Top 61 Engagement specialist Jobs in Bristol, Va

Crisis/Triage Specialist - Full Time - Call Center
Frontier Health —Johnson City, TN
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
Intake Specialist
Garza Law Firm, PLLC —Johnson City, TN
- Weekends as needed
- Spanish
- High school diploma or GED
- Travel
Customer Engagement Specialist
Just Jump Bristol LLC —Johnson City, TN
- $15 an hour
- Google Workspace
- Marketing
- Conflict management
Quick Apply
Automotive Product Specialist
Johnson City Acura/Mazda —Johnson City, TN
- $2,500 - $15,000 a month
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Employee discount
Quick Apply
Digital Marketing Specialist (8a-5p) Marketing & PR - Johnson City, TN
Ballad Health —Johnson City, TN
- Full-time
- Marketing
- 5 years
- Office
Manufacturing Leadership Development Specialist
Eastman Chemical Company —Kingsport, TN
- 5 years
- Engineering
- Mid-level
Programmatic Media Specialist (8a-5p) Marketing & PR, Hybrid / Remote, Johnson City, TN
Ballad Health —Johnson City, TN
- Full-time
- Remote
- Marketing
- HIPAA
- Mid-level
Social Media Expert!
Bristol Honda —Bristol, TN
- $15 - $18 an hour
- Part-time
- Dealership
- Mid-level
- 3 years
Quick Apply
Accounts Receivable & Collections Specialist
Rainbow International of the Tri-Cities —Johnson City, TN
- $20 an hour
- Full-time
- Mid-level
- Office
- QuickBooks
- Paid holidays
- Paid time off
Quick Apply
Executive Long-Term Care Sales Specialist - Knoxville, TN
Acadia Pharmaceuticals Inc. —Johnson City, TN
- $124,000 - $155,000 a year
- Clean driving record
- Customer service
- Driver's License
- Paid parental leave
- Employee stock purchase plan
Deli Specialist
The Fresh Market Inc —Johnson City, TN
- Part-time
- 18 years or older
- Culinary experience
- Merchandising
- Store discount
- Disability insurance
5h
Hospitality Specialist
Chick-fil-A —Johnson City, TN
- Full-time
- Serving
- Customer service
- Quick service & fast food restaurant
Quick Apply
Now Hiring: Cleaning & Mitigation Specialist
Rainbow International of the Tri-Cities —Johnson City, TN
- $14 - $18 an hour
- Full-time
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Retention Specialist - State Farm Agent Team Member
Ryan Shumate - State Farm Agent —Kingsport, TN
- $13 - $16 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
8d
Deli Specialist
The Fresh Market —Johnson City, TN
- Weekends as needed
- 18 years or older
- Culinary experience
- Merchandising
- Store discount
- Disability insurance
9h
Water, Fire & Mold Restoration/Mitigation Specialist – Skilled Laborer
Rainbow International of the Tri-Cities —Johnson City, TN
- $14 - $19 an hour
- Online Application
- Residential
- Entry level
- Commercial
- Paid time off
- Opportunities for advancement
Quick Apply
Neuroscience Therapeutic Sales Specialist (Knoxville, TN)
Compass Pathways —Johnson City, TN
- $165,000 - $195,000 a year
- Call employer
- Remote
- Bachelor's degree
- Travel
- Senior level
Quick Apply
9d
Hospitality Professional
Chick-fil-A —Johnson City, TN
- Full-time
- Serving
- Customer service
- Quick service & fast food restaurant
Quick Apply
Sales Consultant (Arch Support Specialist)
The Good Feet Store —Bristol, TN
- $60,000 - $80,000 a year
- Online Application
- Background check
- High school diploma or GED
- Banking
- Paid training
- Health savings account
Quick Apply
Executive Neuroscience Sales Specialist - Knoxville, TN
Acadia Pharmaceuticals Inc. —Johnson City, TN
- $124,000 - $155,000 a year
- Clean driving record
- Office
- Driver's License
- Paid parental leave
- Employee stock purchase plan
8h

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Crisis/Triage Specialist - Full Time - Call Center

Frontier Health -
Johnson City, TN

Apply Now

Job Details

Full-time

Qualifications

Risk management for crisis intervention support
Customer relationship building
Overseeing health insurance pre-certification
Managed care
Referral services for crisis intervention support
Phone communication
Operations coordination
Copy machines
Client rapport building
Safety planning
Emergency call-taking protocols
Patient demographics
Emergency medical dispatch
Mid-level
Cost control
Phone call screening
Mental health resources facilitation
Bachelor's degree
Clinical data entry
Fax machines
Customer engagement
Organizational skills
Patient transport coordination
Computer skills
Psychiatric disorder emergency response
Emergency management coordination
Phone triage
Faxing
Care coordination
Referral coordination

Full Job Description

SUMMARY:

The Call Center Triage Specialist provides coordination and linkages between callers and various community stakeholders in Virginia and Tennessee. As a 988 Call Center, staff are responsible to promote the health, safety and wellbeing of callers and community members. The goal of the call center is to prevent suicide of callers to its service, by taking necessary actions intended to secure the safety of callers determined to be attempting suicide or at risk of suicide.

