Top 36 Retention specialist Jobs in Broken Arrow, Ok

Payment Services Specialist
Oklahoma Central Credit Union —Tulsa, OK
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
Retention Specialist
The University of Tulsa —Tulsa, OK
- Weekends as needed
- 5 years
- Mid-level
- University
Customer Service Specialist/Call Center
Avis Budget Group —Tulsa, OK
- $16.50 an hour
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- AD&D insurance
- Dental insurance
Quick Apply
Academic Success Learning Specialist
Oklahoma State University —Tulsa, OK
- 8 hour shift
- Mid-level
- Master's degree
- University
Sr Admin Support Specialist
University of Oklahoma —Tulsa, OK
- Monday to Friday
- Background check
- Mid-level
- Office
Employment & Education Specialist - Women's Justice Program
Family & Childrens Services, Inc. —Tulsa, OK
- Customer service
- Mid-level
- Driver's License
Quick Apply
Adult Education Guidance Specialist
Family & Childrens Services, Inc. —Tulsa, OK
- $55,000 a year
- Teaching Certification
- Mid-level
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
12d
Quality Specialist - QA Engineering
Baker Hughes —Claremore, OK
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Health insurance
- Flexible schedule
Medicare & Individual Marketing - Medicare Retention Specialist 176-1031
CommunityCare —Tulsa, OK
- Full-time
- Bilingual
- Background check
- High school diploma or GED
Quick Apply
12d
Medicare & Individual Marketing - Medicare Retention Specialist 176-1032
CommunityCare —Tulsa, OK
- Full-time
- Bilingual
- Background check
- High school diploma or GED
Quick Apply
12d
Sales Operations Specialist
InterWorks —Tulsa, OK
- $50,000 - $65,000 a year
- Mid-level
- Communication skills
Quick Apply
4d
Office Specialist (Data Entry)
Counseling & Recovery Services of Oklahoma —Tulsa, OK
- From $18 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Talent Acquisition Specialist
Parkside Hospital —Tulsa, OK
- Urgently hiring
- Mid-level
- Residential
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
1d
Talent Acquisition Specialist
Gatesway Foundation —Tulsa, OK
- $48,000 - $55,000 a year
- Weekends as needed
- Mid-level
- Office
- Travel
- Health insurance
- Dental insurance
Quick Apply
1d
Customer Retention Specialist - State Farm Agent Team Member
Michael Nelson - State Farm Agent —Tulsa, OK
- $15 - $25 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Financial Aid Specialist
Tulsa Community College —Tulsa, OK
- $19.91 - $21.16 an hour
- Full-time
- Research
- Mid-level
- Office
Document Control Specialist
Hayden Industrial —Claremore, OK
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Leasing Professional - 89 East
TAM Residential LLC —Tulsa, OK
- Clean driving record
- Basic math
- Office
- Paid holidays
- Health insurance
Quick Apply
Dual Credit Student Support Specialist
Tulsa Community College —Tulsa, OK
- $17.96 - $19.08 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Loyalty Specialist
Jim Norton Toyota - Tulsa —Tulsa, OK
- Full-time
- Background check
- Dealership
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply

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Payment Services Specialist

Oklahoma Central Credit Union -
Tulsa, OK

Quick Apply

Job Details

Benefits

Health insurance
401(k)
Paid time off
Volunteer time off

Qualifications

Authentication
Records disposition policies
Electronic fund transfers
Customer records maintenance
Identity fraud investigation
Transaction monitoring
Wire transfer payment processing
Financial services customer support
Confidential information handling
Account maintenance
Handling wage garnishments
Spreadsheets
Data Retention (Data management)
Bank transfers
Client file management
Scanning
Mid-level
Compliance with security regulations
Credit card payment processing
Information security
High school diploma or GED
Digitization
Internal employee customer service
Financial records management
Loan accounts
Quality control
Mail management
Quality compliance management
Financial data management
Document quality checks

Full Job Description

Description:

The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we must make a difference in the lives of our employees for them to make a difference for our members and communities.

Your role:

In your role as Payment Services Specialist, you will be part of a team that facilitates transactions processed via our electronic options: ACH, wires, remote deposit, etc. In addition, you will cross train and back up other areas in the department.

