Top 67 Senior customer service representative Jobs in Broadview, Il

Sr Customer Service Representative
Motion Industries (MOT) —Woodridge, IL
- $27.06 - $35.22 an hour
- Full-time
- Sales
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
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Sr Coordinator, Customer Support
KeHE Distributors, LLC —Naperville, IL
- $26.97 - $39.50 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Paid holidays
Director of Client Services (Home Care)
Right at Home —Lincolnshire, IL
- From $70,000 a year
- Full-time
- Office
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Sr. Manager - Service Center of Excellence
Burroughs —Elmhurst, IL
- $90,000 - $95,000 a year
- Full-time
- Oracle
- Data analysis skills
- Analysis skills
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Customer Care Representative
Market Performance Group —Mount Prospect, IL
- From $25 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Mid-level
- Paid parental leave
- Paid holidays
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4d
Employee Benefits Senior Client Service Representative
Marsh McLennan Agency —Orland Park, IL
- $41,200 - $76,800 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Sr. Client Service Specialist - Third Shift
Crane Worldwide Logistics LLC —McCook, IL
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Senior Client Success Manager
RB Global —Westchester, IL
- $79,100 - $118,000 a year
- Full-time
- Bachelor of Science
- Writing skills
- 8 years
- Health insurance
- Dental insurance
Quick Apply
Customer Care AI Program Lead
Ulta Beauty, Inc. —Bolingbrook, IL
- $79,900 - $106,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Fair chance
- Senior level
- Dental insurance
- Paid time off
14d
Sr. Client Service Specialist - Weekend Night Shift
Crane Worldwide Logistics LLC —McCook, IL
- Night shift
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Senior Client Service Associate
Gallagher —Rolling Meadows, IL
- $48,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
- Paid parental leave
- Health savings account
Senior Specialist, Pharma Support Services
Option Care Health —Chicago, IL
- $30 - $50 an hour
- Full-time
- Customer service
- High school diploma or GED
- Travel
- Health savings account
- Health insurance
12d
Senior Client Service Account Associate
JPMorganChase —Chicago, IL
- $71,300 - $107,000 a year
- Full-time
- Mid-level
- 3 years
- Communication skills
- Health insurance
- Tuition reimbursement
Analyst / Senior Analyst, Client Success
Curinos Inc —Chicago, IL
- $75,000 - $94,000 a year
- Hybrid work
- Mid-level
- Travel
- Training & development
- Health insurance
- Employee assistance program
Quick Apply
Senior Customer Success Manager (Remote - IL)
Nodes & Links —Chicago, IL
- $140,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Construction experience
- Senior level
- Health insurance
- 401(k)
5d
Sr. Customer Success Manager - Global Delivery Partnerships
Uber —Chicago, IL
- $140,000 - $172,000 a year
- Full-time
- 5 years
- Finance
- SQL
Senior Customer Success Manager
Karbon —Chicago, IL
- $90,000 - $115,000 a year
- Remote
- 7 years
- Travel
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Senior Customer Service Associate, Randhurst Village - Full Time
Macy’s —Mount Prospect, IL
- $16.00 - $23.66 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Store discount
- Paid holidays
11d
Senior Customer Success Manager
HealthJoy —Chicago, IL
- $115,000 - $130,000 a year
- Travel
- Human resources
- Mentoring
- Paid parental leave
- Health savings account
Quick Apply
Senior Client Manager
Gallagher Benefit Services —Warrenville, IL
- $65,500 - $127,500 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account

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senior customer service representative jobs near broadview, il

Sr Customer Service Representative

Motion Industries (MOT) -
Woodridge, IL

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Job Details

Full-time
$27.06 - $35.22 an hour

Benefits

Paid holidays
Health insurance
401(k)

Qualifications

Customer communication
Customer returns handling
High school diploma or GED

Full Job Description

SUMMARY:

Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. This role provides guidance and advice to less experienced Customer Service Representatives.

JOB DUTIES

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
May handle customer returns.
May be assigned to one customer.
Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
May be responsible for quality and/or safety in the branch.
Performs other duties as assigned.
Responds to complex customer inquires regarding products, provides quotes, and handles order entry.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED
Five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Excellent communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Excellent computer skills.
Excellent negotiation skills.
Strong product knowledge.
Reliability, organization, and attention to detail required.

PHYSICAL DEMANDS:

LICENSES & CERTIFICATIONS:

None required.

SUPERVISORY RESPONSIBILITY:

BUDGET RESPONSIBILITY:

COMPANY INFORMATION:

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

COMPENSATION: Please keep in mind that this is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. It also does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Pay: $ 27.06 - $35.22/hourly

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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Refine Your Search

senior customer service representative jobs in broadview, il

Sr Customer Service Representative

Sr Coordinator, Customer Support

Director of Client Services (Home Care)

Sr. Manager - Service Center of Excellence

Customer Care Representative

Employee Benefits Senior Client Service Representative

Sr. Client Service Specialist - Third Shift

Senior Client Success Manager

Customer Care AI Program Lead

Sr. Client Service Specialist - Weekend Night Shift

Senior Client Service Associate

Senior Specialist, Pharma Support Services

Senior Client Service Account Associate

Analyst / Senior Analyst, Client Success

Senior Customer Success Manager (Remote - IL)

Sr. Customer Success Manager - Global Delivery Partnerships

Senior Customer Success Manager

Senior Customer Service Associate, Randhurst Village - Full Time

Senior Customer Success Manager

Senior Client Manager

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