Top 707 Service manager Jobs in Brockton, Ma

Service Manager
Robert Reiser & Company, Inc —Canton, MA
- Full-time
- Spanish
- English
- Administrative experience
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Electrical Service Manager
Environmental Systems, Inc. —Taunton, MA
- $75,000 - $100,000 a year
- Full-time
- Clean driving record
- 7 years
- Business development
- Profit sharing
- Health insurance
Quick Apply
Marine Service Manager
Bristol Marine —Somerset, MA
- From $95,000 a year
- Full-time
- Customer service
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Advisor / Service Manager
AXP Auto —Braintree, MA
- $75,000 - $125,000 a year
- Full-time
- Customer service
- 5 years
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Mobile Service Manager - IFM Services
UG2 LLC —Boston, MA
- $150,000 a year
- Weekends as needed
- Master's degree
- Electrical experience
- Mentoring
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Work Order Manager/Service Response Administrator
SERVICE MANAGEMENT GROUP LLC —Boston, MA
- From $30 an hour
- Part-time
- Spanish
- Microsoft Excel
- English
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Supervisor, School Services (BCBA Certification Required)
Intercare Therapy —Boston, MA
- $90,000 - $100,000 a year
- Full-time
- School experience
- Classroom
- Experience working with individuals with developmental disabilities
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Shift Leader - Housing & Homeless Services
Bay Cove Human Services —Boston, MA
- $26.52 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
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14d
Commercial Roofing Service Foreman
Hi-Peak Staffing —Boston, MA
- $28 - $38 an hour
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Relocation assistance
Quick Apply
9d
Logan Airport - Store Manager
Waldwin Concessions —Boston, MA
- $60,000 - $65,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Event Services Supervisor - Audio Visual, Event Technology
Pinnacle Live —Boston, MA
- $26.44 - $29.63 an hour
- Computer literacy
- Writing skills
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Office Services Supervisor - Professional Office
IST Management Services —Boston, MA
- $58,000 - $62,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Disability insurance
- Health insurance
Manager, Private Markets Data Services
SS&C Technologies —Boston, MA
- $115,000 - $165,000 a year
- Online Application
- 7 years
- Research
- Finance
- Paid holidays
- Health insurance
Licensed Behavioral Health LICSW Supervisor (Fee For Service)
Clearview Health and Wellness Group —Medford, MA
- $55 - $80 an hour
- Part-time
- Hybrid work
- Mid-level
- 3 years
- Supervising experience
- Flexible schedule
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7d
Client Services Team Manager
North Atlantic Investment Partners, LLC. - Raymond James Financial Services, Inc. —Newton Lower Falls, MA
- $100,000 - $140,000 a year
- Full-time
- Office
- Math
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
National Service Manager-New England
Executec Search Agency Inc. —Boston, MA
- $120,000 - $130,000 a year
- Bachelor of Science
- 3 years
- Team management
- Health insurance
Field Supervisor, Janitorial Services
ABM Industries —Boston, MA
- $25.00 - $27.73 an hour
- Full-time
- Ability to walk for extended periods
- English
- Mid-level
Field Supervisor, Janitorial Services
ABM Industries —Boston, MA
- $25.00 - $27.73 an hour
- Full-time
- Ability to walk for extended periods
- English
- Mid-level
Account Manager - Custodial Services
UG2 LLC —Cambridge, MA
- $65,000 - $75,000 a year
- Inventory management
- Customer service
- 5 years
Quick Apply
Area Manager
Greenix Pest Control —Boston, MA
- From $100,000 a year
- Full-time
- Inventory management
- Pass drug screening
- Mid-level
Quick Apply

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Service Manager

Robert Reiser & Company, Inc -
Canton, MA

Quick Apply

Job Details

Full-time

Qualifications

Manufacturing equipment maintenance
Managing maintenance teams
Field service equipment repair
Managing technical support teams
Customer communication
Electrical equipment repair
On-site technical support
Team leadership
Pneumatic machine repair
Electrical work
Managing clients in a customer support role
Manufacturing facility experience
Supervising experience
Motor control equipment
Electrical maintenance
Maintenance management
Hydraulics
Field engineering

Full Job Description

Description: Service ManagerCanton, MAOn Site - No Remote Availability

Join Reiser as a Service Manager and Make an Impact!

Are you passionate about technical problem-solving and providing exceptional customer service? Join a team with over 60 years of success in the food equipment industry, recognized globally for quality, innovation, and unmatched customer support. Reiser is the trusted name for food manufacturers, delivering better, smarter solutions in food processing and packaging.

About the Role

As part of our dynamic, growth-driven team, we’re seeking an experienced Service Manager to work closely with the Regional Senior Service Manager to support the field service operations within a defined region. You will play a crucial role in ensuring efficient service delivery, including overseeing break/fix operations, collaborating with the Installation Manager on new machine installations, and coordinating planned maintenance activities to maximize customer satisfaction and equipment uptime.

