Top 32 Inbound call center Jobs in Bristol Va

Customer Service Representative - Tri-Cities, TN
ACT —Bristol, TN
- Full-time
- Background check
- Sales
- Computer literacy
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2nd shift Bilingual Customer Solutions Specialist
TrxNow —Johnson City, TN
- $14.50 - $18.50 an hour
- Full-time
- Bilingual
- No experience needed
- Research
- Paid training
- Paid holidays
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Customer Solutions Specialist
TrxNow —Johnson City, TN
- $14 - $18 an hour
- Part-time
- Bilingual
- No experience needed
- Research
- Paid training
- Paid holidays
Quick Apply
Business Development Representative BDC
Tri Cities Chrysler Dodge Jeep Ram —Kingsport, TN
- $31,200 - $50,000 a year
- Full-time
- Dealership
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
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Inside Sales Insurance Specialist
AMBA —Kingsport, TN
- $50,000 - $100,000 a year
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
SALES BDC
Johnson City Acura/Mazda —Johnson City, TN
- $2,500 - $7,500 a month
- Full-time
- Dealership
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
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Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Kingsport, TN
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
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Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Kingsport, TN
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Representative - Tri-Cities, TN
ACT —Blountville, TN
In this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone…
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Licensed Healthcare Insurance Agent – Remote USA
TTEC —Virginia
Current Health insurance license in your state of residence. Whether it's getting answers for customers quickly, consulting on health-related products with…
$21 an hour

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CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES - PART-TIME
Micro Center —Hilliard, OH
High school diploma required; one year of experience in customer service or a related field preferred. Accurate and efficient typing proficiency.
Quick Apply
13d
Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
Handle inbound and outbound customer calls. Previous call center experience is a plus (not required). MAD Live Solutions partners with clients to deliver…
$18 - $27 an hour
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13d

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Customer Service Representative - Tri-Cities, TN

ACT -
Bristol, TN

Quick Apply

Job Details

Full-time

Qualifications

Phone communication
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Advanced Call Center Technologies – Job Description
Call Center Representative – Agent
Reports To: Operations Supervisor
Department: Operations
FLSA Status: Non-exempt
Summary
Customer Service Representatives use excellent communication and interpersonal skills to assist customers. In this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with strong negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities

Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds quickly and effectively to customer questions.
Multitasks by documenting information while speaking with the consumer.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients’ specific quality standards.
Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Promotes positive interactions with others through effective communication with customers and team members, including real-time coaching and collaboration.
Regular, predictable, and reliable attendance is critical to success in this role.
Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary; completes tasks on time or communicates alternate plans.
Other duties as assigned by management.

Essential Physical and Communication Requirements

Ability to see sufficiently to read computer screens, system alerts, written materials, and customer account information.
Ability to hear inbound calls and verbal instructions clearly in real-time.
Ability to speak clearly and effectively to customers and team members on the telephone and in person.
Ability to read and comprehend written instructions, system prompts, policies, procedures, and customer information.

Competency Requirements

Data Entry Accuracy – Good attention to detail and basic computer skills.
Communication Skills – Clear communication with employees and customers.
Background Check – Must be able to successfully pass a criminal background check.

Education and/or Experience

High School Diploma or GED required.
Previous call center or customer assistance experience preferred.

Computer Skills

Good typing skills.
Ability to navigate multiple computer screens and applications.

ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge.

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inbound call center jobs in bristol va

Customer Service Representative - Tri-Cities, TN

2nd shift Bilingual Customer Solutions Specialist

Customer Solutions Specialist

Business Development Representative BDC

Inside Sales Insurance Specialist

SALES BDC

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

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