EDUCATION AND EXPERIENCE:

Education: Bachelor’s degree in mental health related field or applicants identifying as a peer are preferred.

Certification: Must possess or obtain highest level of certification appropriate to degree.

Experience: Experience in emergency psychiatric and crisis intervention services preferred.

Knowledge/Skills: Verbal/written communication skills.

Ability to maintain composure in difficult situations. Excellent computer and Organizational skills.

EQUIPMENT:

Computer, fax, copier and any other equipment required to perform the functions of the position.

MAJOR DUTIES AND RESPONSIBILITIES:

Active engagement with NSPL/ 988 callers, establishing sufficient rapport so as to promote the caller’s cooperation in securing his/her own safety.

Using the least invasive intervention with all callers to resolve over the phone if possible. Dispatch mobile crisis services as appropriate. Secure involuntary emergency interventions as a last resort, except for in circumstances as described below;

Initiate life-saving services for attempts in progress – in accordance with guidelines that do not require the individual’s consent to initiate medically necessary rescue services;

Initiate active rescue to secure the immediate safety of the individual at risk if the caller remains unwilling and/or unable to take action to prevent his/her suicide and remains at imminent risk.

Provide active engagement with persons calling on behalf of someone else (“third-party callers”) towards determining the least invasive, most collaborative actions to best ensure the safety of the person at risk.

Secure regular consultation with supervisory staff, available during all hours of operations for timely consultation in determining the most appropriate intervention for any individual who may be at imminent risk of suicide.

Facilitate warm transfers to local CSB’s to initiate services as needed or requested.

Enter demographic/clinical data into appropriate data base and provide needed data to appropriate mobile crisis team as needed.

Conduct follow-ups as assigned.

Responsible for coordination of requests and keeping coworkers informed of crisis situations per shift transfer.

Coordinate calls for transportation needed as requested.

Conduct pre-certs and reviews with managed care organization to secure authorization for services.

Attend and participate in regularly scheduled staff meetings and in-services and individual program planning staffing as needed.

All other duties as assigned.

Comply with all TDMHSAS and DBHDS trainings, requirements, procedures, and regulations.

PERFORMANCE RESPONSIBILITIES:

Although each position has its own unique duties and responsibilities, the following listing

applies to every employee. All employees of the organization are expected to:

Support the organization’s mission, vision, and values of excellence and competence,

collaboration, innovation, commitment to our community, and accountability and ownership.

Exercise necessary cost control measures.

Maintain positive internal and external customer service relationships.

Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.

Plan and organize work effectively and ensure its completion.

Demonstrate reliability by arriving to work on time and utilizing effective time management.

Meet all productivity requirements.

Demonstrate team behavior and must be willing to promote a team-oriented environment.

Represent the organization professionally at all times.

Demonstrate initiative and strive to continually improve processes and relationships.

Follow all Frontier Health rules, policies and procedures as well as applicable laws and standards.

This is to acknowledge receipt of my job description as referenced above. I understand that this description does not constitute an employment contract and is subject to change at any time at the sole and absolute discretion of Frontier Health.

"Call Center Nightshift"

Frontier Health is a Trauma-Informed Workplace.

At Frontier Health, we prioritize a culture of safety, trust, support, and inclusion. As a trauma-informed workplace, we foster a supportive environment where every employee is valued, supported, and empowered to thrive.

Apply Now

Refine Your Search

engagement specialist jobs in bristol, va

Crisis/Triage Specialist - Full Time - Call Center

Intake Specialist

Customer Engagement Specialist

Automotive Product Specialist

Digital Marketing Specialist (8a-5p) Marketing & PR - Johnson City, TN

Manufacturing Leadership Development Specialist

Programmatic Media Specialist (8a-5p) Marketing & PR, Hybrid / Remote, Johnson City, TN

Social Media Expert!

Accounts Receivable & Collections Specialist

Executive Long-Term Care Sales Specialist - Knoxville, TN

Deli Specialist

Hospitality Specialist

Now Hiring: Cleaning & Mitigation Specialist

Customer Retention Specialist - State Farm Agent Team Member

Deli Specialist

Water, Fire & Mold Restoration/Mitigation Specialist – Skilled Laborer

Neuroscience Therapeutic Sales Specialist (Knoxville, TN)

Hospitality Professional

Sales Consultant (Arch Support Specialist)

Executive Neuroscience Sales Specialist - Knoxville, TN

I want to receive the latest job alert for engagement specialist in bristol, va

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