Top 9 Collections representative remote Jobs in Broken Arrow, Ok

Patient Account Representative - Medical Coll
FMS Inc. —Tulsa, OK
- $17 an hour
- Full-time
- Remote
- Customer service
- HIPAA
- High school diploma or GED
Quick Apply
Sales Engineer (Fully Remote)
Ahaus Tool & Engineering —Tulsa, OK
- Monday to Friday
- Remote
- Mid-level
- Business development
- Travel
- Paid holidays
- Paid time off
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Patient Account Representative - Medical Coll

FMS Inc. -
Tulsa, OK

Quick Apply

Job Details

Full-time
$17 an hour

Qualifications

HIPAA
High school diploma or GED
Video conferencing software
Health information regulatory compliance
Collaborative technology platforms
Microsoft Teams
Computer skills
CRM system proficiency
Video conferences (communication methods)
Clinical confidentiality policies
Video conferencing systems operation

Full Job Description

JOB TITLE: Patient Account Representative – Medical Collections

EMPLOYER: FMS Inc.

DEPARTMENT: Collection

BENEFIT ELEGIBIITY CLASS: Hourly

REPORTS TO: Collection Manager

LOCATION: Remote

SCHEDULE:

Training: 2 months, Monday–Friday, 8:30 AM – 5:00 PM CST (tentative)
Post-training (Remote): Monday–Friday, 9:00 AM – 6:00 PM and 10:00 AM - 7:00 PM split

Note: After successful completion of training, employees are required to use video conferencing tools throughout their shift.

JOB SUMMARY:

We are seeking compassionate, detail-oriented Patient Account Representatives to support our healthcare collections team. This role involves working with patients to resolve outstanding medical balances in a respectful, compliant, and empathetic manner. Successful candidates will have a strong understanding of medical billing, insurance processes, and patient financial services.

This is an excellent opportunity for individuals seeking a long-term position in the growing field of healthcare revenue cycle management.

JOB DUTIES AND RESPONSIBILITIES:

Review patient accounts and utilize professional communication to discuss outstanding medical bills.
Apply healthcare-specific collection strategies to establish payment arrangements or resolve balances in full.
Ask clarifying and empathetic questions to understand the patient’s financial situation and overcome barriers to payment.
Offer and securely process flexible payment options, based on patient need and organizational guidelines.
Follow all consumer verification procedures as dictated by HIPAA and client-specific compliance policies.
Accurately document patient interactions, payment plans, and call outcomes within the account system.
Maintain compliance with all relevant regulations, including the Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), and HIPAA.
Demonstrate sensitivity and professionalism in discussing healthcare-related financial issues.

JOB QUALIFICATIONS:

Required: Experience in medical collections, healthcare customer service, or revenue cycle roles (e.g., billing, insurance follow-up)
Working knowledge of healthcare billing terminology, EOBs, and patient financial services preferred
Excellent verbal and written communication skills with a focus on empathy and compliance
Strong computer skills, including Microsoft Teams, FACS, and CRM or collections platforms
Detail-oriented with excellent documentation and follow-up practices
High school diploma or equivalent required; additional training or certification in healthcare or revenue cycle a plus

WORK-FROM-HOME REQUIREMENTS:

Reliable high-speed internet and secure, quiet workspace
Employee-provided WFH equipment
- Desktop & Dual Monitors - 4vCPU with minimum 1.6 GHz or faster processor. For higher video/screen share resolution and frame rate, a four-core processor or better is required
- RAM: 8000 MB
- Hard Drive: 6 GB or more
- .NET Framework version 4.6.1 or later
- Windows 10/11
- Mouse
- Headset
- Webcam

Comfortable using video conferencing tools throughout each scheduled shift
Ability to maintain confidentiality and protect patient health information (PHI) in a remote environment

Quick Apply

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collections representative remote jobs in broken arrow, ok

Patient Account Representative - Medical Coll

Sales Engineer (Fully Remote)

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