Top 2787 Client services Jobs in Broken Arrow, Ok

Reinvestigation Specialist I - Public Records
HireRight —Tulsa, OK
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Writing skills
- AD&D insurance
- Paid holidays
Disability Job Placement Specialists
VEXLA LLC —Tulsa, OK
- From $25 an hour
- Choose your own hours
- Hybrid work
- Background check
- Experience working with individuals with disabilities
- Communication skills
- Mileage reimbursement
- Employee discount
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (OK)
Bankers Life —Tulsa, OK
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Regional Property Manager
Confidential —Tulsa, OK
- $85,000 - $95,000 a year
- Full-time
- Background check
- Microsoft Outlook
- 3 years
- Health savings account
- Health insurance
Quick Apply
Customer Support Representative
UST Logistical Systems —Tulsa, OK
- $15 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
- Health savings account
- Health insurance
1d
Store Associate
SHOE DEPT. ENCORE —Broken Arrow, OK
- Merchandising
- Entry level
- Employee discount
Quick Apply
Store Associate
SHOE DEPT. —Tulsa, OK
- Merchandising
- Entry level
- Employee discount
Quick Apply
Service Desk Supervisor
Waterfield Tech —Tulsa, OK
- $70,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Mentoring
- Ability to sit for extended periods
Receptionist - State Farm Agent Team Member
Daniel Parker - State Farm Agent —Tulsa, OK
- $35,000 - $55,000 a year
- Full-time
- Office
- Children
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Member Service Specialist
Relation Insurance Services —Tulsa, OK
- $15.54 - $33.65 an hour
- Full-time
- Computer literacy
- Research
- Administrative experience
- Paid holidays
- 401(k)
Client Onboarding Project Manager
Gallagher —Tulsa, OK
- $59,500 - $116,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- 3 years
- Paid parental leave
- Health savings account
14d
Patient Account Representative - Medical Coll
FMS Inc. —Tulsa, OK
- $17 an hour
- Full-time
- Remote
- Customer service
- HIPAA
- High school diploma or GED
Quick Apply
13d
Client Service Associate
BOK Financial —Tulsa, OK
- Research
- Mid-level
- Office
Administrative Assistant
Trent Finley-Farmers Insurance Agency —Tulsa, OK
- $40,000 - $70,000 a year
- Full-time
- In-person
- Entry level
- Commercial
- Paid time off
- Opportunities for advancement
Quick Apply
6d
Hospital Based Patient Advocate
Elevate Patient Financial Solutions —Tulsa, OK
- $18 - $23 an hour
- Full-time
- Microsoft Outlook
- Hospital
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
14d
Guest Services Specialist Valet - Full-Time - 8:30am - 5:00pm
Oklahoma Surgical Hospital —Tulsa, OK
- Part-time
- Clean driving record
- Hospital
- Computer literacy
Quick Apply
Customer Relations Liaison
Apria Healthcare LLC —Tulsa, OK
- $20 - $26 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Quick Apply
Client Support Representative
Regent Bank —Tulsa, OK
- Full-time
- Pass drug screening
- Research
- High school diploma or GED
Data Coordinator I
HireRight —Tulsa, OK
- Full-time
- Background check
- Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Customer Support Specialist
GRAND Mental Health —Tulsa, OK
- From $18.50 an hour
- Full-time
- Writing skills
- Windows
- Microsoft Office
Quick Apply
2d

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Reinvestigation Specialist I - Public Records

HireRight -
Tulsa, OK

Apply Now

Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Customer communication
High school diploma or GED

Full Job Description

About HireRight:

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview:

The Consumer Reinvestigations Specialist 1 (CRS1) has responsibility for processing reinvestigations for multiple HireRight products pertaining to consumer disputes, while ensuring strict adherence to all federal regulatory compliance laws at the federal (Fair Credit Reporting Act and DOT regulations) and state levels, as well as internal reporting guidelines, customer-specific guidelines.

This role will focus on Public Records or Criminal Records products.

This role is for our Tulsa, OK office location. It will start fully in office then may transition to a hybrid role after the probationary period.

Responsibilities:

Evaluate case details to determine the validity of the dispute based on multiple factors, confirm authenticity of consumer personal identifiers and obtain additional details from internal and external sources as required.
Conduct a thorough reinvestigation of the dispute by identifying the source of the disputed information and effectively communicating the nature and intent of the dispute as well as defining the requirements for verification which vary for each product.
Contact all possible sources that may impact the outcome of the dispute and assess any and all information provided to validate the accuracy of the disputed information. This includes but is not limited to transportation companies, attorneys, state departments of motor vehicles, national credit bureaus, court clerks, district attorneys, department of corrections, parole and probation boards and various other third-party data furnishers.
Exercise judgement, critical thinking and decision making on a daily basis to determine the best course of action to finalize the outcome of the dispute on a case-by-case basis. However, some standard operating procedures will be followed, as applicable.
Develop understanding of court processes and legal actions that might affect a criminal record. Interpret details of various types of court documents and develop thorough understanding of how the case statuses will impact reportability of disputed criminal records.
Evaluate verification responses from third-party data furnishers to ensure the disputed information has been adequately supported pursuant to FCRA regulations.
Verify authenticity of all documentation submitted to support disputed information by contacting the source of the documentation.
Effectively communicate with consumers and clients, with tact and diplomacy, as needed throughout the course of the reinvestigation.
Develop in-depth working knowledge of all reporting guidelines for public records, verifications and motor vehicle products, as well as FCRA and/or DOT regulations as applicable.
Maintain a thorough audit trail of detailed documentation and notation throughout the reinvestigation process to include the physical file, electronic system, and notification letters to applicants and clients as required by law, and according to internal SOP.
Assist team members and work as part of the team to ensure departmental expectations are met.

Qualifications:

Education:

High school diploma or equivalent required; college degree preferred.

Skills:

Keen attention to detail.
Problem-solving and critical thinking skills.
Ability to collaborate effectively with team members.
Professional written and oral communication skills (English) and to effectively communicate with team members, consumers and customers.
Adherence to strict confidentiality standards.
Ability to work independently with little or no direct supervision.
Ability to read and understand consumer reports.
Experience with MS Office products such as Excel, Word, and Outlook, good keyboarding skill.

Experience:

2+ years experience in HireRight Public Records, Customer Service and/or Adjudication teams or related field preferred.
2+ years working in a highly regulated environment, preferably with experience with the Fair Credit Reporting Act

3+ years experience in Consumers Report Request as DSRIII

What do we offer:

HireRight offers a competitive benefit package which includes:

Medical
Dental
Vision
Paid Life/AD&D Insurance
Voluntary Life Insurance
Short & Long Term Disability
Flexible Spending Accounts
401K
Generous Vacation and Sick Program
10 Paid Holidays
Education Assistance Program
Business Casual Attire
Generous Referral Program
Employee Discounts and Rewards
And much more!
All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee

This job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time.

Apply Now

Refine Your Search

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