Top 139 Information technology specialist Jobs in Bristol, Pa

Production Support Specialist (Part-Time)
Worldgate, llc —Newtown, PA
- $25 - $28 an hour
- Part-time
- Background check
- Customer service
- Word processing
Quick Apply
4d
IT Specialist I
Rivers Casino Philadelphia —Philadelphia, PA
- Weekends as needed
- 18 years or older
- Pass drug screening
- Conflict management
Quick Apply
2d
IT Support Specialist
SMB Team —Philadelphia, PA
- $50,000 - $60,000 a year
- Email
- Remote
- Google Workspace
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
Women Against Abuse —Philadelphia, PA
- $65,000 - $96,000 a year
- 5 years
- Writing skills
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Technology Support Specialist
Morgan, Lewis & Bockius —Philadelphia, PA
- Full-time
- High school diploma or GED
- Trade school
- Fair chance
CSRR-2026-35 Information Technology Specialist
New Jersey Department of Environmental Protection —Trenton, NJ
- $66,592.01 - $97,353.91 a year
- Full-time
- Computer science
- Microsoft Excel
- Azure
- Health savings account
- Paid holidays
Product Specialist - Trenton, NJ/REMOTE - Need Lcoals
Software Technology Inc —Trenton, NJ
- Remote
- Research
- Mid-level
- Analysis skills
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IT Specialist/Manager
InSite Health —Marlton, NJ
- $80,000 - $130,000 a year
- Full-time
- Hybrid work
- Google Workspace
- 5 years
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
4d
Cybersecurity Awareness Program Specialist - Hybrid
NJM Insurance Group —Trenton, NJ
- $104,686 - $131,986 a year
- Full-time
- Hybrid work
- Computer Science
- HIPAA
- Research
- Paid parental leave
- Disability insurance
Desktop Support Specialist
SDNA Tech —Blue Bell, PA
- $50,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Specialist, IT – GxP Technical Support
Rocket Pharmaceuticals —Cranbury, NJ
- $54,000 - $82,000 a year
- Full-time
- Computer Science
- Laboratory experience
- Mid-level
- Paid holidays
- Health insurance
5d
IT Support Specialist I
Burlington Stores —Burlington, NJ
- $15.60 - $22.00 an hour
- Full-time
- Azure
- Windows
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
10d
IT Professionals
Man Infotech —Cranbury, NJ
- $151,000 a year
- Mid-level
Technology Support Specialist
Morgan Lewis —Philadelphia, PA
- Full-time
- High school diploma or GED
- Trade school
- Fair chance
Campus Safety Technology Specialist
The College of New Jersey —Ewing, NJ
- $63,833.23 - $102,164.26 a year
- Online Application
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Health Information Technology Specialist East
IQVIA —Philadelphia, PA
- $125,000 - $135,000 a year
- Full-time
- System design
- Mid-level
- Master's degree
Application Support Specialist
City of Philadelphia —Philadelphia, PA
- $65,000 - $74,907 a year
- Email
- Research
- Mid-level
- 3 years
- Wellness program
- Paid holidays
Quick Apply
Application Analyst - Resolute Professional Billing
Temple University Health System —Philadelphia, PA
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
6d
Network Support Specialist
Archdiocese of Philadelphia —Philadelphia, PA
- Weekends as needed
- Google Workspace
- Mid-level
- Office
Product Support Specialist
Experis —Princeton, NJ
- Contract
- Nursing
- Mid-level
- 3 years
Quick Apply

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information technology specialist jobs near bristol, pa

Production Support Specialist (Part-Time)

Worldgate, llc -
Newtown, PA

Quick Apply

Job Details

Part-time
$25 - $28 an hour
4 days ago

Qualifications

System troubleshooting
Customer service
High school diploma or GED
Case management
Phone triage
Ticketing system technical support
Help desk

Full Job Description

Company Overview & Culture:

Worldgate is a certified Woman-Owned Small Business headquartered in Northern Virginia that provides IT Consulting Services to our SLED clients. We specialize in delivering high-quality enterprise technology and Enterprise Resource Planning (ERP) system optimization services across Human Capital, Payroll, and Financial Management systems. Our mission is to provide exceptional service that enables our clients to be their best for their stakeholders, create an empowering workplace for our employees, and give back to our communities in meaningful ways. Worldgate has been named to the Inc. 5000 list of fastest-growing private companies three times. In recognition of our commitment to fostering a positive work environment, Worldgate was honored with the Inc. Best Workplaces award in 2024 and The Washington Post Top Workplaces in 2022.

