Top 7569 Knowledge manager Jobs in Brockton, Ma

Customer Service Manager
Keltron Corp —Rockland, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
7d
Database Manager
BRIDGEWATER-RAYNHAM REGIONAL SCHOOL DISTRICT —Bridgewater, MA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Data entry
Quick Apply
4d
Logistics Manager
SecureBio —Cambridge, MA
- $116,000 - $144,000 a year
- Full-time
- Mid-level
- In-person
Manager, Sterile Processing
Boston Children's Hospital —Needham, MA
- $99,153.60 - $158,631.20 a year
- Full-time
- Hospital
- Writing skills
- 3 years
4d
Advancement Communications Manager
Noble and Greenough School —Dedham, MA
- $75,000 - $90,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
End User Experience Senior Manager
KRAFT GROUP LLC —Foxborough, MA
- $132,000 - $155,000 a year
- Full-time
- Office
- Windows
- 8 years
1d
Manager, Functional Training
Stop & Shop —Quincy, MA
- $125,200 - $187,800 a year
- Hybrid work
- 5 years
- Mid-level
- Office
Center Manager
Biolife Plasma Services —Attleboro, MA
- $95,920 - $131,890 a year
- Weekends as needed
- CPR Certification
- BLS Certification
- Mid-level
- Paid holidays
- Disability insurance
Manager, Biomarker Operations
Moderna, Inc. —Cambridge, MA
- $109,200 - $174,600 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Paid time off
- Adoption assistance
Laboratory Manager I
Howard Hughes Medical Institute —Boston, MA
- $78,320 - $97,900 a year
- Full-time
- Supervising experience
- Bachelor's degree
- US work authorization
- Health insurance
- Retirement plan
Project Manager
SecureBio —Cambridge, MA
- $145,000 - $185,000 a year
- Full-time
- Mid-level
- In-person
Manager, Staff Development and DEI
Museum of Fine Arts —Boston, MA
- $110,000 - $115,000 a year
- Full-time
- 7 years
- Education
- Psychology
Life Care Manager
Lifecare Advocates —Natick, MA
- $55 - $65 an hour
- Full-time
- Hybrid work
- Nursing
- Mid-level
- 3 years
- Continuing education credits
- Dental insurance
Quick Apply
Medical Records and Health Information Manager
Backpack Healthcare —Boston, MA
- $75,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Children
- Pediatrics
Quick Apply
Incident Manager
Northeastern University —Boston, MA
- $52 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Life Care Manager (Cambridge / Boston)
Lifecare Advocates —Boston, MA
- $55 - $65 an hour
- Full-time
- Hybrid work
- Nursing
- Mid-level
- 3 years
- Continuing education credits
- Dental insurance
Quick Apply
Central Sterilization Manager
Beth Israel Lahey Health —Milton, MA
- $72,000 - $107,000 a year
- Full-time
- Hospital
- 3 years
- Supervising experience
Licensed Optician General Manager
Bene Vision —Norwell, MA
- $30 - $35 an hour
- Part-time
- Private practice
- Sales
- Inventory management
- Vision insurance
- Employee discount
Quick Apply
8d
Hospice RN - Nurse Case Manager
Sunset Hospice —Norwell, MA
- $46 - $52 an hour
- Full-time
- Background check
- RN License
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Nurse Manager
The Home for Little Wanderers, Inc. —Plymouth, MA
- On call
- Nursing
- Vital signs
- RN License

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knowledge manager jobs near brockton, ma

Customer Service Manager

Keltron Corp
Rockland, MA

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
7 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Quality management
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Customer service manager experience
Client services
SAP ERP
SAP Manufacturing

Full Job Description

Customer Service Manager

Position summary:

Primary objective for this role is commitment to excellence and customer satisfaction, including effective and quality management of the Customer Service team.

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA processing, new quotes, new product requests. Also responsible for communicating with manufacturing team to ensure high customer satisfaction.

Primary Responsibilities:

· Supervise other customer service team members: providing guidance, training, support and direction

· Respond to customer requests for product, pricing, and delivery information, accurately and in a timely fashion.

· Enter customer orders accurately and in a timely fashion.

· Relay customer information and special requests to the appropriate technical, engineering, sales or manufacturing department.

· Coordinate the new product implementation process.

· Ensure thorough e-mail and verbal communication daily any and all customer related issues (Corrective Action/RMA initiation)

· Assist in planning to meet monthly sales numbers.

· Communicate with other departments to provide order updates and material readiness efficiently and accurately to customers.

· Assemble weekly numbers and reports to present to the upper management.

· Additional duties may be required including: coordinating shipping, working with outside vendors for drop shipments, reaching out to customers for overdue invoice payments etc.

Skills:

· Communication- Strong oral and written communication skills.

· Working knowledge of SAP or ERP in manufacturing environments

· Working experience with Salesforce or similar CRM platforms.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

· Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Time Management - Managing one's own time.

· Supervisory experience leading a small team of customer service/sales professionals.

· Service Orientation - Handles inbound calls and provides callers with product and service information.

Qualities:

· Possess professional appearance and enthusiastic can-do attitude.

· Strong leadership skills and ability to motivate and manage a successful team.

· Ability to multitask, while staying on task and focused.

· Ability to perform in a detail oriented, problem-solving environment.

· Excellent computer skills including knowledge of Microsoft Office applications (Intermediate Level Excel and Power Point) and Salesforce

Excellent interpersonal skills

Strong team player, work ethic and commitment to job.

Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.

Experience And Education:

High School Diploma ; Minimum of 3 years previous, successful customer Service experience, preferably in a technical, manufacturing environment.

Benefits: Medical, Vision & Dental Plans; 401K, FSA and HSA options. Company paid Life and LTD and STD insurances.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the manufacturing industry?

Do you have experience in the fire or medical gauge industry?
Do you have experience with SAP or ERP systems

Experience:

Customer Service Managment: 3 years (Required)

Location:

Rockland, MA 02370 (Required)

Ability to Commute:

Rockland, MA 02370 (Required)

Work Location: In person

Quick Apply

Refine Your Search

knowledge manager jobs in brockton, ma

Customer Service Manager

Database Manager

Logistics Manager

Manager, Sterile Processing

Advancement Communications Manager

End User Experience Senior Manager

Manager, Functional Training

Center Manager

Manager, Biomarker Operations

Laboratory Manager I

Project Manager

Manager, Staff Development and DEI

Life Care Manager

Medical Records and Health Information Manager

Incident Manager

Life Care Manager (Cambridge / Boston)

Central Sterilization Manager

Licensed Optician General Manager

Hospice RN - Nurse Case Manager

Nurse Manager

I want to receive the latest job alert for knowledge manager in brockton, ma

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