Top 25 Customer service and operations Jobs in Bristol, Va

Front Office Manager
The Virginian Golf Club Inc —Bristol, VA
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
6d
Manager, Consumer Call Center (8a-5p) Administrative -Bristol, TN
Ballad Health —Bristol, TN
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
Operations Supervisor - Bristol, TN - Internal Only
ACT —Bristol, TN
- Full-time
- Mid-level
- High school diploma or GED
- Criminal background check
- Opportunities for advancement
- Flexible schedule
Quick Apply
Call Center Operations Supervisor - Kingsport & Blountville, TN
ACT —Bristol, TN
- Full-time
- Mid-level
- High school diploma or GED
- Criminal background check
- Opportunities for advancement
- Flexible schedule
Quick Apply
6d
Manager of 24/7 & Customer Support Operations
GridCARE —Johnson City, TN
- $120,000 - $180,000 a year
- Weekends as needed
- Engineering
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
2d
Sr. Dispatcher
Shentel —Lebanon, VA
- $33,000 - $45,000 a year
- Online Application
- Microsoft Word
- Mid-level
- High school diploma or GED
Quick Apply
8d
Call Center Operations Manager - Kingsport & Blountville, TN
ACT —Blountville, TN
- Full-time
- Mid-level
- Children
- Recruiting
- Paid holidays
- Paid time off
Quick Apply
6d
Call Center Operations Manager - Healthcare - Fairview, TN
ACT —Johnson City, TN
- Full-time
- Mid-level
- High school diploma or GED
- Criminal background check
- Paid holidays
- Paid time off
Quick Apply
13d
Call Center Operations Supervisor - Healthcare - Fairview, TN
ACT —Johnson City, TN
- Full-time
- Mid-level
- High school diploma or GED
- Criminal background check
- Opportunities for advancement
- Flexible schedule
Quick Apply
13d
Dental Front Office
Affordable Care, LLC —Bluff City, TN
- Full-time
- Dental office
- Mid-level
- 2 years
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Manager - State Farm Agent Team Member
Bill Lawson - State Farm Agent —Kingsport, TN
- $20 an hour
- Full-time
- 5 years
- Office
- Mentoring
- Paid time off
Quick Apply
Front Desk Agent - Hotel Operations- J1
Hard Rock Hotel & Casino Bristol —Bristol, VA
- $14 - $19 an hour
- Part-time
- Background check
- Microsoft Excel
- Basic math
Quick Apply

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GUEST EXPERIENCE HOST - OPERATIONS
Merlin Entertainments —Columbus, OH
Keep Experiences Running Smoothly – Help manage queues and maintain a safe, organized environment for all guests.
$14.25 an hour
10d
Towing Dispatcher
Eitels Towing —Orient, OH
Receive incoming calls or electronic requests for towing assistance from drivers, law enforcement agencies, or other stakeholders.
From $20 an hour
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Front Office Manager

The Virginian Golf Club Inc -
Bristol, VA

Apply Now

Job Details

Full-time
$45,000 - $50,000 a year
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication
Productivity software
Associate's degree

Full Job Description

Job Title: Front Office Manager
Reports To: General Manager
Coordinates With: Department Heads, Business Office, Membership, F&B, Events
Position Type: Full-Time

Position Overview

The Office Manager at The Virginian Golf Club L.C. is responsible for ensuring smooth and efficient daily operations of the club office, financial processes, and administrative functions. This role provides critical support to leadership and department heads by managing accounts receivable, accounts payable, purchasing, reporting, and member account oversight. The Office Manager also serves as a key operational partner in compliance, process improvement, and team coordination.

About Us:

At The Virginian Golf Club & Nicewonder Farm & Vineyards, we believe in more than just beautiful views and top-tier amenities — we believe in creating experiences that linger. Located across 1,500+ acres in Virginia’s highlands, our private community blends championship golf, elegant lodging, curated cuisine, and award-winning wine into one destination you’ll never forget.

From Tom Fazio’s pristinely sculpted golf course, to our boutique Inn and luxury yurts, to Hickory — our fine dining restaurant — everything we do is rooted in hospitality, nature, craftsmanship, and joy. We are growing, innovating, and deeply committed to quality in every service and encounter.

