Top 155 Customer service representative Jobs in Bristol, Va

Customer Service Representative - Tri-Cities, TN
ACT —Bristol, TN
- Full-time
- Background check
- Sales
- Computer literacy
Quick Apply
Customer Service Representative
Shentel —Lebanon, VA
- $42,000 - $60,000 a year
- Online Application
- High school diploma or GED
- 1 year
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Advance Financial —Bristol, TN
- $16 - $24 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Reliable transportation
- Paid parental leave
- Loan repayment program
Quick Apply
Customer Service Representative
Cole's Medical Services —Johnson City, TN
- $16 - $18 an hour
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Client Service Associate-Wealth Services
Brown Edwards —Bristol, TN
- Full-time
- Mid-level
- Office
- Analysis skills
- Profit sharing
- Health savings account
1d
Service Concierge
Tri Cities Chrysler Dodge Jeep Ram —Kingsport, TN
- $20 an hour
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Johnson City, TN
- $17.93 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service
Spec Corp —Piney Flats, TN
- $60,000 - $70,000 a year
- Full-time
- Computer literacy
- Basic math
- Residential
- Health insurance
- Dental insurance
Quick Apply
Client Service Representative
VCA Animal Hospitals —Abingdon, VA
- Weekends as needed
- High school diploma or GED
- 1 year
- Communication skills
- Health insurance
- Dental insurance
4d
Sales Associate / Customer Service - Bristol, TN
Goodwill Industries of Tenneva, inc. —Bristol, TN
- $14.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Customer Support Specialist
Stuart Rush —Damascus, VA
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
Quick Apply
7d
Customer Service Representative (Part-Time) - Afternoon Shift
XPO Logistics Freight Inc. —Blountville, TN
- From $21.53 an hour
- Part-time
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
Quick Apply
Customer Service Representative
Mr. Electric —Johnson City, TN
- Administrative experience
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Customer Service Representative
QUIPT HOME MEDICAL INC —Gray, TN
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
3d
BDC Service
Johnson City Ford —Johnson City, TN
- $15 an hour
- Full-time
- Bilingual
- Dealership
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Operations Supervisor - Bristol, TN - Internal Only
ACT —Bristol, TN
- Full-time
- Mid-level
- High school diploma or GED
- Criminal background check
- Opportunities for advancement
- Flexible schedule
Quick Apply
8d
Customer Service Representative
AO Smith —Johnson City, TN
- Hybrid work
- Microsoft Word
- Inventory management
- 5 years
- Disability insurance
- Health insurance
8d
Scheduler BR Workforce Management
ACT —Blountville, TN
- Overtime
- Mid-level
- High school diploma or GED
- Bachelor's degree
Quick Apply
11d
Customer Service Representative
Alumni Hall Stores, LLC —Bristol, TN
- Part-time
- 18 years or older
- Merchandising
- POS
Quick Apply
6d
Customer Service/Sales
Home Depot —Bristol, VA
- $15 - $18 an hour
- Entry level

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Customer Service Representative - Tri-Cities, TN

ACT -
Bristol, TN

Quick Apply

Job Details

Full-time

Qualifications

Phone communication
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Advanced Call Center Technologies – Job Description
Call Center Representative – Agent
Reports To: Operations Supervisor
Department: Operations
FLSA Status: Non-exempt
Summary
Customer Service Representatives use excellent communication and interpersonal skills to assist customers. In this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with strong negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities

Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds quickly and effectively to customer questions.
Multitasks by documenting information while speaking with the consumer.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients’ specific quality standards.
Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Promotes positive interactions with others through effective communication with customers and team members, including real-time coaching and collaboration.
Regular, predictable, and reliable attendance is critical to success in this role.
Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary; completes tasks on time or communicates alternate plans.
Other duties as assigned by management.

Essential Physical and Communication Requirements

Ability to see sufficiently to read computer screens, system alerts, written materials, and customer account information.
Ability to hear inbound calls and verbal instructions clearly in real-time.
Ability to speak clearly and effectively to customers and team members on the telephone and in person.
Ability to read and comprehend written instructions, system prompts, policies, procedures, and customer information.

Competency Requirements

Data Entry Accuracy – Good attention to detail and basic computer skills.
Communication Skills – Clear communication with employees and customers.
Background Check – Must be able to successfully pass a criminal background check.

Education and/or Experience

High School Diploma or GED required.
Previous call center or customer assistance experience preferred.

Computer Skills

Good typing skills.
Ability to navigate multiple computer screens and applications.

ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge.

Quick Apply

Refine Your Search

customer service representative jobs in bristol, va

Customer Service Representative - Tri-Cities, TN

Customer Service Representative

Customer Service Representative

Customer Service Representative

Client Service Associate-Wealth Services

Service Concierge

Bilingual Multi-Location Customer Service Specialist (Spanish)

Customer Service

Client Service Representative

Sales Associate / Customer Service - Bristol, TN

Customer Support Specialist

Customer Service Representative (Part-Time) - Afternoon Shift

Customer Service Representative

Customer Service Representative

BDC Service

Operations Supervisor - Bristol, TN - Internal Only

Customer Service Representative

Scheduler BR Workforce Management

Customer Service Representative

Customer Service/Sales

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