Top 31 It Jobs in Bristol,+va

Help Desk Technician
Food City —Abingdon, VA
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
10d
IT Desktop Support (8a-5p) IT Enterprise Technology - Johnson City, TN
Ballad Health —Kingsport, TN
- Weekends as needed
- Remote
- Office
- High school diploma or GED
- 1 year
4d
IT Support Specialist
Dentsply Sirona —Johnson City, TN
- Online Application
- Microsoft Outlook
- Research
- Mid-level
Geek Squad Agent (Retail Store)
Best Buy —Johnson City, TN
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
12d
IT Help Desk Technician
Unbound Digital —Johnson City, TN
- $15 - $20 an hour
- Full-time
- Background check
- Clean driving record
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
IT Desktop Support (8a-5p) IT Enterprise Technology, Bristol, TN
Ballad Health —Johnson City, TN
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
11d
TECHNICAL SUPPORT SPECIALIST
SOFHA EMPLOYMENT SERVICES INC —Johnson City, TN
- Full-time
- Medical office experience
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
4d
IT Support Specialist
BrookWell Infusion —Johnson City, TN
- $15 - $18 an hour
- Computer literacy
- Office
- Ability to lift 50 pounds
Quick Apply
Sr. IT Architecture and Systems Engineer
The Aerospace Corporation —Westfield, VA
- $151,300 - $226,900 a year
- Full-time
- Engineering
- Analysis skills
- Contracts
- Paid holidays
- Relocation assistance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Bristol, TN
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Accounting and Information Systems Auditor
Tennessee Comptroller of the Treasury —Kingsport, TN
- Full-time
- CPA
- Computer Science
- Mid-level
- Health insurance
- 401(k)
Customer Service Engineer
Kentro —Mountain Home, TN
- Overtime
- Computer Science
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
1d
Dynamic Server Support
Worldwide TechServices —Blountville, TN
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
Digital Care Technical Engineer (8a-5p) Johnson City, TN
Ballad Health —Johnson City, TN
- Weekends as needed
- System design
- Mid-level
- 3 years
RMA Customer Service
Diversified Power International LLC —Piney Flats, TN
- Writing skills
- IT
- Associate's degree
Technology Service Technician (Part Time)
Hard Rock Hotel & Casino Bristol —Bristol, VA
- $18 - $23 an hour
- Part-time
- Background check
- Microsoft Outlook
- Writing skills
Quick Apply
2d
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Manager of IT Application - IFS ERP
Monarch Landscape Companies —United States
- $125,000 - $150,000 a year
- Full-time
- 7 years
- Computer Science
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
Manager of End User Computing - Hospital / Healthcare - REMOTE
Medix —United States
- $65 - $85 an hour
- Contract
- Hybrid work
- Background check
- Travel
- Fair chance
Quick Apply
3d
Sr. Security Engineer (Remote)
Govcio LLC —United States
- $175,000 - $200,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 11+ years
2d

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Help Desk Technician

Food City -
Abingdon, VA

Apply Now

Job Details

Full-time
10 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k) matching
Employee stock ownership plan
Flexible schedule

Qualifications

High school diploma or GED

Full Job Description

About the Position:

The Help Desk Technician will answer incoming calls from store associates regarding problems with store equipment, procedures, and job functions, and address their problems with a sense of urgency related to their problem or contact the appropriate person to resolve the stores issue. The Help Desk Technician will also acknowledge refrigeration and security alarms received from the store and contact the appropriate store personnel regarding those alarms. A Help Desk Technician must have excellent customer service skills along with good troubleshooting skills and problem-solving techniques. This is a full time and hourly position.

SCHEDULE: Day Shift

ESSENTIAL JOB FUNCTIONS:

Monitor, log, and call on security and refrigeration alarms.
Answer and log all incoming calls into the Help Desks software system for tracking.
Troubleshoot and place problems related to:
Front-End Departments equipment (i.e. registers, scanner/scales, printers, pin pads, self-checkout kiosks, etc.)
Front-End Departments software applications (i.e. register, self-checkout kiosks, Computer Room software, etc.)
Money/Safe balancing issues
EFT problems (i.e. pin pads, software applications, communications, etc.)
Gift Cards and Phone Cards (i.e. procedures for activating/deactivating cards, troubleshooting for declined cards, checking balances, etc.)
Price changes (i.e. downloading to the store, registers, and wireless scales)
Back Office equipment (i.e. PCs, printers, fax machines, modems, Training Computers, etc.)
Back Office software applications (i.e. Timekeeping Systems, Ordering, Receiving, Sales keying, E-mail, Training)
Pharmacy equipment (i.e. PCs, printers, etc.)
Pharmacy software applications (i.e. dispensing ordering prescriptions, inventory)
Gas-N-Go equipment (PCs, scanners, printers, dispensers, leak detection, pumps, etc.)
Store Department equipment (i.e. label makers, scales, Hobart equipment, etc.)
Store Maintenance equipment (i.e. lights, doors, heating and air conditioning, plumbing, roof leaks, parking lots, various electrical problems, generators, etc.)
Communications (i.e. Frame Relay, telephones, phone and fax lines, intercom systems)
Security (i.e. keypads, break-ins, store security contacts, security cameras, and PCs)
Any other problems that may arise
Dispatch Technicians or third parties.
Follow up on logged calls.
Monitor the Frame Relay communication.
Unlock Associate email and internet accounts.
Monitor scale communication and resend appropriate changes to scales.

QUALIFICATIONS:

High School degree required; some college preferred.
Knowledge of retail store activities, duties, and equipment, preferred.
Ability to relay instructions via phone.
Ability to type with speed and accuracy.
Basic knowledge of computer equipment, including email, and Windows applications.
Ability to maintain strictest confidentiality.
Excellent verbal and written communication skills.
Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals, daily.
Ability to attend on-site work during normal business hours, in the typical work week, as well as extra time as needed to fulfill job duties through regular attendance.

Benefits of Working for Food City:

401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!

About Food City:

Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.

Brand: Food City
Address: 1 Food City Circle Abingdon, VA - 24210
Property Description: 120 - Food City Corporate Center
Property Number: 120

Apply Now

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