Top 270 Support specialist Jobs in Bristol, Va

IT & Security Support Specialist
Ntara —Johnson City, TN
- Full-time
- Hybrid work
- Google Workspace
- Computer Science
- Office
- Paid holidays
- 401(k) matching
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6d
National Help Desk Specialist
Sharp Electronics —Kingsport, TN
- $49,800 - $69,740 a year
- Weekends as needed
- Remote
- Azure
- Mid-level
- Windows
- Wellness program
- Disability insurance
Quick Apply
Licensed Professional Counselor
Headway —Virginia
- Up to $126 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Professional Counselor (LPC-MHSP)
LifeStance Health —Bristol, TN
- Full-time
- Hybrid work
- LMFT
- Psychiatry
- Licensed Clinical Social Worker
- Paid parental leave
- Health insurance
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Licensed Professional Counselor (LPC-MHSP)
LifeStance Health —Johnson City, TN
- Full-time
- Hybrid work
- LMFT
- Psychiatry
- Licensed Clinical Social Worker
- Paid parental leave
- Health insurance
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Insurance Specialist
Financial Services/Insurance Agency —Abingdon, VA
- $40,000 - $100,000 a year
- Choose your own hours
- Background check
- Driver's License
- Communication skills
- Flexible schedule
Quick Apply
Licensed Professional Counselor (LPC)
Lavni Inc —Virginia
- From $50 an hour
- Part-time
- Remote
- Microsoft Excel
- Psychiatry
- Addiction Medicine
- Professional development assistance
- Flexible schedule
Quick Apply
Financial Professional
New York Life —Johnson City, TN
- $75,000 - $150,000 a year
- Full-time
- Hybrid work
- Recruiting
- Business
- Master of Business Administration
- Health insurance
- Dental insurance
Quick Apply
1d
(USA) Member Specialist
Sam's Club —Bristol, VA
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Family Support Specialist - Full Time
Frontier Health —Johnson City, TN
- Full-time
- Writing skills
- High school diploma or GED
- Driver's License
Customer Support Specialist
Stuart Rush —Damascus, VA
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
Quick Apply
Credit Specialist - Train On-Site Home Office Program- Salary up to $20/hour
Citi —Johnson City, TN
- Up to $20 an hour
- Full-time
- Hybrid work
- Office
- Windows
- 1 year
- Paid holidays
- Disability insurance
Telecommunications and Dispatch Specialist (7a-7p) Bristol, TN
Ballad Health —Bristol, TN
- Weekends as needed
- Computer literacy
- Office
- High school diploma or GED
Coordinated Community Response Specialist
Branch House DBA Sullivan County Justice Center —Blountville, TN
- $24.50 an hour
- Email
- Bilingual
- Background check
- Public speaking
- Health insurance
- Dental insurance
Quick Apply
Patient Experience Specialist I
Atlantic Vision Partners —Bristol, TN
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
6d
Quality Audit Specialist
LabConnect, LLC —Johnson City, TN
- Online Application
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Paid holidays
Quick Apply
Accounting Specialist
King University —Bristol, TN
- Monday to Friday
- English
- Mid-level
- Office
Crisis/Triage Specialist - Full Time - Call Center
Frontier Health —Johnson City, TN
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
Principal Contracts Specialist
BAE Systems Inc. —Kingsport, TN
- $82,963 - $141,036 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Experience equivalent to degree accepted
- In-person
- Health savings account
- Paid holidays
Forest Management Specialist
The Nature Conservancy —Abingdon, VA
- $60,000 - $67,500 a year
- Email
- Background check
- Maintenance
- English
- Disability insurance
- Health insurance

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IT & Security Support Specialist

Ntara -
Johnson City, TN

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Paid holidays
401(k) matching

Qualifications

Jira
Employee onboarding
Cloud identity and access management (IAM)
Knowledge management
Google Workspace
Associate's degree in cybersecurity
Bachelor's degree in information technology
Computer Science
Smartphone (troubleshooting support)
IT user and group management
Wireless networking
Associate's degree in computer science
Technical documentation
Software deployment
Incident report management
Triage
Laptop (troubleshooting support)
Hardware maintenance
IT security awareness training implementation
Process improvement
Equipment troubleshooting
Security policy Implementation (information security management)
Operating system updates
Incident Escalation
Endpoint Detection and Response (EDR)
Server updates
IT infrastructure
Patch management
Associate's degree in information technology
Internal employee customer service

Full Job Description

Position: IT & Security Support Specialist

Location: On-site (Johnson City, TN)

Reports to: IT Manager

About Ntara:
Ntara is a leading PXM (product experience management) consultancy that helps manufacturers and brands modernize their digital ecosystems. With deep expertise in PIM, DAM, and ecommerce strategy, we empower brands and product-focused companies to deliver consistent, trustworthy product experiences across digital channels by simplifying systems, centralizing data, and implementing solutions that drive growth and value.

Why join Ntara?
Our work spans consulting, technology, and process optimization, giving you the chance to tackle complex challenges that truly impact our clients' businesses. If you thrive in a collaborative environment, love solving problems, and want to make a measurable difference, Ntara might be the place for you.

Position summary:
The IT & Security Support Specialist is an entry level, on-site role based out of Ntara's Johnson City, TN office. This position is the first line of support for Ntara's employees, keeping laptops, accounts, and cloud tools running smoothly while helping build good day-to-day security habits across the company.

