Top 35 Patient representative Jobs in Bristol Tn

Patient Access Representative
Holston Medical Group, PC —Kingsport, TN
- $16.00 - $23.01 an hour
- Medical office experience
- Mid-level
- High school diploma or GED
Quick Apply
14d
Patient Services Representative
Envision Eye Care —Bristol, TN
- $14 - $16 an hour
- Full-time
- Clinic
- Organizational skills
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Patient Service Representative (Varied) - Bristol, TN
Ballad Health —Bristol, TN
- Full-time
- HIPAA
- Office
- High school diploma or GED
6d
Patient Services Representative - Kingsport
Healthstar Physicians, P.C. —Kingsport, TN
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
PATIENT SERVICE REPRESENTATIVE ( ROTATING WEEKENDS AND HOLIDAYS)
SOFHA EMPLOYMENT SERVICES INC —Elizabethton, TN
- Full-time
- High school diploma or GED
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
9h
Patient Service Representative
Ballad Health —Kingsport, TN
- Full-time
- Urgent Care
- HIPAA
- High school diploma or GED
Patient Service Representative (Varied) - Kingsport, TN
Ballad Health —Kingsport, TN
- No weekends
- HIPAA
- High school diploma or GED
- No travel
Patient Service Representative (Varied) - Johnson City, TN
Ballad Health —Johnson City, TN
- Part-time
- HIPAA
- High school diploma or GED
- Travel
Patient Service Representative (8a-430p) - Johnson City, TN
Ballad Health —Johnson City, TN
- Full-time
- HIPAA
- High school diploma or GED
- No travel
1d
Patient Services Coordinator
Tennessee Cancer Specialists —Kingsport, TN
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
9d
Customer Service Representative
Cole's Medical Services —Johnson City, TN
- $16 - $18 an hour
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Patient Service Rep - High Risk OB Consultants Johnson City
University Physicians' Association —Johnson City, TN
- Full-time
- OSHA
- HIPAA
- Ob/Gyn
- Disability insurance
- Health insurance
Quick Apply
Patient Access Specialist - AFTERNOON SHIFT
Ensemble RCM LLC —Bristol, TN
- $17.00 - $18.15 an hour
- Full-time
- Acute care
- Hospital
- Customer service
- Tuition reimbursement
7d
Customer Service Representative
QUIPT HOME MEDICAL INC —Gray, TN
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
1d
Medical Front Office Receptionist
Eye Physicians of Southwest VA —Abingdon, VA
- From $14 an hour
- Full-time
- Word processing
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Manager, Consumer Call Center (8a-5p) Administrative -Bristol, TN
Ballad Health —Bristol, TN
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
Utilization Review Coordinator
Mountain Youth Academy —Mountain City, TN
- Full-time
- Customer service
- Computer literacy
- Residential
- Health insurance
- Dental insurance
10d
Value-Based Program Coordinator - MA/LPN
ETSU Health —Johnson City, TN
- Online Application
- Medical office experience
- Mid-level
- LPN
- Paid holidays
- Disability insurance
Quick Apply
Patient Access Specialist
Ensemble RCM LLC —Kingsport, TN
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
10d
Patient Access Specialist - NIGHT SHIFT
Ensemble RCM LLC —Kingsport, TN
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
3d

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Patient Access Representative

Holston Medical Group, PC -
Kingsport, TN

Quick Apply

Job Details

$16.00 - $23.01 an hour
14 days ago

Qualifications

Customer communication
Safety protocol adherence
Employee relationship building
High school diploma or GED

Full Job Description

Explore opportunities with Holston Medical Group, part of the Optum family of businesses. Holston Medical Group combines the personal feel of a community-based practice with the strength, resources and career opportunities of a leading national health care organization. As a multispecialty clinic offering care across northeast Tennessee and southwest Virginia, our teams deliver high‑quality, value‑based care that exceeds expectations while making care easier, more affordable and more accessible. Join us and discover the meaning behind Caring. Connecting. Growing together.