Join us, help us craft memorable moments, and be part of a team that blends country elegance with genuine warmth.

Key Responsibilities

Manage day-to-day administrative operations, including processing invoices, coding expenses, and reconciling accounts.
Maintain accurate financial and operational records for the club, including member accounts, non-member accounts, and departmental reports.
Ensure compliance with state regulations, including alcohol purchasing, food & beverage reporting, and license renewals.
Order office and operational supplies and oversee vendor relationships, ensuring timely payments and accurate account management.
Develop and maintain standard operating procedures (SOPs) for administrative and operational processes.
Support onboarding of new members and assist with account setup, billing schedules, and member communications.
Oversee accounts receivable and accounts payable, including recurring billing, statement corrections, and collections of outstanding balances.
Manage departmental budgets, monitor spending, and identify cost-saving opportunities.
Reconcile daily, monthly, and periodic financial reports, including comp tracking, deferred revenue, gift certificate and credit book accounts, and manager expense accounts.
Ensure proper documentation and approval for all expenditures and reconciliations.
Work closely with department heads to ensure accurate coding of expenses and reporting of financial data.
Serve as a liaison between the business office, management, and department teams to facilitate smooth operations.
Assist with special projects, employee recognition events, and internal operational initiatives.
Support the implementation of new software modules and upgrades, including system configuration, training, and adoption.

Qualifications

Required:

Associate’s degree in Accounting, Business Administration, Hospitality Management, or related field required; bachelor’s degree preferred.
Minimum of 3 years of experience in office management, accounting, or hospitality operations, preferably in private clubs or service environments.
Experience with financial management software (e.g., Jonas, QuickBooks, or similar) and Microsoft Office Suite.

Preferred:

Bachelor’s degree in Accounting, Business Administration, or related field.
Prior experience in private club, resort, or hospitality finance operations.
Familiarity with payroll systems and basic HR-related recordkeeping (e.g., labor reporting, timesheet verification).

Knowledge, Skills, and Abilities (KSAs):

Strong organizational, analytical, and problem-solving skills.
Attention to detail and accuracy in financial and operational processes.
Excellent interpersonal and communication skills, both written and verbal.
Ability to prioritize tasks and adapt to changing priorities in a fast-paced environment.
Professionalism, discretion, and integrity in handling sensitive information.
Ability to work collaboratively across departments and independently with minimal supervision.

Work Environment / Physical Requirements

Office environment within the club with frequent interaction across departments and with members.
Some physical activity may be required, including walking and lifting light items.
Fast-paced, member-focused environment requiring flexibility and responsiveness.

Benefits of Joining Our Team

At The Virginian Golf Club, Nicewonder Inn, and Nicewonder Farm & Vineyards, we believe our employees are the heart of our success. We’re proud to offer a supportive, rewarding workplace with benefits designed to help you thrive both personally and professionally.

Our benefits include:

Competitive Pay – Fair wages with opportunities for growth.
Health & Wellness – Comprehensive medical, dental, and vision coverage, plus company-provided life insurance at no cost to you.
Retirement Planning – 401(k) plan with company contribution.
Paid Time Off – Vacation, holidays, and sick time to support work–life balance.
Team Member Discounts – Special pricing on lodging, dining, and vineyard experiences.
Beautiful Work Environment – A scenic setting across 1,500+ acres of rolling hills, vineyards, and golf greens.
Career Growth – Training, mentorship, and advancement opportunities across hospitality, golf, and agricultural operations.
Positive Culture – Be part of a professional team that values respect, collaboration, and excellence in service.

EEO Statement

The Virginian Golf Club L.C. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apply Now

Refine Your Search

customer service and operations jobs in bristol, va

Front Office Manager

Manager, Consumer Call Center (8a-5p) Administrative -Bristol, TN

Operations Supervisor - Bristol, TN - Internal Only

Call Center Operations Supervisor - Kingsport & Blountville, TN

Manager of 24/7 & Customer Support Operations

Sr. Dispatcher

Call Center Operations Manager - Kingsport & Blountville, TN

Call Center Operations Manager - Healthcare - Fairview, TN

Call Center Operations Supervisor - Healthcare - Fairview, TN

Dental Front Office

Customer Service Manager - State Farm Agent Team Member

Front Desk Agent - Hotel Operations- J1

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