This role is a hands-on opportunity for someone early in their IT career who wants broad exposure to help desk support, endpoint management, identity and access administration, and foundational security operations, all with the mentorship of a seasoned IT and security team. The role works closely with the broader technology team on incident response, onboarding and offboarding, and the ongoing hardening of Ntara's systems, and is a strong launching point toward a career in systems administration, IT security, or infrastructure engineering.

Key responsibilities:
Help Desk & End User Support

Serve as the first point of contact for employee IT requests submitted via ticketing system, email, or chat, and resolve or triage within established service level targets.
Troubleshoot hardware, software, and connectivity issues across Windows and Mac laptops, mobile devices, and peripherals.
Set up and configure new equipment, and manage employee onboarding and offboarding, including account provisioning, deprovisioning, and asset tracking.
Support employees with Microsoft 365, Google Workspace, VPN, and other core productivity and collaboration tools.
Document recurring issues and their resolutions to build out Ntara's internal knowledge base.

IT Security Support

Assist in monitoring endpoint protection, antivirus, and email security alerts, escalating suspicious activity to senior IT and security staff.
Support user access reviews, multi-factor authentication enrollment, and password hygiene across company systems.
Help maintain patch management and vulnerability remediation schedules across laptops and servers.
Assist with security awareness efforts, including phishing simulation follow-up and new hire security training.
Support incident response activities under the direction of senior staff, including initial triage, evidence gathering, and documentation.

Systems & Infrastructure Support

Administer user accounts, groups, and permissions in Active Directory and Azure AD or Entra ID.
Support device management through an MDM platform such as Intune or Jamf, including policy deployment and compliance checks.
Assist with basic network troubleshooting, including Wi-Fi, VPN, and connectivity issues, and escalate complex network issues as needed.
Support maintenance windows, software rollouts, and routine system health checks.

Documentation & Process

Maintain accurate records of assets, licenses, and configurations.
Follow and help refine internal IT and security procedures, checklists, and runbooks.
Communicate clearly with non-technical staff, translating technical issues into plain language guidance.
Log time and ticket status accurately to support team reporting and continuous improvement.

Education:
Associate's or bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred; equivalent professional experience may be considered in place of a formal degree.

Relevant certifications such as CompTIA A+, Network+, or Security+ are a plus, and Ntara supports continued certification growth.

General Experience:

0-2 years of experience in a help desk, technical support, or IT internship setting.
Comfortable learning new tools quickly and working through unfamiliar technical problems methodically.
Experience using a ticketing system such as Jira Service Management, Freshservice, or Zendesk is a plus.
Strong written and verbal communication skills, with the patience and empathy to support non-technical colleagues.
Demonstrated reliability, attention to detail, and sound judgment when handling sensitive account or security information.

Technical Skills:

Working knowledge of Windows and macOS operating systems and common troubleshooting steps.
Familiarity with Microsoft 365 or Google Workspace administration, including mailbox and license management.
Basic understanding of networking concepts such as TCP/IP, DNS, VPN, and Wi-Fi troubleshooting.
Exposure to identity and access management concepts, including multi-factor authentication and least privilege access.
Familiarity with endpoint security concepts such as antivirus, EDR, and patch management is a plus.
Exposure to MDM platforms such as Intune or Jamf is a plus.
Basic scripting or automation exposure, such as PowerShell, is a plus but not required.

Team Culture + Values:

Empathy: We seek to understand.
Clarity: We cut through the noise.
Ownership: We own outcomes.
Ambition: We push boundaries with purpose.
Integrity: We do what's right, even when it's hard.
Teamwork: We face everything as one team.

Perks + Benefits:

This is a 100% remote work, U.S. based role. While the position is remote first, there may be occasional travel for key internal workshops, planning sessions, or team gatherings. These instances are limited and scheduled with plenty of notice. (Working schedule in EST is preferred).
Competitive salary.
Collaborative, growth-oriented culture.
401K with matching contributions.
Top-notch employee healthcare options.
Paid vacation days, holidays, and personal days.
Opportunity to make a measurable impact.
Great Place to Work® Certified™ Company

Ntara celebrates diversity and is committed to cultivating an inclusive workplace where employees feel valued, respected, and engaged. We foster a culture in which inclusivity supports innovation, strengthens connections, and reinforces a strong sense of "One Team". We strive to reflect the diverse experiences, perspectives, and voices of our employees, customers, and the communities we serve.

Quick Apply

Refine Your Search

support specialist jobs in bristol, va

IT & Security Support Specialist

National Help Desk Specialist

Licensed Professional Counselor

Licensed Professional Counselor (LPC-MHSP)

Licensed Professional Counselor (LPC-MHSP)

Insurance Specialist

Licensed Professional Counselor (LPC)

Financial Professional

(USA) Member Specialist

Family Support Specialist - Full Time

Customer Support Specialist

Credit Specialist - Train On-Site Home Office Program- Salary up to $20/hour

Telecommunications and Dispatch Specialist (7a-7p) Bristol, TN

Coordinated Community Response Specialist

Patient Experience Specialist I

Quality Audit Specialist

Accounting Specialist

Crisis/Triage Specialist - Full Time - Call Center

Principal Contracts Specialist

Forest Management Specialist

I want to receive the latest job alert for support specialist in bristol, va

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