By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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Auto Field Appraiser- Rhode Island
Ready to Make an Impact? Join Our Team!
We’re looking for a driven professional to lead initiatives that boost performance, reduce absenteeism, and enhance service quality . In this role, you’ll design and implement innovative solutions, analyze trends, and deliver actionable insights that shape the future of our operations. Your work will be front and center—presenting results to senior leadership and clients while creating data-driven reports that tell a compelling story of success.
Why You’ll Love This Role:
Be a key influencer in operational excellence
Work with industry-leading clients and corporate fleets
Showcase your analytical and strategic skills in a high-impact environment
Primary Purpose:
Take ownership of field appraisal assignments for corporate fleets and insurance partners, with a strong focus on autos. Your expertise will ensure accuracy, efficiency, and exceptional client satisfaction.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Set appointments same day, inspect within 24 hours and write estimate car side
Depending on location - appraiser is expected to write 6 to 10 estimates per day
Ensures proper vehicle tear down
Determine repair time allotments and required labor operations
Makes accurate repair/replace decisions
Assess and applies pre-existing damage, completes accurate total loss evaluations
Negotiates agreed price with shop decision maker and sets time bound expected completion date per Client Guidelines
Review and assess the validity of all supplement request
Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process
Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process
Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard
Provide extraordinary customer service to all parties involved in the claims process
Other duties as assigned by management or as needed.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
When not in the field, assist quality assurance team and be available for desk appraisal work as well
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred (but not required). Licenses as required, as needed. Professional certifications as applicable to line-of-business preferred. If the employee is required to obtain licensing applicable to their role, they will have 60 days to complete the training and testing.
Experience
Four (4) years of insurance or body shop experience required.
Skills & Knowledge
Good technical knowledge of auto appraisals
Knowledge of client operations and labor regulations
Excellent oral and written communication
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Good judgment and discretion skills
Ability to manage multiple projects and set priorities
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
CCC One experience
WORK ENVIRONMENT
Must be able to work independently. This is a field appraisal position and you will be responsible for managing your local territory and scheduling your work day.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required locally
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Pay Transparency disclosure:
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ( $55,000 - $65,000 annually) . A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Always accepting applications .
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
