and maintains an enterprise printing solution and related end-user equipment

Deploys, configures, maintains, and replaces endpoint devices in accordance with established lifecycle management processes

Installs, configures, and decommissions standard workstation equipment including monitors, docking stations, and peripherals

Documents troubleshooting steps and solutions within the IT ticketing system, contributing to the IT knowledge base where able

Communicates with end users to provide status updates, technical guidance, and a high level of customer service

Adheres to established IT procedures, cybersecurity standards, and asset management practices

REQUIREMENTS

Associate degree in Computer Science or a related technical area with a minimum of one (1) year of experience in Information Technology, or relevant, equivalent experience and/or education

Experience with Windows and iOS/iPadOS operating systems

Experience supporting Microsoft 365 applications, Microsoft Teams, conferencing technologies, mobile device management (MDM) solutions such as Intune, and endpoint management platforms such as SCCM

Experience with ServiceNow or a similar IT ticketing system

Experience and understanding of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name Server (DNS), Active Directory (AD), and Dynamic Host Configuration Protocol (DHCP)

Knowledge of information technology products and services, including workstation equipment, peripherals, and printing solutions

Demonstrated analytical and problem-solving skills with the ability to diagnose and resolve common technical issues

Strong organizational skills with the ability to manage multiple tasks simultaneously

Demonstrated initiative, accountability, and ability to provide consistent, high-quality customer support to employees across a variety of technical skill and organizational levels

Ability to travel by automobile or commercial airline to remote sites (including overnight stays) as needed (10-20%)

Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.

Apply Now

Refine Your Search

it support specialist jobs in brighton mi

IT Support Technician, Assoc I

IT Support Assistant (Part-Time)

IT Helpdesk Level 1/2

IT Support Sr Specialist

Desktop Support I

IT Support Analyst - Plum Market Corporation, Inc.

10- Month Technical Assistant

IT Helpdesk

IT Support

IT Specialist

IT Service Desk Technician

Senior Desktop Support Specialist

IT Support Specialist (Level 1)

Automotive Diagnostic Software Support Specialist

Automotive Diagnostic Specialist

IT Systems Engineer - Tier 3

Service Desk Analyst

Technical Support Analyst

Technical Support Analyst

IT Support Specialist

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