Pay Range: $16.00 - $23.01

General Summary: The Patient Access Representative will answer a variety of incoming calls from patients to schedule and register the patients in the Patient Management System. Handle all routine patient inquiries related to the registration process. Ensures all necessary demographic and financial data is obtained, and accurately documented in the system. They will also setup new patient accounts in the system and mail paperwork for those patients. The Patient Access Representative will interact with clinic staff, physicians, patients and professionals outside the clinic to ensure that the patient’s needs are met.

Main Responsibilities:

Answer calls and respond to emails to register patients following department’s policies and procedures.
Interviews patients courteously
Enters required data in the system, with emphasis on accuracy of demographic data and financial information
Validates existing data related to prior registration and updating appropriately in the system
Handle patient inquiries both telephonic and by email
Research required information using available resources
Manage and resolve patient complaints
Identify and escalate issues
Document all call information according to standard operating procedures
Interact with patients, physicians and other staff both within the Clinic and outside facilities to provide accurate, timely and responsive information
Ensure to follow policies and procedures set by Holston Medical Group
Mentor new staff and orient to the center
Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)
Provide information to patients and families, demonstrating courtesy and helpfulness
Display excellent customer service skills
Document work processes as required

Education/Experience/Knowledge:

High School diploma or equivalent required
Preferred 2 or more years of experience in a clinical setting
Must possess excellent oral and written communication skills
Ability to work in a team environment and collaborate with others
Must be able to recognize and respond appropriately to urgent/emergent situations.
Medical terminology.
Strong organizational and interpersonal skills.
Experience with customer service and multi-line phones.
Familiarity with computers and other office equipment.
Ability to prioritize and multi-task efficiently and effectively.
Requires adherence to all policies and procedures, including standards for confidentiality, safety, attendance, punctuality and personal appearance.
Must be able to establish and maintain effective working relationships with physicians, managers and peers.

Key Competencies:

Compassion
Customer Focus
Ethics and Values
Learning on the Fly
Functional/Technical Skills
Problem Solving
Informing

Physical/Mental Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential: Communication with others to exchange or express information and ideas. Ability to receive detailed information through oral communication, and to make fine distinctions in sounds. Determine the accuracy, neatness, thoroughness of the work assigned and perceive general observations. Must be able to remain in a stationary position at least 75% of the time. Extending the hands and arms in any direction. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Perform a variety of duties, often changing from one task to another of a different nature. Perform with frequent interruptions and/ or distractions. Make appropriate job decisions following standard office policies and past precedents. Adjust priorities quickly as circumstances dictate. Ability to establish and maintain cooperative working relationships with co-workers and the public. Work independently and identify potentially more effective methods of work operations. Ability to interact appropriately with colleagues and patients for different purposes and different context.

Marginal: Needs to move inside or outside the office space to access file cabinets. Sedentary work that includes moving objects up to 10 pounds. Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point. Ability to identify and distinguish colors. Light work that includes moving objects up to 20pounds occasionally.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities

Education

Preferred

High School or better in General Studies

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

patient representative jobs in bristol tn

Patient Access Representative

Patient Services Representative

Patient Service Representative (Varied) - Bristol, TN

Patient Services Representative - Kingsport

PATIENT SERVICE REPRESENTATIVE ( ROTATING WEEKENDS AND HOLIDAYS)

Patient Service Representative

Patient Service Representative (Varied) - Kingsport, TN

Patient Service Representative (Varied) - Johnson City, TN

Patient Service Representative (8a-430p) - Johnson City, TN

Patient Services Coordinator

Customer Service Representative

Patient Service Rep - High Risk OB Consultants Johnson City

Patient Access Specialist - AFTERNOON SHIFT

Customer Service Representative

Medical Front Office Receptionist

Manager, Consumer Call Center (8a-5p) Administrative -Bristol, TN

Utilization Review Coordinator

Value-Based Program Coordinator - MA/LPN

Patient Access Specialist

Patient Access Specialist - NIGHT SHIFT

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