Top 687 Business analyst Jobs in Brockton, Ma

Account Manager - Client Services
The CCS Companies —Norwood, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
AD Corporate Strategy
EPM Scientific —Boston, MA
- $180,000 - $210,000 a year
- Full-time
- Hybrid work
- 7 years
- Microsoft Excel
- Office
Quick Apply
Director Global Business Strategy – Reinforcement Materials
Cabot Corporation —Boston, MA
- $192,150 - $278,700 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Engineering
- Benefits from day one
Consultative Sales, Seasoned Executive-Extensive Travel
Global Resources, LLC —Boston, MA
- $105,000 - $525,000 a year
- Full-time
- Bachelor's degree
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
7d
Sr. Product Manager (Data)
Alexander Technology Group —Boston, MA
- $170,000 - $185,000 a year
- Full-time
- Office
- 8 years
- AWS
Quick Apply
14d
Business Analyst, Strategic Delivery
SimpliSafe —Boston, MA
- $107,900 - $143,800 a year
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
1d
Business Analyst
IMP Implementation Management Professionals —Boston, MA
- Online Application
- Mid-level
- SQL
- Project management
- Paid holidays
- Health insurance
Quick Apply
ERP Business Analyst
REMTEC INC —Canton, MA
- $55 - $70 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
Quick Apply
Business Analyst, Office of Human Resources
Boston Public Schools —Boston, MA
- Up to $124,983 a year
- Weekends as needed
- Computer Science
- Mid-level
- Bachelor's degree
1d
Business Analyst
IMP Consulting —Boston, MA
- Online Application
- Mid-level
- SQL
- Project management
- Paid holidays
- Health insurance
Quick Apply
SNOW Business Analyst
Robert Half —Cambridge, MA
- $47.50 - $55.00 an hour
- Temporary
- 5 years
- Analysis skills
- Continuous improvement
- Disability insurance
- Dental insurance
Quick Apply
5d
MMIS Operations and Maintenance Analyst (Hybrid)
The Panther Group Inc —Quincy, MA
- $65.00 - $71.40 an hour
- Contract
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- System design
Quick Apply
3d
IT Incident and Reporting Manager
Yoh, A Day & Zimmermann Company —Boston, MA
- $40 - $46 an hour
- Contract
- University
- Organizational skills
- Fair chance
- Health savings account
- Disability insurance
Quick Apply
Business Analyst
Financial Recovery Technologies LLC —Medford, MA
- $90,000 - $120,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Free parking
- AD&D insurance
Quick Apply
7d
Business Analyst II
Cohere Health —Boston, MA
- $70,000 - $85,000 a year
- Writing skills
- Mid-level
- SQL
- Paid parental leave
- Health savings account
Quick Apply
Business Analyst
Farm Credit East —Middleboro, MA
- $55,000 - $90,000 a year
- Hybrid work
- Mid-level
- Bachelor's degree
- Training & development
- Health savings account
- AD&D insurance
Quick Apply
14d
Business Transformation Specialist
Sensata Technologies, Inc. —Attleboro, MA
- $144,880 - $199,210 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Business Process Analyst - Manufacturing & Sourcing Operations
Boston Dynamics —Waltham, MA
- $89,000 - $110,878 a year
- Full-time
- ERP systems
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Business Systems Analyst - Plan to Make & Warehousing
Ocean Spray Cranberries, Inc. —Middleboro, MA
- $71,500 - $89,400 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Business Systems Analyst – Order to Cash (OTC)
Ocean Spray Cranberries, Inc. —Middleboro, MA
- $71,500 - $98,340 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply

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business analyst jobs near brockton, ma

Account Manager - Client Services

The CCS Companies -
Norwood, MA

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Word processing
Account development
High school diploma or GED
Attention to detail
Client services
Associate's degree
Account management

Full Job Description

Company Overview

The CCS Companies is a leading provider of Business Process Outsourcing (BPO) solutions, specializing in credit collection services, customer contact solutions, and healthcare revenue cycle management. We are dedicated to delivering professional, customer-centric services across various industries nationwide.

Job Summary

We are seeking an energetic and motivated Account Manager to join our dynamic team. The primary responsibility of the Account Manager is to build and maintain strong, long-lasting customer relationships and partnerships with new and existing clients. The Account Manager will facilitate communication between clients and all other supporting divisions within The CCS Companies organization. Additionally, the Account Manager will collaborate with Sales, Operations, and other managers to ensure successful enhancement and continuous improvement of customer service and other business solutions. The Account Manager must have a solid track record of exceeding client expectations. partnerships.

Responsibilities

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Work as part of the new client implementation team to gain familiarity with new client workflows.
Ability to maintain a consistent and regular attendance in accordance with an established schedule.
Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.
Set up client database records to reflect acknowledgement, reporting, and invoice processes while consistently maintaining the integrity and quality control of this data.
Monitor the quality and processing of incoming and outgoing data files, taking corrective action as necessary.
Evaluate the account flow process for any client issues or change requests. Initiate and track client projects using in-house project management software.
Review comprehensive daily, weekly, monthly, and quarterly management reports to provide analysis to the client, Operations, and Executive Managers as needed.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Identify opportunities and collaborate with sales team to ensure growth initiatives.
Work with sales team during the pre-contract phase to present products and services to prospective clients.
Respond to complaints and resolve issues aiming for customer satisfaction and the preservation of the company’s reputation.
Research and monitor changes to clients’ processes to better forecast future placements and recovery results.
Assure that all procedures and responsibilities are documented and kept up to date.
Track and document client events, meetings and communication through the use of Salesforce software.
Maintain knowledge of compliancy regulations.
Attend client visits as appropriate, some local and domestic travel as needed (less than 10%).
Other duties as assigned by management.
Ensure the timely and successful delivery of our solutions, according to customer needs and objectives.
Operate as lead point of contact for timely resolution of any client related issues, requests, or problems.

Qualifications

3-5 years of proven client service support.
Strong client analysis, communication, and customer service skills.
Outstanding written and verbal communication skills.
Problem solver with high attention to detail who is thorough, organized, and is easily adaptable to a wide range of client industries.
Must work well independently. Does not need close management supervision.
Ability to prioritize workload while multi-tasking.
Maintain highly professional appearance and demeanor when dealing with clients.
Flexible in working with all CCS personnel.
“Coachability”: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
PC skills: MS Outlook, Word, Power Point, Excel.

Education

B.S. Degree preferred or directly related equivalent experience in lieu of degree.
Associates Degree required.

The CCS Companies are an equal opportunity employer. Diversity and Veteran candidates strongly urged to apply!

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Application Question(s):

Were you referred by a CCS employee? If yes who?

Education:

High school or equivalent (Required)

Experience:

Client services: 3 years (Preferred)

Ability to Commute:

Norwood, MA 02062 (Required)

Work Location: In person

Quick Apply

Refine Your Search

business analyst jobs in brockton, ma

Account Manager - Client Services

AD Corporate Strategy

Director Global Business Strategy – Reinforcement Materials

Consultative Sales, Seasoned Executive-Extensive Travel

Sr. Product Manager (Data)

Business Analyst, Strategic Delivery

Business Analyst

ERP Business Analyst

Business Analyst, Office of Human Resources

Business Analyst

SNOW Business Analyst

MMIS Operations and Maintenance Analyst (Hybrid)

IT Incident and Reporting Manager

Business Analyst

Business Analyst II

Business Analyst

Business Transformation Specialist

Business Process Analyst - Manufacturing & Sourcing Operations

Business Systems Analyst - Plan to Make & Warehousing

Business Systems Analyst – Order to Cash (OTC)

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