In this role you will:

Review and work mobile deposit, ACH, deposit adjustments, Skip-a-Pay, Electronic BillPay Processing, Deposit Return Items, Share Drafts, Plastic Card Transaction Handling, and Wires. Monitor alerts for deposit exceptions.
Assist front-line support staff with inquiries to assist members.
Review and verify documentation from retail staff, including signature cards and member-related forms, for quality and compliance with BSA and Regulation E. Track and communicate outstanding items to ensure timely and accurate submission.
Scan and index daily financial documents, performing quality assurance in the ECM system for items scanned across multiple departments, including Accounting, Finance, and Payment Services.
Review and maintain the process for loan payment set up, monitoring the overdraft program daily and exercise awareness with regard to possible suspicious activity, money laundering, or fraudulent behavior.
Serve as backup to other positions in the department when needed. It is required that all employees within the department cross-train. Process daily returned mail, address change notices, and requests per credit union procedures. Verify member authorization using security protocols, perform quality assurance to prevent identity theft, and update bill pay, contact, and address information.
Work all garnishments and levies as required. Coordinate workflow to ensure subpoenas and other court orders are processed in a timely and accurate manner. Maintain list of pending dormant accounts, account changes, ensuring fees are charged, and escheat the dormant accounts to the state at the end of the year to ensure compliance with Oklahoma statute.
Maintain records spreadsheet tracking all OCCU documents, including acquired and destroyed items with destruction dates. Manage Iron Mountain inventory, coordinate file transfers, and review box descriptions for year-end destruction in Q4. Assist with vault filing, ensuring organization and frequent maintenance of member signature cards, file folders, and retention records. File incoming documents from branches into appropriate member files.
Deliver quality member service, giving valid and accurate information to staff and members.
Maintain all files and records for easy access and retrieval.
Crosstrain within the Payment Services team upon manager request, ensuring quality controls are met and to cover in the absence of team staff.
Comply with the requirements of all Credit Union policies and procedures including but not limited to the Bank Secrecy Act, Anti-Money Laundering regulations as they relate to the position.
Comply with all security guidelines related to physical and information security.
Commitment to Credit Unions’ needs and maintain confidentiality at all times.
Deliver service to both internal and external members that are in alignment with the Credit Union’s Service Standards and meet all established goals.

Some of the many reasons to join our team include:

Competitive pay - Cha-ching!
Work-life balance - Your family, hobbies, and life outside of work are important to us!
401 (k) retirement plan - You contribute to our future, so we contribute to yours!
Best-in-class healthcare coverage - Helping you stay healthy!
Generous PTO and federal holidays - We prioritize what matters!
Community Service - We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time off!

Requirements:

Who we're looking for:

You are a self-starter with a can-do attitude. You are no stranger to a fast-paced environment and tight deadlines, and you are relentless in ensuring that work is completed through effective organization and task management.

You may currently hold the title of: Deposit Operations Specialist, Banking Operations Representative, Electronic Banking Specialist, Wire Specialist, Digital Banking Specialist, Payment Operations Specialist, Payment Processing Specialist, Fraud and Disputes Specialist, ACH Specialist, Card Services Specialist or similar positions within banking

You'll need to have:

High school diploma, GED or higher
One or more years of experience within banking

Even better if you have:

Accredited ACH Professional certification (AAP)
Experience with garnishments and levies

Oklahoma Central Credit Union is proud to be an Equal Opportunity Employer and Drug Free Workplace!

Quick Apply

Refine Your Search

retention specialist jobs in broken arrow, ok

Payment Services Specialist

Retention Specialist

Customer Service Specialist/Call Center

Academic Success Learning Specialist

Sr Admin Support Specialist

Employment & Education Specialist - Women's Justice Program

Adult Education Guidance Specialist

Quality Specialist - QA Engineering

Medicare & Individual Marketing - Medicare Retention Specialist 176-1031

Medicare & Individual Marketing - Medicare Retention Specialist 176-1032

Sales Operations Specialist

Office Specialist (Data Entry)

Talent Acquisition Specialist

Talent Acquisition Specialist

Customer Retention Specialist - State Farm Agent Team Member

Financial Aid Specialist

Document Control Specialist

Leasing Professional - 89 East

Dual Credit Student Support Specialist

Loyalty Specialist

I want to receive the latest job alert for retention specialist in broken arrow, ok

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