Top 178 Guest service agent Jobs in Broadview Il

Front Desk Agent
Marriott Oak Brook —Oak Brook, IL
- From $18 an hour
- Full-time
- Writing skills
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Service Agent
SpringHill Suites Chicago Elmhurst/Oakbrook Area —Elmhurst, IL
- From $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
FAIRMONT —Chicago, IL
- $25.41 an hour
- Weekends as needed
- US work authorization
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Marriott International, Inc —Lombard, IL
- $16.00 - $16.50 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
7d
Front Desk Sales / Wellness Advisor
Massage Envy —Oak Park, IL
- $16 - $18 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
7d
Front Desk Agent
DoubleTree by Hilton Hotel Chicago - Oak Brook —Oak Brook, IL
- $18 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
12d
Hampton Inn Chicago Midway Airport - Front Desk Agent
Aimbridge Hospitality —Bedford Park, IL
- $16 - $17 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
13d
Front Desk Agent
Hyatt Centric Chicago O’Hare —Rosemont, IL
- $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Night Audit Clerk
Four Points by Sheraton Chicago Westchester/Oak Brook —Westchester, IL
- Part-time
- Writing skills
- Hotel
- Computer skills
Quick Apply
Guest Service Agent
The Langham Chicago —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Mid-level
- 3 years
- Hotel
- Free parking
- AD&D insurance
Quick Apply
1d
Guest Service Agent
Kimpton Hotels & Restaurants —Chicago, IL
- $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
10d
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Elmhurst, IL
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Office Agent
Loews Chicago Hotel —Chicago, IL
- $24.39 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
The Whitehall Hotel —Chicago, IL
- $21 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Word processing
- Commuter assistance
- Paid holidays
Quick Apply
Guest Service Representative
DREAMWEAVER HOTELS INC - EMC2 —Chicago, IL
- $24 - $25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Commuter assistance
- AD&D insurance
Quick Apply
At Your Service Agent
Marriott International, Inc —Chicago, IL
- $20.18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- Disability insurance
- Paid time off

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guest service agent jobs near broadview il

Front Desk Agent

Marriott Oak Brook -
Oak Brook, IL

Quick Apply

Job Details

Full-time
From $18 an hour
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication
Writing skills
Copy machines
Fax machines
Customer relationship management
Dollies
Computer skills
Multi-line phone systems
10 key typing
Faxing
Hotel experience

Full Job Description

Job Description

TITLE: Front Desk Agent
DEPARTMENT: Rooms/Front Office
REPORTS TO: Front Desk Supervisor/Front Desk Manager

JOB SUMMARY
Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering.

ESSENTIAL FUNCTIONS

Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel’s Reward Program and provide recognition and benefits to all present members.
Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
Ensure all necessary reports and forms are completed daily.

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must be detail oriented with outstanding organizational and communication skills.
Must have excellent leadership capability and customer relations skills.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

PHYSICAL DEMANDS

Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

AVAILABILITY
This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Hotel: 1 year (Required)

Work Location: In person

Quick Apply

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I want to receive the latest job alert for guest service agent in broadview il

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