Top 505 Customer specialist Jobs in Bristol, Tn

Patient Access Specialist
Ensemble RCM LLC —Bristol, TN
- $17.00 - $18.15 an hour
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
4d
Precertification Specialist - PT/OT
Watauga Orthopaedics PLC —Johnson City, TN
- $16 - $19 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
12d
COTA / Certified Occupational Therapist Assistant - Home Health
Adoration Health —Kingsport, TN
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Mileage reimbursement
- Health insurance
Medical Lead Veterinarian
Indian Ridge Animal Hospital Inc —Kingsport, TN
- $110,000 - $150,000 a year
- Full-time
- Senior level
- Leadership
- 2 years
- Paid parental leave
- Disability insurance
Quick Apply
Home Buying Specialist
Pro Source Home Buyers —Tri-Cities, TN
- $100,000 - $150,000 a year
- Full-time
- Background check
- Sales
- Basic math
- 401(k)
- Paid time off
Quick Apply
OBGYN Hospitalist/Laborist Physician
ETS OBGYN —Johnson City, TN
- 8 hour shift
- Medicine
- BC/BE
- Inpatient
- Health insurance
- Dental insurance
Quick Apply
Dry Van Class A CDL Truck Driver
Western Express —Kingsport, TN
- Up to $0.55 per mile
- Urgently hiring
- No touch freight
- Dry van
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Entry Level Class A CDL Truck Driver
Western Express —Johnson City, TN
- Up to $0.48 per mile
- Urgently hiring
- Dry van
- No experience needed
- CDL A
- Health insurance
- Dental insurance
Quick Apply
HR Generalist
A.O. Smith —Johnson City, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Military Service - U.S. Air National Guard, Avionics Test Station, Components and Electronic Systems
Military Service - U.S. Air National Guard Recruiting —Tennessee
- From $50,000 a year
- Full-time
- High school diploma or GED
- Entry level
Military Service - U.S. Air National Guard, Battle Management Operations
Military Service - U.S. Air National Guard Recruiting —Tennessee
- From $49,838.78 a year
- Full-time
- English
- High school diploma or GED
- Driver's License
- Health insurance
Military Service - U.S. Air National Guard, Aerospace Ground Equipment
Military Service - U.S. Air National Guard Recruiting —Tennessee
- From $49,838.78 a year
- Full-time
- Mid-level
- Health insurance
Military Service - U.S. Air National Guard, Biomedical Equipment
Military Service - U.S. Air National Guard Recruiting —Tennessee
- From $49,838.78 a year
- Full-time
- 18 years or older
- Military
- High school diploma or GED
- Health insurance
Merchandising Specialist
PRE-US —Bristol, VA
- $14 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
Quick Apply
COA/COT Ophthalmic Photographer
Southeastern Retina Associates —Johnson City, TN
- Full-time
- Anatomy knowledge
- Surgery
- Customer service
- Health savings account
- Health insurance
Quick Apply
11d
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —Tennessee
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Paid time off
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —Tennessee
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
Tree Inventory Inspector / Arborist
ArborPro —Tennessee
- $21 - $40 an hour
- 8 hour shift
- Mid-level
- 3 years
- Driver's License
- Fuel card
- Paid holidays
Quick Apply
Entry Level Class A CDL Truck Driver
Western Express —Tennessee
- Up to $0.48 per mile
- Urgently hiring
- Dry van
- No experience needed
- CDL A
- Health insurance
- Dental insurance
Quick Apply
6d
Licensed Social Worker
R.A.M. Healthcare Consulting Group, Inc. —Johnson City, TN
- From $30 an hour
- Full-time
- Master of Social Work
- Hospital
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
Quick Apply
12d

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Patient Access Specialist

Ensemble RCM LLC -
Bristol, TN

Apply Now

Job Details

$17.00 - $18.15 an hour
4 days ago

Benefits

Tuition reimbursement

Qualifications

Customer service
High school diploma or GED

Full Job Description

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $17.00 - $18.15/hr based on experience

***This position is an onsite role at Ballad and candidates must be able to work on-site***

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:

The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.
Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.
Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name.
Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

Experience:

1+ years of customer service experience

Required Education:

High School Diploma/GED Required

Certification:

CRCR Required within 6 months of hire (Company Paid)

#INDHP

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

Innovation
Work-Life Flexibility
Leadership
Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble

Apply Now

Refine Your Search

customer specialist jobs in bristol, tn

Patient Access Specialist

Precertification Specialist - PT/OT

COTA / Certified Occupational Therapist Assistant - Home Health

Medical Lead Veterinarian

Home Buying Specialist

OBGYN Hospitalist/Laborist Physician

Dry Van Class A CDL Truck Driver

Entry Level Class A CDL Truck Driver

HR Generalist

Military Service - U.S. Air National Guard, Avionics Test Station, Components and Electronic Systems

Military Service - U.S. Air National Guard, Battle Management Operations

Military Service - U.S. Air National Guard, Aerospace Ground Equipment

Military Service - U.S. Air National Guard, Biomedical Equipment

Merchandising Specialist

COA/COT Ophthalmic Photographer

RSVP - W2 Life Insurance Specialist - Remote - Hiring Event

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

Tree Inventory Inspector / Arborist

Entry Level Class A CDL Truck Driver

Licensed Social Worker

I want to receive the latest job alert for customer specialist in bristol, tn

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