Top 44 Front desk manager Jobs in Broken Arrow, Ok

Front Desk Agent
Stoney Creek Hospitality Corporation —Broken Arrow, OK
- $14.50 - $16.00 an hour
- Part-time
- Sanitation
- Hotel
- High school diploma or GED
Supervisor, Front Desk
Family & Childrens Services, Inc. —Tulsa, OK
- Call employer
- Mid-level
- Office
- 3 years
- Paid time off
Quick Apply
Front Desk Staff / Broken Arrow / Part-Time 7am-1pm
Planet Fitness - Excel Fitness —Broken Arrow, OK
- $10 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Intake Scheduler
Family & Childrens Services, Inc. —Tulsa, OK
- Microsoft Excel
- Medical office experience
- Mid-level
- Paid time off
Quick Apply
5d
Assistant Admin II - Women in Recovery
Family & Childrens Services, Inc. —Tulsa, OK
- Research
- Mid-level
- Office
- Fuel card
- Paid time off
Quick Apply
Front Desk Staff
Planet Fitness - Excel Fitness —Tulsa, OK
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Collinsville, OK
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
5d
Guest Service Associate ***OPEN AVAILABILITY***
Embassy Suites by Hilton Tulsa I-44 —Tulsa, OK
- $15 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- In-person
- Paid time off
- Employee discount
Quick Apply
Front Desk Staff (Riverside Location)
Planet Fitness - Excel Fitness —Tulsa, OK
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Front Office Receptionist
918 Dentist —Glenpool, OK
- Dental office
- HIPAA
- High school diploma or GED
Business Services Center Representative
GRAND Mental Health —Tulsa, OK
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
Front Desk Part Time Weekends
Planet Fitness - Excel Fitness —Tulsa, OK
- $10 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Administrative Assistant
Satellite Shelters —Tulsa, OK
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
Office Manager – Counseling
Catholic Charities of Eastern Oklahoma —Tulsa, OK
- Full-time
- 18 years or older
- HIPAA
- Mid-level
12d
Member Services Representative
Planet Fitness - Excel Fitness —Tulsa, OK
- $42,000 - $100,000 a year
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Member Service Representative
Crunch Fitness - Undefeated Tribe LLC —Broken Arrow, OK
- $12 - $14 an hour
- Part-time
- CPR Certification
- Writing skills
- BLS Certification
- AD&D insurance
- Disability insurance
Quick Apply
Night Auditor
Dreamscape Hospitality —Tulsa, OK
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Front Desk & Sales Coordinator
JT Services —Claremore, OK
- $17 - $21 an hour
- Full-time
- Office
- Construction experience
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Office Manager
HUB International —Tulsa, OK
- Full-time
- Spanish
- Microsoft Excel
- High school
Full Time Weekday Overnight
Planet Fitness - Excel Fitness —Tulsa, OK
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply

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Front Desk Agent

Stoney Creek Hospitality Corporation -
Broken Arrow, OK

Apply Now

Job Details

Part-time
$14.50 - $16.00 an hour

Qualifications

Report preparation
Hotel and accommodations payment processing
Hotel policy compliance
Sales transaction processing
Phone communication
Greeting customers
Sanitation
Hotel and accommodations guest luggage handling
Filing
Cash drawer securing
Answering guest questions
Security system
Credit card payment processing
Financial issue resolution
High school diploma or GED
Hotel room assignment management
Phone customer support
Financial records management
Task prioritization
Daily transaction recording
Hotel emergency procedures
Organizational skills
Property management systems (PMS)
Security system monitoring (security system operation)
Billing issue inquiries
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Faxing
Hotel safety procedures
Communication skills

Full Job Description

ACCOUNTABILITY

The Front Desk Agent plays an integral role in ensuring the smooth and efficient operations of our hospitality establishment. As a Front Desk Agent, you will be at the forefront of guest interactions, contributing to their overall experience and satisfaction. Your attention to detail, customer service skills, and ability to multitask are essential to the success of our team. The Front Desk Agent is a key ambassador of the hotel and is responsible for creating a positive first impression for guests. They play a vital role in ensuring a pleasant stay by providing exceptional customer service and assistance throughout a guest's visit.