Job Summary:

The Production Support Specialist serves as the first point of contact for students, faculty, and staff seeking technical assistance at a higher education institution through a centralized ticketing system, service window, phone calls, and email communications. This role is responsible for providing timely, professional, and customer-focused support by reviewing, triaging, and resolving incoming support requests or escalating issues as appropriate.

The Production Support Specialist must be reliable, punctual, and service-oriented, with the ability to manage multiple requests simultaneously while maintaining accurate documentation. This position plays a key role in supporting student-facing technologies, ensuring efficient issue resolution, consistent service delivery, and a positive end-user experience.

Essential Responsibilities:

Receive, review, and manage incoming support requests through the designated ticketing system, ensuring tickets are accurately logged, categorized, and prioritized.

Provide front-line technical support to end users via service window interactions, phone calls, and email correspondence.

Serve as the initial point of contact for production support issues, troubleshooting basic technical problems and gathering required information.

Perform initial diagnostics using established procedures, knowledge articles, and targeted questions to identify the root cause of reported issues.

Resolve routine and known issues by following documented processes and walking users through solutions as needed.

Escalate unresolved, complex, or high-priority issues to the appropriate support teams in accordance with defined escalation protocols.

Maintain detailed, timely, and accurate documentation of all interactions, actions taken, and resolutions within the ticketing system.

Communicate clearly with users regarding ticket status, expected resolution timelines, and next steps.

Monitor ticket queues to ensure service level expectations are met and follow up on open or pending requests.

Identify recurring issues and trends and share insights with internal teams to support continuous process improvement.

Adhere to assigned schedules to ensure consistent coverage of service windows and communication channels.

Participate in required training, team meetings, and knowledge-sharing sessions to remain current on systems, tools, and support procedures.

Corporate Standards:

Comprehend and align to established goals and objectives within the framework of the Worldgate Continuous Feedback Approach

Stay up to date on computer skills and best practices, such as word processing software, spreadsheet software, presentation software, Adobe software, email management, digital calendars, and video conferencing

Understand Worldgate’s mission, values, and behaviors (The Worldgate Way) and ensure that daily interactions with Worldgate internal and external parties align to Worldgate’s values and behaviors

Comply with criminal background check standards by maintaining a clear record throughout employment

Key Competencies:

Customer/Client Focus

Communication

Technical Aptitude

Dependability & Reliability

Problem Solving

Qualifications & Skills:

High School Diploma or equivalent

1+ years of experience in a help desk, production support, or customer service environment, preferably supporting end users in a student-facing setting

Experience working within a ticketing or case management system

Strong verbal and written communication skills, including a professional phone presence

Ability to manage multiple requests in a fast-paced, service-oriented environment, with frequent student interaction

Strong troubleshooting and analytical skills

Proficiency with standard computer applications, including email, calendars, word processing, spreadsheets, and virtual collaboration tools

Equal Opportunity Statement:

Worldgate LLC provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, age, creed, religion, sex, sexual orientation, ancestry, national origin, disability, pregnancy, marital status, or gender identity.

Expected hours: 20 per week

Work Location: In person

Quick Apply

Refine Your Search

information technology specialist jobs in bristol, pa

Production Support Specialist (Part-Time)

IT Specialist I

IT Support Specialist

IT Specialist

Technology Support Specialist

CSRR-2026-35 Information Technology Specialist

Product Specialist - Trenton, NJ/REMOTE - Need Lcoals

IT Specialist/Manager

Cybersecurity Awareness Program Specialist - Hybrid

Desktop Support Specialist

Specialist, IT – GxP Technical Support

IT Support Specialist I

IT Professionals

Technology Support Specialist

Campus Safety Technology Specialist

Health Information Technology Specialist East

Application Support Specialist

Application Analyst - Resolute Professional Billing

Network Support Specialist

Product Support Specialist

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