Our Vision

Robert Reiser & Co. will serve the food industry and other selected markets by selling and supporting equipment that provides solutions to customer needs.
Every customer contact will result in an improved relationship with that customer.
We will continuously strive to strengthen our supplier partnerships.
We will encourage our fellow employees to reach their potential.
Therefore, we will earn a fair profit and ensure our future.

Who We’re Looking For

If you have strong electro-mechanical skills, previous experience as a technical manager, and thrive in a customer-support role, we want to meet you! Our ideal candidate is smart, energetic, hard-working, and likes to have fun on the job. At Reiser, you'll be welcomed into a culture that values hard work, supports career growth, and is committed to the success of every employee.

What You’ll Do

Key responsibilities of this role are defined in the categories below.

Service Operations Support:

Assist the Regional Service Manager in the daily oversight and coordination of all field service activities within the region.
Oversee the efficient dispatch and resolution of break/fix service requests, ensuring timely response and effective troubleshooting by technicians.
Monitor service call queues, technician availability, and customer priorities to optimize resource allocation for break/fix issues.
Work collaboratively with the Installation Manager to ensure seamless transitions from new equipment installation to ongoing service and support.
Support technicians on complex troubleshooting and repair issues for various equipment, including those involving pneumatics, hydraulics, and motor control circuitry.
Ensure all completed customer visit job tickets for break/fix and planned maintenance calls are submitted daily and accurately.
Assist in sending parts to technicians and customers related to needs.

Planned Maintenance Coordination:

Coordinate and schedule planned maintenance (PM) activities with customers and technicians to ensure proactive equipment care and reduce downtime.
Track PM schedules and completion rates, identifying opportunities to improve efficiency and customer adherence to recommended maintenance.
Proactively communicate with customers regarding upcoming planned maintenance, addressing any questions or concerns.

Team Support & Development:

Provide day-to-day guidance and support to field service technicians under the direction of the Sr. Regional Service Manager.
Assist in identifying training needs for technicians related to break/fix and planned maintenance procedures.
Foster a culture of continuous improvement and customer-centricity within the service team.
Act as a liaison between technicians, customers, and other internal departments to resolve issues and enhance customer relationships.

Administrative & Reporting:

Assist in generating service reports, monitor break/fix response times, ensure planned maintenance completion, and above all, a high level of customer satisfaction.
Ensure adherence to all office Standard Operating Procedures (SOPs) for customers and service operations.
Support the Sr. Regional Service Manager in various administrative tasks as needed.

Requirements:

What You Bring

A bachelor’s degree in mechanical or electrical engineering technology or a relatable degree is preferred by not required.
Specific demonstrable experience and knowledge with pneumatics, hydraulics, and motor control circuitry
Technical skills and experience are required to competently install, troubleshoot, repair, and service the type of equipment that Reiser sells.
Prior experience working as a field service engineer in a position that required travel.
Previous Customer Service experience with a customer focused and servant leadership mindset
Experience in supervising/managing several service engineers/technicians in the field or in an industrial manufacturing environment.
Excellent trouble-shooter and problem solver
Experience in the food industry is a plus.
Bilingual (English/Spanish) skills are an added bonus.

Personality and Professional Traits We’re Looking For

A strong customer focus with the ability to effectively communicate between our customers and our service engineers.
Excellent communication and training skills
A proven track record of working well under pressure and the ability to calmly solve problems in many types of situations.
Ability to trouble-shoot, work independently and be flexible regarding frequent changes in schedule.
Comfortable communicating with multiple people and prioritizing multiple projects simultaneously.
Ability to work calmly under pressure.
Detailed, accurate and clear in both written and verbal communication.

Why Reiser?

Joining Reiser means more than just a job — it’s an opportunity to be part of a company that values relationships, encourages team members to reach their potential, and is committed to ongoing success. We believe every customer interaction is an opportunity to strengthen our partnerships, and our team is at the heart of that mission. If you're ready for a fulfilling, hands-on career with a company that values your skills and dedication, apply now and become part of our vision for the future!

Quick Apply

Refine Your Search

service manager jobs in brockton, ma

Service Manager

Electrical Service Manager

Marine Service Manager

Automotive Service Advisor / Service Manager

Mobile Service Manager - IFM Services

Work Order Manager/Service Response Administrator

Supervisor, School Services (BCBA Certification Required)

Shift Leader - Housing & Homeless Services

Commercial Roofing Service Foreman

Logan Airport - Store Manager

Event Services Supervisor - Audio Visual, Event Technology

Office Services Supervisor - Professional Office

Manager, Private Markets Data Services

Licensed Behavioral Health LICSW Supervisor (Fee For Service)

Client Services Team Manager

National Service Manager-New England

Field Supervisor, Janitorial Services

Field Supervisor, Janitorial Services

Account Manager - Custodial Services

Area Manager

I want to receive the latest job alert for service manager in brockton, ma

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