Top 26 Center manager Jobs in Bristol, Va

Manager, Consumer Call Center (8a-5p) Administrative -Bristol, TN
Ballad Health —Bristol, TN
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
Call Center Operations Manager - Kingsport & Blountville, TN
ACT —Blountville, TN
- Full-time
- Mid-level
- Children
- Recruiting
- Paid holidays
- Paid time off
Quick Apply
4d
Call Center Operations Manager - Healthcare - Fairview, TN
ACT —Johnson City, TN
- Full-time
- Mid-level
- High school diploma or GED
- Criminal background check
- Paid holidays
- Paid time off
Quick Apply
11d
Business Office Assistant AP PR
ABINGDON HEALTH CARE LLC —Abingdon, VA
- Full-time
- Computer literacy
- Office
- Analysis skills
Quick Apply
Manager of 24/7 & Customer Support Operations
GridCARE —Johnson City, TN
- $120,000 - $180,000 a year
- Weekends as needed
- Engineering
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
16h
Project Manager - Data Center
TEC Industrial, Inc. —Kingsport, TN
- Full-time
- Construction site
- Bachelor's degree
- Contracts
- Health insurance
- Dental insurance
Quick Apply
Center Supervisor
Proud Moments —Johnson City, TN
- Full-time
- Management
- Mid-level
- Clinic
- Health insurance
- Dental insurance
9d
Unit Manager, RN
The Rehab Center at Bristol —Bristol, VA
- $38 - $42 an hour
- Part-time
- Skilled nursing facility
- Patient monitoring
- RN License
- Health insurance
- Dental insurance
Quick Apply
1d
Outside Salesperson
Hajoca Corporation —Kingsport, TN
- Full-time
- Background check
- 18 years or older
- Microsoft Excel
- Profit sharing
- Wellness program
Quick Apply
14d
Family Coach, Tennessee Families Thrive: SWORPS - UTK
University of Tennessee Health Science Center —Elizabethton, TN
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Writing skills
- Mid-level
10d
Store Manager - Store 1555
Tire Choice Auto Service Centers —Johnson City, TN
- $70,000 - $95,000 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Lead Patient Flow Coordinator (7a-7p) Clinical Command Center, - Johnson City, TN
Ballad Health —Johnson City, TN
- Rotating weekends
- Nursing
- 5 years
- Mid-level
Entry-level Lube Tech/Technician
Valvoline Instant Oil Change —Bristol, TN
- $15 an hour
- Holidays
- Customer service
- English
- Ability to climb stairs
- Health savings account
- Paid holidays
Quick Apply
3d
Multi Skilled Operator
Salute Inc. —United States
- $28 an hour
- Full-time
- Customer service
- Mid-level
- Ability to climb stairs
- Paid holidays
- Health insurance
9d
Center Account Manager, Cystic Fibrosis (Great Lakes - Minnesota, Wisconsin, North Dakota, South Dakota, and Iowa)
Vertex Pharmaceuticals —United States
- $122,400 - $183,600 a year
- Weekends as needed
- Up to 50% travel
- 5 years
- Mid-level
- Loan repayment program
- Dental insurance
Senior Project Manager – New Electrical Hyperscale Data Center Construction
Owen Electric —United States
- Full-time
- Construction site
- Continuous improvement
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
18h

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Call Center Operations Manager - Kingsport & Blountville, TN
ACT —Blountville, TN
Monitors associate’s calls to ensure employee is meeting demeanor, accuracy, and conformity to company and client policies.
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4d
Call Center Operations Supervisor - Kingsport & Blountville, TN
ACT —Bristol, TN
Monitors associate’s calls to ensure employee is meeting demeanor, accuracy, and conformity to company and client policies. High School diploma or GED.
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4d

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center manager jobs near bristol, va

Manager, Consumer Call Center (8a-5p) Administrative -Bristol, TN

Ballad Health -
Bristol, TN

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Job Details

Full-time

Qualifications

Phone communication
HIPAA
Client database systems
Computer skills
CRM system proficiency
Marketing

Full Job Description

Job Description:
Summary:

The Consumer Contact Center Manager is responsible for coordinating the daily functions of the Consumer Call Center team which serves as a central resource for our patients, community members, and healthcare providers with any questions, concerns, or needs specific to Ballad Health and the communities we serve. The Manager must promote effective communication and performance of duties to support the department's workflow and Team Members workload. The Manager will ensure excellent customer service provided by this team by way of complete and accurate customer documentation and ongoing team member training.
ESSENTIAL FUNCTIONS:
1. Oversees the day-to-day operations including managing staff and providing external and internal customer service
2. Provides on-site and virtual supervision and is directly involved in answering and monitoring phone lines to model productivity, quality, and customer service standards
3. Supervises all Team Member related matters including Hiring, training, coaching, evaluating performances, disciplining, and leading call center representatives as they provide support for customers
4. Assures that excellent customer service is provided by offering professional development to the Team Members of the Consumer Call Center through training, coaching and leadership
5. Escalates customer concerns appropriately and timely
6. Maintains knowledge base for the IT platforms, CRM management, phone system, and operational procedures specific to the call center
7. Ensures team is appropriately staffed at all times to handle call center volume

Requirements:

A Bachelor's degree in a Science, Health Related or Business field preferred. Must have excellent communications, marketing, and customer service skills.

Four to Five years of call center work experience needed with call center management experience preferred.
Knowledge of:

Computer software applications and databases, experience with a CRM platform
HIPAA laws and regulations

Work Requirements:
Shift: Day
On Call: No
Weekends: No
Travel Required: Local Travel
Shift Details: 8a-5p
City/State: Johnson City, TN

Location:
Bristol Regional Medical Center

Apply Now

Refine Your Search

center manager jobs in bristol, va

Manager, Consumer Call Center (8a-5p) Administrative -Bristol, TN

Call Center Operations Manager - Kingsport & Blountville, TN

Call Center Operations Manager - Healthcare - Fairview, TN

Business Office Assistant AP PR

Manager of 24/7 & Customer Support Operations

Project Manager - Data Center

Center Supervisor

Unit Manager, RN

Outside Salesperson

Family Coach, Tennessee Families Thrive: SWORPS - UTK

Store Manager - Store 1555

Lead Patient Flow Coordinator (7a-7p) Clinical Command Center, - Johnson City, TN

Entry-level Lube Tech/Technician

Multi Skilled Operator

Center Account Manager, Cystic Fibrosis (Great Lakes - Minnesota, Wisconsin, North Dakota, South Dakota, and Iowa)

Senior Project Manager – New Electrical Hyperscale Data Center Construction

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