REPORTS TO AND IS SERVED BY: The Front Office Manager, Assistant General Manager, or General Manager

FLSA Designation: Non-Exempt

WHAT TO EXPECT

Guest Check-In and Check-Out: Greet guests warmly, process check-ins, and provide room keys. Assist with check-out procedures, including settling bills and ensuring a smooth departure experience.

Reservations: Manage room reservations, including taking bookings over the phone, online, or in person. Ensure accuracy and timely confirmation of reservations.

Customer Service: Provide outstanding customer service by addressing guest inquiries, concerns, and requests promptly and professionally. This includes providing information about hotel amenities, local attractions, and services.

Room Assignments: Assign rooms to guests, taking into consideration guest preferences and room availability. Ensure the correct room type and rate are assigned.

Payments and Billing: Handle guest payments, process credit card transactions, and maintain accurate billing records. Resolve any billing discrepancies or issues.

Key Control: Maintain control of room keys and ensure they are securely stored and issued to the correct guests.

Safety and Security: Monitor the hotel's security system and be prepared to respond to emergency situations. Follow security procedures and report any suspicious activity.

Luggage Assistance: Assist guests with their luggage, especially during check-in and check-out. Offer guidance on parking, amenities, and local services.

Concierge Services: Act as a concierge by arranging transportation, making restaurant reservations, and providing information on local events and attractions.

Front Desk Operations: Keep the front desk area organized and well-maintained. Manage a variety of administrative tasks, including filing, faxing, and email communication.

Cash Handling: Handle cash transactions, maintain a balanced cash drawer, and complete daily financial reports and receipts accurately.

Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment.

Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job.

PROUD OWNER

Excellent communication skills, both verbal and written.

Strong attention to detail and the ability to multitask in a fast-paced environment.

A welcoming and approachable demeanor, fostering positive interactions with guests.

Proficiency in using computer systems and hotel management software for reservations and guest information.

Ability to handle challenging situations with diplomacy and tact.

Flexibility in working various shifts, including weekends and holidays.

Ensures guest satisfaction exceeds brand standards in every interaction.

HELD ACCOUNTABLE TO

Guest satisfaction, brand standards, property and room preparation, preparing a welcoming environment, and cleaning and sanitization.

SOFT SKILLS

CHARACTERISTICS: Independent, assertive, self-confident, data-driven, introspective, deliberate, and organized.

MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth.

HARD SKILLS

EDUCATION AND EXPERIENCE:

High school diploma or equivalent (additional hospitality education is a plus). Previous experience in customer service, hospitality, or front desk roles preferred. Proficiency in using reservation systems and hotel software.

Strong communication skills, both verbal and written.

Ability to work in shifts, including evenings, weekends, and holidays.

PHYSICAL DEMANDS: lift, carry, push, and pull up to 35 lbs.

TRAVEL: N/A

POSITION: On-site work at the hotel property.

Apply Now

Refine Your Search

front desk manager jobs in broken arrow, ok

Front Desk Agent

Supervisor, Front Desk

Front Desk Staff / Broken Arrow / Part-Time 7am-1pm

Intake Scheduler

Assistant Admin II - Women in Recovery

Front Desk Staff

Patient Service/Front Desk Coordinator

Guest Service Associate OPEN AVAILABILITY

Front Desk Staff (Riverside Location)

Front Office Receptionist

Business Services Center Representative

Front Desk Part Time Weekends

Administrative Assistant

Office Manager – Counseling

Member Services Representative

Member Service Representative

Night Auditor

Front Desk & Sales Coordinator

Office Manager

Full Time Weekday Overnight

I want to receive the latest job alert for front desk manager in broken arrow, ok

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